As a highly organized and proactive Sales Coordinator at Aunalytics, you will play a crucial role in supporting our sales team by preparing proposals and quotes, maintaining documentation, overseeing vendor communication and relationships, and ensuring compliance with certification requirements. Additionally, you will handle client inquiries, manage product renewals, order equipment and licenses, and assist with new client onboarding. This position requires a detail-oriented individual with excellent communication skills and a commitment to providing outstanding customer service. Please note that this is a hybrid role with Tuesdays, Wednesdays, and Thursdays spent working in our South Bend, IN office.
Essential Duties & Responsibilities
Proposal and Quote Preparation: Generate accurate and comprehensive proposals and quotes for the sales team, ensuring all pricing and configurations are correctly documented
Source from vendor partner sites desktop/laptop solutions and upgrades for quotes
Documentation Maintenance: Keep all quote documentation up-to-date with accurate pricing and configurations
Vendor Communication: Oversee communication with vendors, ensuring compliance with certification requirements and managing deal registration processes
Client Inquiries: Respond efficiently and accurately to client questions, especially regarding licenses, renewals, and quotes
Product Renewals: Proactively manage the renewal process for various products, including Sophos, Cisco SmartNet, Office 365, Citrix, Cisco Meraki, etc.
Order Management: Place orders for equipment and licenses for both internal use and clients, ensuring accurate fulfillment
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and setup. Assist with the MSA process.
Delivery Processing: Receive and process deliveries, including labeling products, updating tickets, and closing purchase orders (POs)
Shipping: Assist with shipping to clients from the South Bend office, create shipping labels for other remote offices
Sales Support: Provide administrative support to the Sales Department, contributing to the efficiency and effectiveness of the sales process
Special Projects: Participate in special projects as required, contributing to the team's overall success
Other Duties: Perform additional duties as assigned to support the company's goals and objectives
Required Skills
Bachelor’s degree in Business Administration, Marketing, IT, or related field preferred
2+ years of experience in a sales support or coordination role, preferably within the IT or technology sector
Strong understanding of IT products and services
A conceptual understanding of PC specs (processor, memory, storage, video memory, etc.) is preferable.
Proficiency in CRM and office software (e.g., Hubspot, Autotask, Connectwise, Microsoft Office Suite, etc.)
Exceptional organizational and multitasking skills
Excellent communication and customer service skills
Ability to work independently and as part of a team
Detail-oriented with a proactive approach to problem-solving
Trust-worthy person that is able to process and have access to confidential information
Bonus - experience with reporting and data analytics
What's in it for You?
Opportunity to work in the booming field of cloud, data management and analytics alongside some of the brightest minds in the industry
Opportunity to work with cutting-edge technology in a casual, fun environment
Opportunity to be a part of a local company committed to making a difference in our community
Chance to work with a rapidly expanding tech company
Flexible schedule and paid time off
Free snacks and an unlimited supply of coffee
Social events such as happy hours, game nights, holiday parties, birthday celebrations, movie days, ice cream sundae bars, fancy coffee carts, company softball team, etc.
Competitive salary and benefits package including health, vision, dental and life insurance and 401(k) plan
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Venture Capital and Private Equity Principals
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