As a Revenue Systems Business Analyst, you are responsible for understanding detailed Billing and Cash Application needs, documenting system processes and requirements, and participating in solution discussions. You will report to the Financial Systems Project Lead, and will be part of the execution, testing and go-live phases with the key project stakeholders and the Enterprise Team.
Your responsibilities on this project will consist of working closely with members of our Global Finance Systems and Business Operations Teams to understand business processes and requirements then translating them into functional and technical requirements. You will be responsible for the documentation of user scenarios and stories for development handoff. You will need the ability to translate business processes and functional requirements into documentation for our group of stakeholders and project members; open and two-way communication is expected throughout the lifecycle of the project to flag issues, concerns as well as provide regular updates to project artifacts.
RESPONSIBILITIES:
Create and maintain Billing and Cash Application process mapping and scenario documentation.
Work closely with Business Stakeholders and technical teams on the design and implementation of documented requirements.
Own updates to the Configuration Documentation – Functional & Technical design for the configuration of NetSuite/Zone Billing and applicable integrations including those to Salesforce and Stripe.
Transfer requirements & user stories to JIRA tickets for our development team.
Assist with several “Conference Room Pilots” documenting and prioritizing feedback.
Assist with UAT and SIT documentation & execution
Data Conversion and Data Migration Planning and Documentation
Assist with Training Material Preparation
SUCCESSFUL CANDIDATES HAVE:
BS/BA in Accounting or Finance, Information Technology, Engineering or a closely related field.
3+ years of full time experience as Business Analyst.
Key participant in at least 1 SaaS ERP Implementations.
Solid understanding of Quote to Cash processes, specifically Billing, Cash Application, and Collections
Understanding of Accounting processes and configuration impacts to these processes..
Experience conducting requirements gathering and analysis sessions with key business stakeholders.
JIRA experience is preferred.
Must be able to work U.S. business hours (9am-6pm EST).
Experience with NetSuite Billing to Cash, Reporting, and Dashboards
Excellent written and verbal communication skills.
Experience participating in Enterprise Level System Implementation projects.
Support SIT and UAT QA efforts
IT’S A BONUS IF YOU HAVE:
Prior experience with Zone Billing or similar subscription / usage billing products and models
Prior experience with Stripe or similar credit card processors
Experience working with high-growth global companies
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
You Dream Big. You iterate and experiment to drive innovation.
You Love Our Users. You keep our global community at the center of everything you do.
You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
You Hustle Every Day. You favor urgency and own your outcomes.
You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
We have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; Omaha, NE; Portland, OR; and Washington, D.C.
We are seeking applicants residing in the Central or Eastern US time zones to facilitate effective communication with the company’s headquarters in Chevy Chase, MD.
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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
About The Team
WHAT WE DO MATTERS:
Here at The Knot Worldwide, we believe in doing work that matters. In more than 16 countries around the world, The Knot Worldwide’s leading family of brands—including The Knot, WeddingWire, Bodas, The Bash, The Bump, and more—help people take celebration planning from inspiration to action. When you join our global team, you’ll be a part of a diverse group of individuals passionate about serving and enabling our communities to celebrate the moments that make us.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries
Technology, Information and Internet
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