Retail Workforce Management Analyst

The Retail Workforce Management Analyst will provide support to the Retail Field Leaders, Retail Stores and the corporate operations team by working collaboratively and independently to provide analytical support and administration of the Workforce Management System (UKG Dimensions). The Retail Workforce Management Analyst provides continuous Workforce Management application support, including scheduling, timecards, forecasting, troubleshooting, and training. This role will also provide data-driven insights for strategic initiatives and process improvement projects. Analytical duties including but not limited to tracking, identifying sales trends, field leadership performance, administration support and records maintenance.

Essential Job Results

• Administer the Workforce Management system, including but not limited to forecasting, scheduling, administration, configuration, and 'maintenance.
• Creates and implements Workforce Management audits and analysis to ensure system integrity. Generates ad-hoc reports or data queries to support the retail operations division.
• Conduct analyses to identify issues and opportunities impacting Skechers' retail business, including actionable recommendations that quantifiably change outcomes.
• Take ownership of data integrity, report distribution, and tool maintenance for retail operations.
• Manage all tactical details necessary to ensure complete and timely implementation of initiatives.
• Utilizes Company Resources such as Jira and Service Now to respond to requests from internal corporate departments for the retail field and ensures assigned tickets are tracked to resolution or escalated as necessary.
  
  

Additional Responsibilities

• Utilize all company resources such as Microsoft Office, Jira, ServiceNow, UKG Dimensions, Business Intelligence Tool (such as Microstrategy, Tableau, Microsoft Power Bl)
• Miscellaneous tasks as assigned to support the department.
• Ad hoc reporting as requested by management.
  
  

Supervisory Responsibilities

• No
  
  

Job Requirements

• Self-starter with high level of initiative, personal accountability, and a strong sense of urgency.
• Must display a high degree of professionalism, tact and diplomacy including confidentiality.
• Flexibility to accommodate shifting timelines and priorities.
• Must possess and demonstrate superior attention to detail and ability to prioritize multiple projects and priorities.
• Ability to handle multiple tasks with ease, set appropriate priorities, and manage time effectively while paying strict attention to detail.
• Excellent interpersonal, verbal, and written communication skills with the ability to present technical information in a non-technical fashion.
  
  

Education & Experience

• High school diploma with at least 3 years of intermediate level administrative work experience in a fast-paced environment.
• Retail background is desirable.
• Strong analytical, organizational, and time management skills.
• Proficient use of Microsoft Office programs, including Word, Excel, Project and Outlook.
• SQL Experience Preferred.
  
  

The pay range for this role is $80,000-$100,000/yr USD

About Skechers

Skechers (NYSE: SKX), a global, Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.

Equal Employment Opportunity

Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

Reasonable Accommodation

Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing [email protected].

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.