The Quality Manager is responsible for overseeing the quality assurance and quality control departments to ensure product integrity and compliance with company standards, industry regulations, and customer requirements. This role involves leading a team of quality professionals, managing quality systems, and driving continuous improvement initiatives.
Responsibilities:
Develop, implement, and manage quality control systems designed to ensure continuous production of products consistent with established standards, customer specifications, and production goals
Supervise and oversee the adaptation of new quality processes, standards, and specifications
Lead, manage, and develop the quality assurance team to achieve quality objectives
Provide coaching and training to quality assurance personnel on systems, policies, procedures, and core processes
Ensure compliance with national and international standards and legislation
Plan, conduct, and monitor testing and inspection of materials and products to ensure finished product quality
Coordinate and support on-site audits conducted by external providers or regulatory inspectors
Analyze data to identify areas for improvement in the quality system
Develop, recommend, and monitor corrective and preventive actions
Prepare reports to communicate outcomes of quality activities to management
Interface with customers to understand their quality requirements and resolve quality issues
Ensure a high level of internal and external customer service by investigating and acting on customer complaints regarding quality
Promote quality achievement and performance improvement across the organization
Lead the team in identifying, planning, and implementing key projects to improve quality, reduce costs, and increase productivity
Requirements:
Bachelor’s degree in Quality, Industrial Engineering, or related field
Minimum of 5 years of experience in quality assurance, quality control, or a related field, including at least 2 years in a managerial role
Strong understanding of quality control standards and testing methodologies
Excellent communication skills, both verbal and written
Proficient in the use of MS Office and quality management software
Leadership and people management skills
Strong problem-solving and analytical skills
Detail-oriented with a methodical approach to work
Ability to manage multiple projects simultaneously and under tight deadlines
Strong organizational and follow-up skills
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit, stand, walk, climb, stoop and crouch, reach, grasp, feel, talk, and hear
Must be able to move around large areas
Must be able to lift, carry, or otherwise move objects unassisted
Required to lift more than 25 pounds occasionally and/or up to 50 pounds rarely
Required to see clearly at a distance of 20 inches or less
Must be able to judge distance and spatial relationships
Must be able to visually bring objects into sharp focus for reading machine dial gauges, blueprints, and precision measuring instruments used in the inspection of parts
This role may require occasional travel
Physical requirements include the ability to work in an office setting and visit production areas
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Quality Assurance
Industries
Internet Publishing
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