WEC Energy Group is one of the nation’s largest electric generation, distribution and natural gas delivery holding companies. We employ over 7,000 people in our energy companies and service subsidiaries. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters.
Job Summary
The Operations Supervisor manages internal resources, external contracted resources and business applications/processes based on the need of the business unit. This includes (but not limited to) supervisory tasks in Gas Operations related to construction, design, planning, and scheduling for MGU gas transmission and distribution systems. The Operations Supervisor is responsible for overseeing the construction or maintenance activities related to the company’s transmission and distribution infrastructure within an assigned area. Operations Supervisors ensure that all customers’ needs are met in a safe, efficient and timely manner through the effective management/utilization of personnel, equipment, and materials. Their first concern is to ensure the safety of employees, customers, and contractors during all work applications.
The Operations Supervisor may be rotated to other work areas/functions within Customer Operations in order to address workload demands, gain valuable experience, and to develop an understanding and appreciation for other parts of the organization.
Job Responsibilities
Plan, coordinate and conduct safety meetings
Conduct sessions to communicate work assignments, review procedures, and discuss safety hazards and mitigation techniques as needed
Motivate and engage employees to increase efficiency, productivity, availability, safety performance and core expectations
Apply knowledge of labor contracts to decisions regarding scheduling, work assignments, and performance issues
Supervise all customer requests to meet deadlines on a timely basis
Work through various channels to keep customers informed prior to and during planned outages
Coordinate activities for storm restoration/gas emergencies
Work with Customer Service group, or others, to audit work from design through construction
Provide feedback to appropriate work groups, or contractor work force, for process improvement
Visit work sites
Ensure compliance with all rules, regulations, codes, and laws for employee and contractor installations
Manage area budget
Coordinate facilities management for repairs, maintenance, etc.
Represent the office or the area on special projects teams, committees, and industry organizations as assigned
On call rotation duties as Supervisor standby
Minimum Qualifications
High School Diploma, HSED, or GED.
Must possess and maintain a valid driver's license.
Five plus years experience in a distribution/construction operations trade and/or five plus years experience in supervision of direct reports.
Working knowledge of union contracts and employee relationship building.
Strong communication and organizational skills are a benefit.
Experience with Microsoft Office (Word and Excel).
Preferred Qualifications
Associate Degree in a technical, business, supervisory management, or related field
Experience with technical, process and business procedures in natural gas distribution areas
Experience with construction diagrams
Experience interpreting Michigan Public Service Commission rules
Experience with informal or formal leadership
Experience coordinating and managing work assignments and small/large scale projects
Experience with safety rules
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Motor Vehicle Manufacturing
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