Operations Supervisor

About us:

"Those who work with us take part in the company’s life. Everybody knows that their work is an indispensable contribution to our shared growth "

– Brunello Cucinelli

Brunello Cucinelli, founded in 1978 by the eponymous designer and entrepreneur, is an Italian house operating in the absolute luxury sector, specializing in cashmere and the international informal luxury ready-to-wear sector. As a perfect blend of industry and craftsmanship, our products are designed to stand the test of time. The whole world is fascinated by the products of our country, by the careful selection of raw materials, and the search for the highest quality and creativity in every step of the production chain. Today, the Brunello Cucinelli company finds its true meaning and aesthetic pursuit in manual skills, craftsmanship and the exclusivity of its collections. They are the truest expression of humanity and of creativity and, as such, are fundamental to us.

Who you are:

Operational Supervisors contribute to leading the financial success of the business by ensuring accurate inventories, impeccably maintained product, and organized stock rooms. Operations Supervisors support Client Advisors and Store Leaders by partnering with them to deliver excellent Client Service.

What You’ll Do:

• Responsible for all inbound and outbound product movement in boutique.
• Ensure all product movement is performed without error and packaged to company standards by given due dates
• Arrange all inbound and outbound shipping (including client facing orders as well as inter-boutique transfers).
• Maintain appropriate files of documentation regarding movements.
• Support execution of Visual Merchandising directives by having product prepared and ensure VM standards are maintained throughout the day, communicating support needs to necessary parties.
• Partner with store management on inventory reporting and formulate resolutions to issues that arise.
• Communicate product needs to corporate partners
• Conduct scheduled and as needed Cycle Counts to identify and decrease shrink and improve inventory accuracy.
• Responsible for all supply levels including packaging within the boutique.
• Provide industry leading Client Service through supporting Client Advisors by quickly locating and retrieving additional sizes, colors and options
• Maintain boutique standards with regards to maintenance needs and facilities management
• Exhibit product knowledge to support store sales, reduce inventory discrepancies, ensure transfer/shipping accuracy, and own physical product integrity.
• Support managerial objectives including opening and closing the store, cash handling, and other tasks as assigned.
• Own physical inventory process including leading and conducting physical inventory
• Demonstrate reliability and trustworthiness by acting with integrity in all interactions and following company Policy and guidelines.
• Foster cooperation and commitment within the team to achieve goals and celebrates team accomplishments and opportunities for growth.

Qualifications:

• Strong affinity for Brunello Cucinelli brand and philosophy.
• High School Diploma required.
• 3-5 years’ experience working in an elevated retail or hospitality environment.
• Exceptional customer service and networking skills
• Demonstrate flexibility and adaptability when workload or tasks are changed as necessitated by business.
• Utilize business acumen and strong communication (both written and verbal) in relation to store business, product assortment and business opportunities.
• Proficient with POS systems and Microsoft Office Suite; Outlook and Excel.
• Experience with RFID technology is a plus
• Ability to stand for multiple hours and lift up to 40 pounds without assistance

EEOC

Brunello Cucinelli is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.