Expedite Technology Solutions LLC Oklahoma City, OK

Information Technology Support Specialist

Expedite Technology Solutions LLC Oklahoma City, OK

1 week ago

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Ashish Bhardwaj

"US staffing experts specializing in IT, Non-IT, & Healthcare. Proven track record with State Clients. Leveraging advanced tech for prompt solutions."

Essential

Duties:

● Provides a superior customer support experience for all users.

● Maintains documentation for each incident or request, and escalates complex problems to the

next level of support per documented procedures.

● Effectively works with Internal/External Customers, Service Desk, Product Development, and

Technical Services personnel.

● Responds to and resolves inquiries and requests for assistance with 3rd Party/Internal

Technologies.

● Logs and tracks problems; reviews problem tracking databases

Career Path:

Technology Support Analyst > Manager, Technology Support > Sr. Manager, Technology Support

Employment type
Full-time

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