The Regional Mortgage Sales Director is responsible for recruiting, hiring and retaining talented loan officers; you'll also provide training and coaching on sales targets and compliance expectations. This is a key leadership role in driving sales of First Tech products and services, developing new markets, and maintaining member relationships.
Primary Responsibilities:
Train staff on compliance with federal, state, and organizational regulations; monitor performance for ongoing adherence
Recruit, hire and retain talented loan officers to align with regional growth goals
Oversee and motivate loan staff, including setting goals and schedules
Manage production volumes of individual loan officers and provide guidance and feedback when goals are not being met
Drive sales of available products and services, penetrate new markets, maintain member relationships
Drive Net Promoter Scores (NPS) in accordance with company standards
Monitor and address file quality
Collaborate with internal business partners to accomplish credit union goals and objectives
Experience and Education Requirement:
Minimum Education: Bachelor’s degree in Business Administration, or other related fields of study or equivalent experience
Minimum 10 years of mortgage industry experience required with an understanding of all aspects of mortgage lending, both sales and back-office functions (processing, underwriting, servicing)
Minimum 7 years’ experience leading large sales teams across varied geographic areas to include hiring, coaching, and performance management
Ability to successfully drive projects, processes and change management concepts in a dynamic and complex operating environment
Proficiency in creating and delivering a business plan and strategy that coincides with business unit and credit union directives
Ability to foster internal and external business relationships to ensure alignment with business imperatives
Broad knowledge of, and practical experience with, financial institution operating areas, functions, products and services and the laws and regulations that apply to credit unions
Outstanding presentation development and delivery skills
Certification/License: NMLS registration
Location: Ridgepointe Experience Center - Bellevue, WA
Target Compensation in Bellevue WA: Annual Base salary of $72,000 - $85,000 + Commission (dependent on market and performance). Total potential annual earnings of $180,000 - $250,000
Benefits options include:
Traditional medical, dental, and vision coverage
401K matching up to 5% per pay period
Accrue up to 17 days of Paid Time Off your first year of employment
11 paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment with First Tech Federal Credit Union is contingent upon meeting all such requirements, including acceptable background investigation results. The S.A.F.E. registration is required at the time of employment. The Nationwide Mortgage Licensing System (NMLS) web site (mortgage.nationwidelicensingsystem.org) provides the questions and registration required for employment in this position.
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First Tech is not currently offering Visa sponsorship for this position
Seniority level
Director
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting, Banking, and Financial Services
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