Dean's Office Support (Student)

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Department

School of International Service

Time Type

Part time

Summary

Job Description:

The Dean’s Office in the School of International Service seeks a highly motivated student to serve as a part-time Front Desk Assistant. The assistant will greet the Dean’s guests, assist visitors, answer the main telephone line as needed, and help with organizing the Suite and maintaining supplies to ensure a highly professional environment. This position reports to the Director of Administration, Special Assistant to the Dean. 4 students will be hired into this role.

Educational Requirements

• Sophomore (AY 24-25), preferably with the School of International Service.
• Excellent customer service skills.
• Detail-oriented and strong interpersonal and communication skills.
• Ability to interact appropriately with visitors to the Dean’s Suite: faculty, staff, high level visitors, students, current and prospective AU family guests.
• Discretion and good judgment are essential.
  
  

Preferred Requirements

• Previous customer service experience or working at another AU campus front desk.
• Students who hold a Federal Work Study (FWS) award are strongly encouraged to apply.
  
  

Additional Information

• The Dean’s Suite is open five days a week from 9 am to 5 pm. Up to four selected candidates will work 2-3 hour shifts each on agreed days (approximately 6-9 hours per week each). The final schedule will depend on availability and Front Desk coverage needs.
• Target start date by August 26, 2024, preferably before.
• SIS student preferred.
• In addition to an application submitted via Workday, please send a cover letter, resume [email protected].
• Closing date for applications: Friday July 26, 2024.
  
  

Compensation

• $17.50-$18.00 per hour.
  
  

Work Study

Yes

Other Details

• This position is available only to enrolled American University students.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• American University is an E-Verify employer.
  
  

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email [email protected].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.