Great American Insurance Group

Contract Surety Claims Specialist

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American's Bond Division has been underwriting surety and fidelity bonds for over 90 years. Great American is known for expert underwriting, solid financial strength, market leadership and creative solutions to all bonding needs. With a highly diverse product line, Great American is one of the top surety companies in the United States.

Essential Job Functions And Responsibilities

  • Investigates and resolves claims made against a variety of contract surety bonds issued in connection with construction projects;
    • Reviews and evaluates coverage and/or liability.
    • Secures necessary information (i.e., reports, bonds, credit limits, policies, appraisals, releases, statements, or other documents) to assist in the investigation of claims.
    • Retains and directs approved consultants and outside counsel. Responsible for maintaining cost controls and overseeing the work of outside counsel.
    • Determines available avenues of recovery and their cost-effectiveness; coordinates approved recovery effort.
    • Establishes and maintains proper loss, salvage, and subrogation reserves.
    • Prepares periodic claims reports and financial evaluations.
  • Affects settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority.
  • Ensures that claims payments are issued in a timely and accurate manner.
  • Ensures compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
  • May attend mediations, arbitrations, or settlement conferences as requested.
  • Performs other duties as assigned.

Job Requirements

  • Education: Bachelor’s Degree or equivalent experience.
  • Field of Study: Business, Liberal Arts, Finance or a related discipline.
  • Experience: Generally, looking for 5 or more years of related experience, either in Property or Casualty lines.
  • Construction, paralegal or legal assistant experience is a plus.
  • Experience handling surety bond claims is a plus.
  • Must be detail oriented, organized, and possess strong analytical skills.
  • Strong negotiation and mediation skills are required.
  • Strong verbal and written communication skills are necessary for this position.
  • Must be proficient in MS Office.
  • Ability to work in a fast-paced environment.

Business Unit

Bond

Benefits

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Finance and Sales
  • Industries

    Insurance

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