Child Life Supervisor

Why Work at Children's....

Here, it’s different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation’s brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist’s outlook, a trailblazing spirit, and a celebrated history, we’re making new strides every day.

We’ve been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the nation’s top 10 pediatric hospitals by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That’s why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it’s different.

Job Overview

The Child Life Supervisor leads a team of front-line clinical support staff. The supervisor is responsible for hiring, coaching, mentoring, modeling best practices, and monitoring the performance of child life team members. Child life supervisors contribute to the operational decisions and tasks related to the child life department. The position provides oversight of patient care and manages patient flow for Child Life and is responsible for ensuring appropriate care is provided by child life staff. The child life supervisor provides some level of clinical support.

Please join our team of dynamic leaders who support a diverse group of child life professionals in a top 10 children's hospital! Trained in the use of therapeutic play, recreation and educational techniques, our child life specialists guide children and teens throughout their treatment. These services are available to patients at Children's Colorado at no extra charge. As one of the largest and most innovative child life programs in the country, our Child Life Department is leading the way in improving the healthcare experience for kids through therapeutic play, connection, creativity, animal-assisted therapy, gaming and more. Learn more about these programs and resources here.

The Child Life Supervisor is responsible for leading, coaching, mentoring, modeling best practices, scheduling, managing Paid Time Off (PTO) and day-to-day performance for direct reports. The position provides oversight of patient care and manages patient flow for Child Life at CHCO, and is responsible for ensuring the best patient care possible is provided by child life staff.

Click here to see a 'Day in the Life' of a Child Life Specialist here at Children's Hospital Colorado!

Additional Information

Department Name: Child Life

Shift: M-F, 10:00am-6:30pm, may be subject to change depending on departmental needs

Qualifications

Education: Bachelor’s degree in Child Life, Child Development, Counseling Psychology, Social Work, Education, or related fields.

• Experience: Four (4) years previous experience in providing child life services in a healthcare setting.
• Equivalency: Master or higher degree in a related field may substitute for the experience requirements on a year for year basis.
• Certification(s ): Current Child Life Professional Certification (CCLS)
  
  

Responsibilities

POPULATION SPECIFIC CARE

Neonate - <30 days

Infancy - >30 days to 1yr

Toddlers - >1yr to 3yrs

Pre-Schoolers - >3yrs to 5yrs

School age - >5yrs to 13yrs

Adolescent - >13yrs to 18yrs

Adult - >18yrs to 65yrs

Essential Functions

An employee in this position may be called upon to do any or all the following essential functions. These examples do not include all the functions which the employee may be expected to perform.

• Provides clinical expertise, leading department team members in providing developmentally appropriate care. Conducts needs assessments and monitors the progress, cooperation, and acceptance of services.
• Supervises day-to-day activities of team members including, but not limited to, assigning and reviewing work, provides both on the job and formal training, and developing strong clinical team members.
• Establishes performance metrics for department. Works with Child Life Leadership to achieve department outcomes, performance, and professional development standards; identifies opportunities for continual improvement to performance standards.
• Facilitates clinical supervision with direct reports to encourage open communication and provide feedback; establishes team communication norms and staff rounding.
• Maintains high level of professionalism in all communication with team members, faculty, and administration.
• Interprets and explains regulatory standards and hospital policies, procedures, and rules to employees and ensures compliance with applicable quality and safety initiatives and practices.
• Acts as a working supervisor to assist with patient and family interactions and facilitating care plans; remains available to provide clinical coverage as needed.
• Resolves operational and patient/family issues, making decisions that are inclusive of multiple perspectives and solves underlying problems.
• Selects, trains, develops, and evaluates department team members in collaboration with Child Life Manager. Creates a worker-friendly environment that develops and realizes the full potential of department team members. Serves as a champion of enterprise-wide culture, influencing culture change to support functional objectives. Monitors expenditures for unit/department and participates in the development of budget recommendations.
• Participates in and leads internal and external departmental collaboration, community partnerships, and events with frontline staff.
  
  

Other Information

SCOPE & LEVEL

Guidelines: Guidelines are in the form of stated objectives for the section, unit, function, or project. Is normally the first level of full supervision in a classification series. Performs most elements of supervision over 50% of the time. May also perform the work of front-line staff as needed.

Complexity: Work assignment is generally unstructured and team member is responsible for assigning and supervising a variety of functions to achieve the objectives of the section, unit, or project. Duties performed involve weighing and evaluating factors requiring judgment, analytical ability, and problem solving.

Decision Making: Team member is responsible for simultaneous coordination and supervision of several functions, programs, or projects in various stages of completion. Primary responsibility for arranging and directing the work of two or more employees.

Communications: Contacts are of a non-prescribed nature involving the negotiation and resolution of problems and where exceptional degrees of discretion, judgment, and specialized knowledge are required in carrying out the programs and policies of an organization.

Supervision Received: Under managerial direction, the employee has personal accountability for carrying out the work objectives of an organizational unit or section within the scope of established guidelines and the mission of the organization or department. Team member is expected to resolve problems that arise in the normal course of the work. Work may be discussed with higher level supervisors and reviewed for soundness of judgment and feasibility of decisions.

Physical Requirements

Ability to Perform Essential Functions of the Job

Physical Requirements

Audio-Visual: Depth Perception: Good

Audio-Visual: Hearing: Good

Audio-Visual: Near Vision: Good

WORK ENVIRONMENT

Exposure: Exposure to blood/body fluid: Regular/Frequent.

Exposure: Exposure to cold/heat: Occasional.

Exposure: Exposure to infectious diseases: Occasional.

Exposure: Exposure to dampness: Occasional.

Mental and Emotional Requirements: Makes decisions under pressure

Equal Employment Opportunity

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Salary Information

Annual Salary Range (Based on 40 hours worked per week): $68,066.41 to $102,099.61

Hourly Salary Range: $32.72 to $49.09

Benefits Information

Here, you matter. As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children’s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.