Business Transformation manager

Job Description

Description for Internal Candidates

Are you an expert collaborator that thrives on your ability to get the job done? Do you have a passion for developing and executing strategic vision? Help us be better partners to our internal and external clients. Drive meaningful process improvement projects to build better efficiency within the Commercial Bank Middle Office teams.

Role Summary

The Transformation Program Manager will own the day-to-day activities related to project management, analysis, and delivery of transformation initiatives for the Commercial Bank Middle Office. This highly visible role includes direct interaction and partnership with project stakeholders and senior leadership. The successful candidate is proactive, detail and results-oriented, and possesses outstanding leadership and communication skills.

Job Responsibilities

• Own the day-to-day analysis, project management and delivery of Middle Office initiatives
• Scope problems, identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact
• Develop content to periodically update executive management, leadership and stakeholders across LOBs on delivery milestones and change management
• This is not an execution only role. You will be a contributor to strategic discussions and provide ideas, take initiative and leverage creativity (in thoughts and paper) to drive the business.
• Actively engage product and technology development teams for all domains using agile methodology for client journeys and persona planning
• Drive change, consensus and alignment on the target state vision and roadmap, including preparing impact assessments, change management plans and communications
• Apply understanding of innovation in financial services and emerging technologies (e.g. machine learning, Blockchain, robotics process automation) to reimagine the future of commercial banking
• Develop strong trusted advisor relationships with key client stakeholders
  
  

Required Qualifications, Capabilities And Skills

• Bachelor of Science or Arts degree required and 6+ years of relatable business experience
• Comfort in a fast-paced, dynamic and matrixed environment and the ability to operate ‘in the grey’
• Ability to clearly communicate and influence -- leading leaders to a common goal
• Outstanding relationship management, interpersonal and communication skills with the tenacity to resolve issues and conflicts
• Advanced PowerPoint and Data skills with story-telling capabilities
• Successful track record setting and achieving challenging goals and demonstrating entrepreneurial leadership and Aptitude to consistently step up to reflect the big picture and drill down into detail to ensure big picture ideas are attainable
• Demonstrated experience collaborating with multiple teams, coordinating across different cross-functional initiatives, and reaching consensus with diverse stakeholders
  
  

Preferred Qualifications, Capabilities And Skills

• MBA
• Passion for learning new operating models, technologies, and industry trends
• Previous client consulting experience
• PMP or other Project Management Certifications
  
  

Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.

• Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
• Help the community through expansive volunteer opportunities
• Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees
  
  

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

Some travel required (20%) to visit clients and internal partners.

Please note this role is not eligible for employer immigration sponsorship.

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.