Business Technology Analyst

Who We Are

Catalyst is a leader in delivering elegant, high-impact solutions designed, built, and implemented by our world-class team, exceeding our clients’ expectations, and setting them up to delivery first-class services to their customers. And though we are made up of highly sought-after technologists, analysts, designers, and managers, we are so much more! We are artists, athletes, musicians, culinary experts, reading enthusiasts, parents, and friends mixing our diverse backgrounds with our united passion and expansive technical knowledge to deliver WOW solutions.

Catalyst is seeking a talented, experienced Business Technology Analyst to help our clients analyze their business processes and identify technology applications to effectively address their organizational needs. You will be the vital team member connecting our clients to our technologist, working in tandem to produce technology solutions that surpass the expectations of our clients.

Responsibilities include:

• Analyze our clients business processes and objectives, and how technology can be applied to achieve them,
• Develop detailed specifications for new systems or modifications to existing ones,
• Serve as a liaison between business units and technical teams during system implementation,
• Create clear and precise user stories based off gathered requirements,
• Test new systems to ensure they meet business requirements and user needs,
• Train users on new systems and provide ongoing support,
• Monitor systems after go-live to ensure they are meeting business needs and make recommendations for improvements,
• Prepare reports on system performance and usage metrics,
• Stay up to date on new technology trends and developments and how they can be applied to business needs,
• Identify potential risks associated with proposed technology solutions and coordinate with project manager to develop mitigation plans,

What you’ll need to be successful:

• Bachelor’s degree in business, computer science, or related field,
• 5+ years professional experience in business analysis, systems analysis, or a related role,
• Exceptional analytical and problem-solving skills,
• Ability to understand complex technical concepts and communicate them to non-technical staff,
• Strong facilitation and requirements gathering skills,
• Excellent written and verbal communication skills,
• Experience with Agile methodology,
• Experience working in the software development industry,
• Experience working in public sector, a plus.
• Experience defining requirements for Salesforce implementations, a plus
• Experience with SAP, a plus

How we’ll set you up for success:

• Competitive salary,
• Ample time off (starting at 36 days),
• Company computer,
• Home office set-up assistance,
• Autonomic work schedule,
• Virtual and in-person social events,
• Training & certification reimbursement,
• Professional growth opportunities.