Manages the budget for the Cage and Player Services department.
Review and manage the department’s financial data.
Review staffing levels in accordance with business needs and budget standards. Delegates duties and assigns responsibilities.
Review and approve payroll.
Develops successful and consistent operations for Cage and Player Services by communicating with operational departments to provide service, promotion, and special event information.
Knowledgeable of marketing promotions and events.
Development of team members, interviews, hiring and performance evaluations.
Completes and processes performance reviews for direct reports.
Manages, trains, and enforces procedures to safeguard assets, funds, and player information.
Ensures that required equipment for operation is available, clean, and functioning properly.
Ensures the safety and security of team members and guests. Facilitate processes and programs to effectively control and reduce lost time injuries.
Manages all policies to include, but not limited to, corporate procedures, internal controls, and both state and federal guidelines to ensure they are being followed.
Track and manage cash on hand for the property.
Reports Cage and Player Services activities to the Mgr. of Cash Operations & Player Services.
May act as Managerial Representative on premises.
Meets with departmental directors and managers as necessary.
Ensure compliance with the Bank Secrecy Act (BSA) and the property’s BSA policy.
Monitor for suspicious transactions as defined by the BSA and the property’s BSA policy.
Qualifications:
Management abilities demonstrated in managing the cage department with operational effectiveness.
Effective managing of the staff.
Public relations and guest service skills.
Maintaining a professional working relationship among all personnel.
Flexibility to work various shifts.
Oral and written communication skills.
Proficient in Microsoft Office.
Ability to navigate multiple operating systems simultaneously.
Education, Training, And Experience
Five to seven years of experience in gaming cage operations or banking with a 4-year degree in a related field or equivalent work experience is preferred
#DCG
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Hospitality
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