Administrative Assistant - Lancaster, PA

Company Overview

Harbor Compliance is a rapidly expanding technology firm that's reshaping how nonprofits and businesses handle critical compliance challenges. Recognized on the Inc. 5000 and Deloitte Technology Fast 500 lists, we use innovative technology to demystify the complexities of business licensing and legal entity management. Since our 202 merger with Labyrinth, Inc., our client base has surged to over 50,000, and our journey of growth and innovation continues.

Position Overview

At Harbor Compliance, we’re steering companies and nonprofits through the steps needed to achieve their organizational goals. From establishing new startups to helping global brands manage their business licenses nationwide, we are looking for exceptionally talented, bright, and driven people who can deliver an exceptional client experience. In our eighth year in business, we are experiencing exponential growth and are seeking top performers who share our values of autonomy, transparency, and excellence.

The Administrative Assistant will develop a thorough understanding of our Service Department’s processes, and plays an important role in helping provide outstanding results for our clients. Their objective is to ensure that our team of Compliance Analysts is supported in their communications to our clients and to government agencies. The typical promotion track is to Compliance Analyst I or Client Success Manager; however, Harbor Compliance employees are encouraged to pursue opportunities at our fast-growing company that best fit their career objectives and skills.

Position Details

Responsibilities

• Create and organize client files to ensure accuracy and validity of information
• Review, sign, and notarize client documents according to company guidelines
• Conduct thorough, accurate research with government agencies
• Cut checks, organize documents, and prepare applications for mailing
• Monitor and route client communications from a shared inbox
  
  

Required Qualifications

• 1-3 years of professional work experience
• Highly organized, accurate, and detail-oriented
• Flexible and adaptable to change
• Able to multitask and consistently meet deadlines
• Exceptional customer service or client relations experience
• Proven track record of working quickly while maintaining work integrity
• Current PA Notary Public appointment or willing to become a notary at the company's expense
• High school diploma or equivalent
  
  

Location and Hours

This is a full-time in-office position at our Lancaster, PA location.

Compensation

Competitive salary based on experience, plus generous benefits including paid time off, health plan including medical/dental/vision, life insurance, disability, and retirement plan matching. Employees enjoy a relaxed dress code, a pleasant work environment in our spacious new headquarters, and an entrepreneurial atmosphere that isn’t hindered by corporate red tape.

Harbor Compliance is an equal opportunity employer.