The Client Coordinator will work to process various medical documents (i.e. Independent Medical Reviews).
The coordinator will handle incoming cases extract data and enter the data into the electronic data base via Microsoft Excel or Microsoft Word.
Work independently and in partnership with other team members to ensure that questions are addressed, documented, and cases are returned in a timely fashion.
Coordinators will use critical thinking steps to determine next steps and reach out to clients via phone to obtain missing information, etc.
Must be comfortable and proficient using computers, spreadsheets, and have reliable internet.
Must be comfortable to work in a metrics/quota driven environment.
Workload will require some customer service and client coordination over the phone.
Experience in healthcare, insurance, or claims is preferred!
Candidates must have previous experience working in a metrics based environment.
Schedule: Monday - Friday 11:30 AM - 8:00 PM EST
Requirements
Will need to have reliable high speed internet.
Will need to have your own computer or laptop for use in this role - no chromebooks.
Must have at least 1 year of remote work experience
High School Diploma
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Seniority level
Entry level
Employment type
Contract
Job function
Administrative
Industries
IT Services and IT Consulting
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