Yochai Konig
San Francisco, California, United States
1K followers
500+ connections
Activity
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Excited to speak at CCW in Nashville next week, sharing insights on Checkr, Inc. AI customer service playbook with Eric Burdullis! If you're…
Excited to speak at CCW in Nashville next week, sharing insights on Checkr, Inc. AI customer service playbook with Eric Burdullis! If you're…
Liked by Yochai Konig
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By 2032, the AI agent industry will grow to $110B — to put this into perspective, that's as valuable as cloud computing in North America. Today…
By 2032, the AI agent industry will grow to $110B — to put this into perspective, that's as valuable as cloud computing in North America. Today…
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Experience
Education
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University of California, Berkeley
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Research and dissertation focus on applying statistical machine learning algorithms (mainly neural networks) to Large Vocabulary Continuous Speech Recognition (LVCSR) and other classification and recognition tasks
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Graduated 1st in Class
More activity by Yochai
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I’m happy to share that I’ve been promoted to Engineering Manager at Ada!
I’m happy to share that I’ve been promoted to Engineering Manager at Ada!
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Ada is more than a cool name — it's an homage to one of the most influential figures in computing, and the world's first computer programmer, Ada…
Ada is more than a cool name — it's an homage to one of the most influential figures in computing, and the world's first computer programmer, Ada…
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Yesterday I participated in the NVIDIA + AI21 Labs' Dev Day and... I won 1st place in the Jamba Challenge mini-hackathon 😁 It was a great experience…
Yesterday I participated in the NVIDIA + AI21 Labs' Dev Day and... I won 1st place in the Jamba Challenge mini-hackathon 😁 It was a great experience…
Liked by Yochai Konig
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I constantly see people stuck in first gear when it comes to AI. The solution: let go. Let me explain. Take customer service as an example. The…
I constantly see people stuck in first gear when it comes to AI. The solution: let go. Let me explain. Take customer service as an example. The…
Liked by Yochai Konig
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I love when your product really does the thing... and then your customers are WOW 🤩 42% faster responses for monday.com 🚀 I'm so excited about…
I love when your product really does the thing... and then your customers are WOW 🤩 42% faster responses for monday.com 🚀 I'm so excited about…
Liked by Yochai Konig
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OpenAI Strawberry (o1) is out! We are finally seeing the paradigm of inference-time scaling popularized and deployed in production. As Sutton said in…
OpenAI Strawberry (o1) is out! We are finally seeing the paradigm of inference-time scaling popularized and deployed in production. As Sutton said in…
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If you meet someone at a party and you tell them you work in AI (and they don't walk away from you lol) one of the first questions you often get is…
If you meet someone at a party and you tell them you work in AI (and they don't walk away from you lol) one of the first questions you often get is…
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Last year, we took a gamble on rebuilding Ada's core product to be fully agentic - leveraging LLMs to individually reason through customer service…
Last year, we took a gamble on rebuilding Ada's core product to be fully agentic - leveraging LLMs to individually reason through customer service…
Liked by Yochai Konig
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Our team explored the latest customer service trends from Forrester’s recent report alongside Forrester's Principal Analyst, Max Ball. We delved…
Our team explored the latest customer service trends from Forrester’s recent report alongside Forrester's Principal Analyst, Max Ball. We delved…
Liked by Yochai Konig
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"Ada is fuelling a $100B shift in customer service spend, and at the forefront of this transition is their AI-native customer service automation…
"Ada is fuelling a $100B shift in customer service spend, and at the forefront of this transition is their AI-native customer service automation…
Liked by Yochai Konig
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