Thea Blystone, PharmD.

One thing that I have found to be true when learning how to overcome team challenges is really trying to understand where each and every employee sits on the team understanding how they are active in the company and what they do to enable the companies success once you’re able to find out what all the members of the team do you have a different perspective on how to show up for that team and be able to support the team members and that comes with cross training. This training doesn’t have to be every intricate detail of one’s job and you’re not trying to stealing someone else’s work, but actually just trying to understand how to support our other team members and that drives not personal growth but also team growth and company success.

An example I’ve seen to enhance patient care virtually is to make sure that you’re operating in the space of care management and trying to add value to patient encounters and every single interaction. This enables the patient to understand that you’re showing up for them listening to them, and really being the forethought on their healthcare journey. Utilizing care management programs like chronic care management, remote, patient monitoring or even transitional care management, these programs allow us to show up differently and get paid accordingly for our help to these patients so why not use these programs that are built byMedicare and other insurance companies to benefit our patients and be proactive in our healthcare across the country.

One thing that I found very helpful in building collaborations within the healthcare teams is that we should always remember to show up with value. When you show up with value, you are not asking for anything but giving from the beginning and that changes that dynamic on how well you received across all multidisciplinary teams. At the end of the day, patient care is the most important thing to remember in healthcare and we should all work together to put the care back in healthcare.

The number one rule for me to help be assertive and confident in my remote work is to know that my core values align with the companies and that we are constantly reviewing how those values show up for our clients/patients which brings leads to cohesiveness and loyalty and team!

Another great tip to balancing out last minute nerves and completely owning the stage....Start with a basic self introduction and then shift the energy to the audience and ask them to get to know each other while you caught your breath and regain your confident that you know what you are teaching or presenting on and you also know it's impact on the audience and how it will push them into a better place with your passion for the topic.

The needs assessments are so very important in integrating virtual care platforms into care for patients whether you are a doctor, nurse, pharmacists or coach...You have to know the needs of the communities you are working with as they all have their own niche's that must be accounted for! And when you meet these needs, you will have loyal patients that believe you are putting the care back in healthcare!