Mike Cassidy

Ecommerce fraud is becoming more sophisticated, industrialized and damaging to online brands. Large, global criminal organizations are making off with millions of dollars in inventory in a fraction of the time it takes the smash-and-grab gangs more frequently featured in media accounts.

The State of Fraud and Abuse traces the rise of online organized crime, its connection to human trafficking and its expansion into first-party fraud. The report also looks at fraud trends by retail… Show more

Ecommerce fraud is becoming more sophisticated, industrialized and damaging to online brands. Large, global criminal organizations are making off with millions of dollars in inventory in a fraction of the time it takes the smash-and-grab gangs more frequently featured in media accounts.

The State of Fraud and Abuse traces the rise of online organized crime, its connection to human trafficking and its expansion into first-party fraud. The report also looks at fraud trends by retail vertical. Show less

Retail made it through the pandemic and the supply chain disruptions of 2022 just in time to emerge into the bright light of historic inflation. Consumers say they are spending less and that's not going to change, according the the consumer survey Signifyd conducted.

In some ways, 2022 seems like a year for retail and brands to recalibrate after the mad scramble to innovate during the COVID-19 shutdowns. But retail does not rest. Instead, merchants need to determine which strategies and systems, born of chaos, need to be upgraded and embraced as new ways of doing business. Signifyd's State of Commerce 2022 digs into four major challenges facing retailers — the transformation of payments, the online returns reckoning, the need for fulfillment diversity and… Show more

In some ways, 2022 seems like a year for retail and brands to recalibrate after the mad scramble to innovate during the COVID-19 shutdowns. But retail does not rest. Instead, merchants need to determine which strategies and systems, born of chaos, need to be upgraded and embraced as new ways of doing business. Signifyd's State of Commerce 2022 digs into four major challenges facing retailers — the transformation of payments, the online returns reckoning, the need for fulfillment diversity and the rise of marketplaces.
With the help of key strategic partners, this ebook explores the current state of those challenges and lays out ideas for tackling them. Show less

In 2020 and 2021, fraudsters became more prevalent, more innovative and bolder waging new attacks and new forms of old schemes. Fraud protection was up to the challenge, but not without constant innovation. The State of Fraud 2021 looks not only at the latest fraud trends, but also at the best practices to fend off fraudsters.

Retailers weighing the balance between providing a seamless experience with protecting themselves from fraud and customer abuse need to be fearless so as not to place barriers between themselves and their customers. Signifyd surveyed 2000 consumers to gather their perspective on data security, customer experience and fraud and found that no matter who is at fault, they blame retailers for fraud-related problems. The e-book lays out the findings and offers advice on getting the balance right.

The opportunity for cross-border sales in China is undeniable — and staggering. The online market in the world’s most populous country is growing at a torrid pace, yet there is still vast room for growth. Chinese consumers are among the most digitally savvy in the world and they have a penchant for buying from foreign retailers. But the decision to move into the world’s largest ecommerce market is not a slam dunk. Navigating Chinese customs, currency, payment systems, logistics, consumer habits… Show more

The opportunity for cross-border sales in China is undeniable — and staggering. The online market in the world’s most populous country is growing at a torrid pace, yet there is still vast room for growth. Chinese consumers are among the most digitally savvy in the world and they have a penchant for buying from foreign retailers. But the decision to move into the world’s largest ecommerce market is not a slam dunk. Navigating Chinese customs, currency, payment systems, logistics, consumer habits and regulations can be bewildering. Signifyd has taken a deep dive into the risks and rewards of selling into China. This ebook is a deep dive into the requirements for expanding into China. Show less

The retail jewelry and luxury watch industry is evolving at warp speed in response to changing consumer desires and habits and the relentless march of technology. This report takes a deep dive into the changes, challenges and prospects of one of retail's most dynamic sectors.

A deep dive into the retail world's key initiative to merge the online and in-store experiences. "Buy Online Pick Up In Store looks at the potential and challenges of the service known as BOPIS. It includes results of a Signifyd survey of 250 decision makers at enterprise retail operations offering BOPIS.

Every e-commerce retailer knows the joy and pain of the holiday season. It is the key to a profitable year, but it also requires a massive effort to get ready for the significant spike in orders. With the significant increase in orders comes a significant increase in fraudulent orders. In fact, fraudsters use the near-chaos of the holiday season to take advantage of overtaxed fraud teams.
It doesn't have to be that way. "Easing the Pain of the Holiday Crush" tells the story of fraud… Show more

Every e-commerce retailer knows the joy and pain of the holiday season. It is the key to a profitable year, but it also requires a massive effort to get ready for the significant spike in orders. With the significant increase in orders comes a significant increase in fraudulent orders. In fact, fraudsters use the near-chaos of the holiday season to take advantage of overtaxed fraud teams.
It doesn't have to be that way. "Easing the Pain of the Holiday Crush" tells the story of fraud protection from the trenches and offers some ways that retailers can keep their sanity and save themselves from fraud. Show less

I worked on the "We" book off and on for most of my time at BloomReach. I had a lot of help, from those who took the time to talk to me for this short book to a great design team.

A look at the culture of Silicon Valley and how the center of technological innovation drives the way valley residents -- and the world -- live and work.

When Facebook makes a move in e-commerce — or anywhere else, for that matter — people take note. Facebook, after all, is the digital era’s de facto town square and when something changes in the town square, conversations ensue.