Mike Donlevy

Some key announcements at Salesforce Dreamforce - Day 1. Agentforce is a new product announced by Salesforce at Dreamforce '24. It allows organizations to build and manage autonomous agents for tasks across various business departments. Salesforce claims that Agentforce is faster to value than other AI projects because it utilizes what your organization has already built within your own Salesforce org. There are three main announcements about Agentforce: - Agentforce comes with Atlas reasoning engine, which is the brain behind Agentforce. Atlas is an agentic system that takes into account what needs to be done, generates a plan, and then takes action. - Agent Builder is a new tool that allows you to create and customize agents and enable them with Automation APIs and code on the Salesforce platform. - Salesforce has forged partnerships with leading software vendors that extend agent building capabilities. The announcement with Google is that Salesforce is partnering with Google to bring Google Cloud AI capabilities to the Salesforce platform. This will allow Salesforce customers to use Google's AI services, such as Google AI Studio and Google Cloud Vision, to build and deploy AI models. Salesforce is also working with Google to integrate Google's AI services with its own products, such as Salesforce Marketing Cloud and Salesforce Commerce Cloud. https://lnkd.in/g77c7D5j

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What would a combined portfolio of #Salesforce and #Informatica look like for customers or consultants architecting solutions? Sometimes, one's mind doesn't stop processing a particular topic. So I wrote... to share and to get your perspectives.

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One of the highlights for #Rulesware at the #PegaWorld this year was the overwhelming interest in our solutions and capabilities for Pega Application healthcheck! It was fantastic to connect with so many attendees who share our commitment to maximizing Pega's potential. It's clear that Pega health checks are a top priority for many organizations! If you're looking to streamline your Pega environment, improve performance, and ensure compliance, be sure to check out Rulesware's healthcheck solutions at www.rulesware.com! We can help you identify areas for improvement and get the most out of your Pega investment. #PegaHealthcheck #RuleswareDifference #EnterpriseSoftware

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This is an overdue post about Mike King and Melissa Murphy’s new Salesforce B2C Solution Architecture handbook. I remember reading Mike’s edition of this book several years ago when we were colleagues at Slalom; he put his heart and soul into the first version and I’m thrilled that 1) he did it again and 2) that the 2nd edition has a new section focused on Data Cloud penned by Melissa. Some key highlights. ☑️ 400+ pages covering many different products, leading practices, and considerations for designing and delivering well-architected solutions ☑️ Section 5 - “Know Your Customer with Data Cloud” provides some great callouts across 30+ pages that are dedicated to data cloud  ☑️ Some great specific callouts on using formula fields during ingestion vs. transforms (batch and/or streaming) to be mindful of the different ways you can achieve similar results ☑️ There are even questions at the end of the section to test your knowledge Whether you’re reading all of it, or specific sections that are relevant to you, I believe there’s valuable information in here for everyone. A big thanks to Deepak Kumar at Packt for sending a copy to review. #salesforce #datacloud 

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The best part of Pega #GenAI Blueprint™? It’s getting better every. single. week. 🚀 Check out our latest blueprint feature – Live App Preview. Pega’s own Matt Healy shows how you can visualize your workflows from the perspective of your customers, agents and employees. Pega’s powerful technology and unique center-out approach come to life in just a few seconds. 💫 Try out Pega GenAI Blueprint™ with Live App Preview now: Pega.com/Blueprint

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Pega CTO Don Schuerman joins CX expert Adrian Swinscoe to talk about the upcoming #PegaWorld iNspire event, as well as the good & bad about #GenAI offerings on the market right now. Check out the article to learn what enterprises need to be focused on to succeed: https://pe.ga/3UGYKEE

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