Laurent Philonenko

The July issue of our newsletter includes the latest trends, insights, and advancements in IoT connectivity. One of the topics we explore is the difference between eSIM and iSIM - can the two technologies work at the same time? Is one better than the other? We break down the pros, cons, and differences. Read the newsletter here: https://hubs.li/Q02GM4460 #floLIVE #Newsletter #Connectivity

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Proud to see @TELUS named in TIME Magazine's World’s Most Sustainable Companies 2024. Ranking #21 out of 500 companies worldwide, and #2 in Canada, here are some ways we continue to stay committed to sustainability: 🌳 Enabling reforestation and nature restoration by planting 12.7 million trees since 2000 🌳 Diverting 15 million devices from landfills and upcycling and recycling four million mobile devices since 2010 🌳 Investing in socially-responsible tech start-ups 🌳 Launching TELUS Environmental Solutions, offering a range of tech-enabled nature-based solutions designed to deliver positive social and environmental impacts for customers in the areas that need it most 🌳 Advancing the agriculture and consumer goods sector by leveraging our technology and digital analytics to reduce waste and optimize resource consumption. 🌳 Enhancing healthcare sustainability through digital health technologies, reducing paper use, energy consumption and carbon emissions while promoting equitable access to care #TeamTELUS

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For those of you that missed it live see the on demand recording below. For those of you that are too busy to watch TL;DR: Why do we do cloud? We do cloud to increase efficiency and to increase speed of execution to become more responsive, agile and competitive in the marketplace. But here is the problem - have we seen that? The 2023 spend on internal telco cloud in 2024 is estimated to be 24 BUSD, going up to $139 BUSD in 2032. That means we are already 24 BUSD in the hole before we can even break even. So are we seeing those returns? I believe we are in some places, but not in others. I believe BT Group took a lead on understanding how to do cloud first hand, and not outsourcing the problem to vendors. Cloud is something you do, not something you buy. You get the 29 BUSD++ return through transforming operations from manual, error prone, and slow, to automated, work once work always, and fast. You get it back through using cloud not buying cloud. To be successful in cloud you have to first focus on what you are going to stop doing because of it's presence... Thank you to the fellow participants: Michele Campriani Andrew Coward Mirko Voltolini and to our hosts: Greg Mccall Guy Daniels TelecomTV If you want to learn more about how we in Rakuten Symphony and Rakuten Mobile, Inc. have tackled cloud please reach out: Vivek K. Chadha Vaibhav Dongre. Learn also how we are helping companies move off VMWare if they need. #5g #cloud https://lnkd.in/e3a2dAEe

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How much does call answering cost? If you're considering call answering to improve your customer service, ensure all sales calls are captured, or reduce stress, cost is one of the first things you're going to want to know. The Paperclip website has a free quotation generator which you can use to create an accurate estimate of how much call answering would cost your business. You can change the inputs (how many calls, average length of call) as many times as you want to see how that impacts on costs. The video embedded in this post shows you how the quotation generator works. Remember - with Paperclip you only pay for the minutes you use, and there is no fixed term contract; we retain clients through the repeated delivery of professional, tailored and affordable services. If you want to know more about the cost of call answering services, simply call the Paperclip team on 01246 418 181. #callanswering #receptiondesk #appointmentmanagement #adminsupport #paperclip https://lnkd.in/eppsCX4P

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It's #WorldAsthmaDay today, and at QIoT we're fully aligned with this year's theme: "Asthma Education Empowers." Understanding #asthma triggers and how to manage them is key to empowering people to take control of their lung health. Everyone with asthma has their own triggers. That's why we created the QIoT Connected Asthma Solution, designed to identify common asthma triggers that can worsen symptoms, from #pollen and air #pollution to #medication #adherence and maintaining an up-to-date #asthma #action #plan. Let's use this World Asthma Day to raise awareness, #educate, and #empower. Together, we can make a real difference in the lives of people with asthma. Visit us at www.qiot.co.uk to learn more about our support for people with asthma.

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Absolutely fantastic take on recent #telecom M&A's. This is very reminiscent of the late 90's early 2000's, where many "baby bells" and others, were either acquired, reacquired, or merged with partners. As many of us will remember, that was due in-part to the large financial burden of building the fiber networks, and switchovers from legacy copper networks comprising of DSL, T1, etc. This seems to be one of those trends where the new technology and cost are driving these M&A's again.

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Modern collaboration experiences are incredible! It blows my mind how much innovation we’re seeing in UCaaS and CCaaS tools. These platforms are revolutionizing the way enterprises communicate—making us faster, smarter, and more efficient. But there’s one glaring issue: traditional voice services are getting left in the dust. In my latest blog, I dig into why we can't afford to let this essential piece of the puzzle wither on the vine. Mission-critical voice deserves the same level of innovation as the rest of the communications suite. It’s time we stop overlooking it. Take a look, and let’s push for change where it’s overdue.

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If you want some pragmatic insight on how CSPs should look to leverage AI then check out this interview with Kailem Anderson #AI #blueplanet #OSS

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Generative AI is having a big impact on the connectivity market. From streamlining customer service to enhancing enterprise offerings, the potential applications are both valuable and important. In his latest CCS Insight blog piece, my colleague Kester Mann explores how mobile operators are leveraging generative AI to transform their operations. Key takeaways: 🔘 Improved customer interactions: Vodafone, Deutsche Telekom, and Verizon are already deploying generative AI to make customer service more efficient and personalised. 🔘 Enterprise solutions: Deutsche Telekom, Telefónica, and Orange are exploring generative AI solutions to help their business customers. 🔘 Operational efficiencies: Generative AI can help optimise network maintenance, cybersecurity, and energy efficiency. While the potential benefits are significant, operators must proceed with caution. Implementation requires careful planning and integration with existing AI strategies. Generative AI is a powerful tool that can help mobile operators navigate the evolving tech landscape. Those who embrace it strategically stand to gain a competitive advantage. You can read the blog post here: https://lnkd.in/eNv9-Cqn #generativeAI #telecom #mobileoperators #digitaltransformation #CCSinsight

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