Jacob Bertram

- The factor most affecting the timeline is that NTIA must sign off on each state's BEAD eligible locations - But there are still plenty of things state broadband offices can be working on to prepare for the application process - 75% of the scoring that will determine BEAD sub-grantee winners are factors that have been pre-determined by NTIA

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🚀 SCTelcom Earns an Incredible 79 Net Promoter Score by Transforming Rural Living With Calix SmartLife Managed Services! 🚀 SCTelcom uses the Calix Platform and SmartLife managed services to connect homes, public spaces, and small businesses across their Kansas and Oklahoma communities. Six months after expanding their services, they've achieved a 3% ARPU increase and boosted subscriber loyalty. By growing their offerings to address digital equity and strengthen community ties, SCTelcom has achieved an impressive Net Promoter Score℠ (NPS®) of 79, more than double the industry average, and continues to maintain a CSAT in the 90s. They are also improving life in the communities they serve by: 🛜 Delivering unmatched residential subscriber experiences. 🎒 Providing students, teachers, and parents with a reliable community network to stream school sports events and to ensure secure, uninterrupted emergency communications. 👩‍💻 Stimulating the local economy by enabling small business success Carla Shearer, CEO and GM at SCTelcom shares: “We are deeply committed to continue reshaping rural connectivity across our network footprint, proving that no region is too remote for high-quality, reliable broadband services. Our almost two-decade-long collaboration with Calix has been instrumental in this community transformation.” Learn more about SCTelcom’s 18-year partnership with Calix. 🔗https://ow.ly/UmXe50Tp7aH #innovation #broadband #Calix

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When it comes to updating your contact center’s tech stack, we’re seeing that folks really only want to make a change when it’s absolutely necessary. And that makes sense—it’s a really big, daunting change. That’s why, when the time IS right for your center to make a switch, we’re here to make the process as easy as possible for you. Check out how here 👇

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Just read about the new #FCC #broadband labels. They're now requiring providers to clearly display info on costs, speeds, and policies. This should help consumers make better choices about their internet service. It's a big change that could really improve customer satisfaction. Monali Supramanyam’s blog goes into detail about what this means for our industry. If you're into #telecom or curious about these changes, it's worth a look! Check it out: https://lnkd.in/gx365WMV #Amdocs #AmdocsLife #MakeItAmazing #LiveAmazingDoAmazing

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