About
I help Salesforce stakeholders maximize the potential of the platform, particularly…
Articles by Garry
Contributions
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How can you include team members in the estimation process?
We have very clearly designed processes and automations to help with this. Once a deal reaches "Solution Crafting" stage in Salesforce, we have a button which creates a Slack channel with we call a "Deal Room". We then create a "Services Help" ticket. The PMO reviews the ticket and assigns available and appropriately experienced team members to the deal, and everyone is added to the Slack room. From there it's a project management exercise of schedulign customer discovery calls and working together as a team to build a solution. It's then estimated, and with Finance in the deal room they're kept informed throughout the process to validate margins.
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What are the best ways to balance client needs with your own business goals during contract negotiations?
I really think it's important to look for the win/win. I'm a big fan of avoiding "meeting in the middle". My favorite strategy is to introduce options to the deal so that instead of feeling like we both compromised, we both walked away with a deal that makes us happy. An example - if you're at an impasse on rates, offer a 16 hour onboarding service at no charge to keep the original rates, or allow a rate to lock in for a longer term. Offer to give a quarterly executive overview at no charge. Invent options to sweeten the deal while protecting your fundamentals. If that doesn't work, look at how scope can be modified if you need to reduce rates/investment. There's a lot more malleable parts of a deal than you think.
Activity
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High Tide Co is officially 3 years old! 728 days of business, and every client is a reference! We've never had a red account in our history. The…
High Tide Co is officially 3 years old! 728 days of business, and every client is a reference! We've never had a red account in our history. The…
Liked by Garry Polmateer
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Excited to have Stephy Hogan from our team representing at #DF24! Good design for neurodiversity is good design for everyone and ALL of your users…
Excited to have Stephy Hogan from our team representing at #DF24! Good design for neurodiversity is good design for everyone and ALL of your users…
Shared by Garry Polmateer
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Reflecting on the past 17+ years, it's incredible to think about how working together at Salary.com led to a lifetime of love and partnership. What…
Reflecting on the past 17+ years, it's incredible to think about how working together at Salary.com led to a lifetime of love and partnership. What…
Liked by Garry Polmateer
Experience
Education
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College of St. Rose
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Licenses & Certifications
Volunteer Experience
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Volunteer and Supporter
Regional Food Bank of NENY
- Present 12 years 9 months
Health
In addition to donating 1% of Red Argyle's revenue to the Regional Food Bank, provide assistance periodically at the facility in the food salvage and sorting operations. Served on the board of directors from 2014-2017, completing a successful term including being involved with the personnel committee, Executive committee, and being on several event committees. Helped oversee the selection and implementation of Solar power generation along with the office and dock expansion, and 20% growth in…
In addition to donating 1% of Red Argyle's revenue to the Regional Food Bank, provide assistance periodically at the facility in the food salvage and sorting operations. Served on the board of directors from 2014-2017, completing a successful term including being involved with the personnel committee, Executive committee, and being on several event committees. Helped oversee the selection and implementation of Solar power generation along with the office and dock expansion, and 20% growth in delivery of services during that time.
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Director and Webmaster
Alplaus Resident's Association
- 4 years 10 months
Civil Rights and Social Action
Members of the Alplaus Residents Association are advocates for our local hamlet, Alplaus NY. Recent actions have been around repelling dramatic and disruptive development, assuring fair and equitable neighborly disputes, advocacy with town and county government. Major initiative for 2018-2019 is the production and ratification of a 50 year hamlet plan so we can continue to focus on the future.
Current projects include managing Alplaus.org on a day to day basis and chair of the Bylaws…Members of the Alplaus Residents Association are advocates for our local hamlet, Alplaus NY. Recent actions have been around repelling dramatic and disruptive development, assuring fair and equitable neighborly disputes, advocacy with town and county government. Major initiative for 2018-2019 is the production and ratification of a 50 year hamlet plan so we can continue to focus on the future.
Current projects include managing Alplaus.org on a day to day basis and chair of the Bylaws committee. -
Vice President
Alplaus Residents Association
- Present 3 years 7 months
Taking on the role of VP of the Alplaus Residents Association to improve the organization's advocacy capacity as we engage in multiple hamlet projects in 2021 including the engineering of community sidewalks and working with developers and local government on the marina project proposal.
Projects
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Punch - In/Out Board for Chatter - Product
- Present
Successfully created, aided in Product Management and coordinated the launch for Punch on the Salesforce AppExchange. This product is a subscription addon for Salesforce Chatter which enables a community in/out board to quickly see the status of your team from within Salesforce.
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Honors & Awards
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Alplaus Co-Citizen of the Year
Hamlet of Alplaus
Annual award for Alplaus Residents making significant and ongoing contributions to the community.
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Inc, 5000
Inc.
Red Argyle was recently added to the Inc 5000 list, ranking at number 1767! Our 3 year growth contributing to this was 242%.
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40 Under 40
Albany Business Review
An advisory committee, made up of past 40 Under 40 winners and staff at the Business Review, selected this year’s group from over 350 nominations. Who rose to the top? Tech CEOs, restaurant owners, attorneys, engineers, educators and downtown boosters.
This is the 20th year the Albany Business Review has honored the region's up-and-coming leaders. We recently announced the first inductees to the 40 Under 40 Hall of Fame and took a look back at real estate, tech and creative economy…An advisory committee, made up of past 40 Under 40 winners and staff at the Business Review, selected this year’s group from over 350 nominations. Who rose to the top? Tech CEOs, restaurant owners, attorneys, engineers, educators and downtown boosters.
This is the 20th year the Albany Business Review has honored the region's up-and-coming leaders. We recently announced the first inductees to the 40 Under 40 Hall of Fame and took a look back at real estate, tech and creative economy influencers. -
Salesforce MVP Hall of Fame
Salesforce
After 5+ years in the MVP program, Salesforce allows "Veteran" MVPs to move into a lifetime "Hall of Fame" for having provided significant community involvement throughout our tenure as MVPs.
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Rising Star Award
Empire Sociciety of Association Executives
Recepient of the annual Rising Star Award from ESSAE. The Rising Star award represents an individual who shows promise and leadership skills for a future successful career.
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Salesforce Community MVP 2010-2018
Salesforce.com
Salesforce recognizes outstanding contributors to their community and awards the MVP title. MVP's spread knowledge of the platform and are generally pretty cool dudes.
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Scholar Athlete, Schuylerville Central School
Schuylerville Central School
I know this is from over 20 years ago, but getting this award meant a lot to me. Achieving the Scholar Athlete award was a total surprise. In my earlier high school years, being bullied and being called a "Nerd and Geek" all the time I had a hard time. However I channeled my inner drive to keep getting good grades and pushing myself athletically on the track and cross country program, ultimately being given the honor of being team captain for both sports my senior year.
Test Scores
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Typing Test
Score: 103 Words Per Minute
Since I write a lot for a living I decided to take a quick typing test and scored 103 words per minute on a 3 minute test with two errors.
Organizations
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Entrepreneur's Organization
Member
- PresentUpon joining EO in December 2017, have been an active member of the local Entrepreneur's community learning and sharing experiences during my entrepreneurial and nonprofit journey. Looking forward to what the future holds!
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Alplaus Residents Association
Director
- PresentAs a member of the ARA Board, we continually advocate for our hamlet. Projects include working with other local and county authorities to assure Alplaus is properly represented, securing funding for neighborhood infrastructure upgrades. Current volunteer webmaster and administrator for Alplaus.org.
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Regional Food Bank of NorthEastern New York
2nd VP
- PresentInstalled on the board of directors for the Regional Food Bank of NENY after 3 years of solid support. Participate on the events committee, personnel committee and now serving as 2nd VP of the Executive committee. Working through a property sale, installation of solar panels on the building, a 50,000 square foot office and dock expansion, re-organizing the Food Bank of the Hudson Valley.
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