7 things every CFO wants in a Controller: 1. Strategic thinking Your controller must connect accounting data back to big-picture business objectives. You want someone who communicates insights, not just presents reports. Example: A strategic controller might analyze revenue trends and highlight which products/services are most profitable. 2. Advisory mindset The best controllers are proactive, not reactive. They seek out ways to improve financial processes and procedures rather than waiting to be asked. Example: An advisor-minded controller may recommend automating invoice approvals to improve accuracy and free up manager time. 3. Leadership With the oversight of the accounting team, strong management skills are essential. Evaluate their ability to optimize roles and workflows and foster collaboration. Example: A great people leader might implement cross-training to improve continuity and knowledge sharing. 4. Technology fluency Today's accounting landscape relies on new tools. Look for experience integrating and leveraging systems to drive efficiency. Example: A tech-fluent controller could implement an AI-powered AP solution to automate data extraction and approvals. 5. Compliance expertise Deep knowledge of regulatory filings, audits, and compliance is important for risk mitigation. Example: An expert controller may routinely review payroll tax filings and conduct internal audits to verify compliance. 6. Focus on controls Top controllers treat internal controls as a key tool for data integrity and fraud prevention, not just a formality. Example: A controller focused on controls may develop automated three-way match policies for added fraud protection. 7. Balance of strategy and details This role sits at the intersection of high-level planning and nitty-gritty execution. Look for fluidity operating at both levels. Example: An ideal controller can both assess capital investment opportunities and correct a booking error. The right controller brings a lot to the table. P.S. I'm Howard Katzenberg, CEO of Glean.ai and I post daily at 8:15 am EST to share my experience and help my finance friends grow.
Focusing on control is the important one here Howard Katzenberg!
Thank you for this piece. I had the good fortune of working with a Controller who embodied each of these. And she taught me a thing or two about being a better CFO. And she had the heart essential to embracing the mission of the. Not-for-profit where we were teammates.
This is a good list of attributes.
This is such a great post, Howard! Please follow up 7 things every Controller need in a CFO... no pressure 😉 I think having the right alignment between these 2 roles is the perfect recipe for success.
Good sum up of a great wing man to the CFO 😁
Howard Katzenberg I've had the pleasure of working with one lately. He has been all those characteristics and more...a true asset to the healthcare system he works for.
Really worth reading Howard
This is great post, great insigths! Thanks for sharing, Howard Katzenberg!
Co-founder of Jirav - Financial modeling & data analytics expert for high growth companies. Follow me for posts about FP&A, Finance & Accounting Humor and tech.
5moGreat insights, Howard Katzenberg