https://lnkd.in/dHWHZaJ3 Help us bring Maja Schaefer to the stage at Ecommerce Berlin Expo! Her talk, “Bridging the Gap: Elevating E-commerce Customer Service with AI,” dives into the game-changing impact of AI in e-commerce. Here’s what she’ll cover: 🔸 Closing the in-store vs. online gap: How AI delivers that instant, personal support that online customers crave. 🔸 Driving revenue & satisfaction: Real results, like True Classic’s $3M revenue boost and 98% CSAT score with AI. 🔸 AI for real-time support: Using AI to guide customers right on product pages, lifting conversions and engagement. Voting closes this Friday, 10/18—so don’t wait! #EcommerceBerlinExpo #CustomerExperience #AIinEcommerce #CustomerSupport #EcommBerlin
Zowie
Software Development
Make money and save money with the AI platform built for top customer service.
About us
Exceptional customer service should feel effortless, engaging, and perfectly tailored to each interaction. At Zowie, we’re dedicated to helping companies deliver smarter, more dynamic support experiences that foster customer loyalty and success. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. 🔸 Automation Potential Analysis – Discover your automation ROI upfront. 🔸 Omnichannel Inbox – Centralize customer interactions, no extra tech costs. 🔸 Wide Integrations – Connect with Shopify, Magento, Klaviyo, Zapier, and more. 🔸 Expert Implementation Consulting – Our dedicated team will guide you through every step, helping you craft exceptional customer experiences. Use Zowie and… 1) Deflect up to 60% of repetitive questions in 4 weeks 2) Cut resolution times by 67% 3) Increase CSAT by 12% 4) If you're in e-commerce, detect buying intent and convert up to 40% more clients! Book a demo today and let us assist you in making your customer experiences exquisite.
- Website
-
https://getzowie.com/
External link for Zowie
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- New York
- Type
- Privately Held
- Founded
- 2019
- Specialties
- chatbots, marketing, chatbot, AI, customer success, customer service, CX, ecommerce, automation, customer experience, customer support, client support, NPS, CS, customer journey, retention, customer loyalty, client success, inbox, conversion optimization, and customer care
Products
The Zowie Platform
Chatbot Platforms Software
Zowie is an AI platform built for customer service automation. Used by brands who want to delight their customers.
Locations
-
Primary
New York, US
-
ulica Koszykowa 59
Warsaw, Mazowieckie 00-667, PL
Employees at Zowie
-
Jared Oken
CEO / Real time Data & Ai Applications
-
Robert Ditrych
💎 Investing in growth equity (ticket: 5-20M PLN) 🎯 Supporting business owners in growth and M&A strategies 📈 Educating on value creation
-
Piotr Nedzynski
Head of Talent at Zowie
-
Ariel Finkelstein
Entrepreneur, Tech Company Builder
Updates
-
What do today’s customers expect (according to research)? 🔸 instant answers, 🔸 round-the-clock availability, 🔸 and a personal touch. All in one! But how do you meet these needs without stretching your team too thin? Our latest article explores why AI Agents are changing the game in #customerservice. Is your customer service ready for the demands of a 24/7 world? Read the article and learn.
Meeting customer expectations in a 24/7 world
Zowie on LinkedIn
-
POV: you're a CX leader who fired your legacy* helpdesk and now can just sit back, relax, and enjoy your pumpkin spice late during the #peakseason --- * we all know 'legacy' is just a nice word for slow, unhinged, lazy boomer 🙄
-
It’s not about choosing either AI or human agents. It’s about combining the two. AI handles repetitive tasks, freeing your agents to focus on creativity and emotional intelligence — the human touch that builds lasting customer relationships. 🎧 Tune in to hear directly from a seasoned AI support user (our amazing client Jacen) who knows how to blend these strengths for maximum impact.
-
If your leadership isn’t treating Customer Service as a strategic marketing engine, this is their chance to rethink! Join these amazing experienced experts to learn how to make each customer interaction memorable, efficient, and impactful – with AI. Speakers: 🌟 Wendi Mills – Director of Customer Service, Missouri Star Quilt Company 🌟 Jacen C. Cabading – Senior Care Specialist, Monos Our host: 🔸 Adrian Hernandez-Liebo, Zowie Don’t you think that #CustomerService is more than a support role? It's a powerful channel for #BrandBuilding and #CustomerLoyalty!
How to transform Customer Service into a marketing engine
www.linkedin.com
-
Tick tock, Q4 is around the corner! Is your #ecommerce business ready for the challenges of 2025? Join Maciek Ciolek & Jeremi Jak for this webinar on How to Choose the Best AI Customer Service Tool for 2025 Challenges, where they’ll break down the key factors to consider when selecting the right AI solution for your business. What they'll cover: - Essential features for modern ecommerce brands - How to evaluate AI solutions tailored to your needs - Strategies to future-proof your customer service - Turning your support team into a revenue driver You don’t want to miss this! See you there! 👋
How to choose the best AI customer service tool for 2025 challenges
www.linkedin.com
-
⏰ Just a couple more hours to sign up! ⏰ This session is all about sharing insights and diving into the AI challenges you may face in 2025. Got questions? Now is your time to ask! Don't miss this opportunity to future-proof your business. #CustomerExperience #CustomerService #AI #FutureOfCX
Tick tock, Q4 is around the corner! Is your #ecommerce business ready for the challenges of 2025? Join Maciek Ciolek & Jeremi Jak for this webinar on How to Choose the Best AI Customer Service Tool for 2025 Challenges, where they’ll break down the key factors to consider when selecting the right AI solution for your business. What they'll cover: - Essential features for modern ecommerce brands - How to evaluate AI solutions tailored to your needs - Strategies to future-proof your customer service - Turning your support team into a revenue driver You don’t want to miss this! See you there! 👋
How to choose the best AI customer service tool for 2025 challenges
www.linkedin.com
-
Let’s close the pay gap and recognize the real impact of exceptional #CustomerServiceLeadership ✊ Customer Service Directors are not only the face of your brand but also the strategists behind customer #retention, #loyalty, and brand consistency. Why don’t their salaries reflect that then? By elevating their role and valuing their contributions, you’re investing directly in your company’s success. Dive into the numbers we’ve collected for our recently published report and see it for yourself.
-
New #podcast episode alert! 🎧 In our latest episode, we dive into "Service as strategy - turning conversations into competitive edge" with our special guest, Jacen C. Senior Care Specialist at Monos – one of our amazing clients! Jacen shares how businesses can transform everyday conversations with customers into a powerful strategy that drives: 1️⃣ loyalty, 2️⃣ growth, 3️⃣ and a competitive advantage. Tune in now and discover how #customerservice can be your secret weapon in today’s competitive landscape: https://lnkd.in/d7mJN8Rm
Service as strategy - turning conversations into competitive edge
https://www.youtube.com/
-
Looking to boost your eCommerce revenue with AI? Join Maja Schaefer for this webinar! 📈 5 AI Strategies to Generate Revenue in 2025 📆 Thu, 03 Oct, 1 PM ET / 7 PM CET In this 30-minute session, we’ll share actionable tips on how to: 🟠 use predictive analytics to drive sales 🟠 implement hyper-personalization 🟠 leverage AI insights for better decision-making 🟠 turn Customer Service into a sales channel Don’t miss this chance. Save your seat now!
5 AI Strategies to Generate Revenue in 2025
www.linkedin.com