🌟 Exciting News! VXI Global Solutions received the prestigious 2024 Asia-Pacific Customer Value Leadership Award by Frost & Sullivan! 🎉 Read here. https://bit.ly/3SU7HJt This recognition highlights our commitment to delivering exceptional customer experiences powered by our cutting-edge GenAI digital technologies. At VXI, we believe in the power of combining human expertise with AI to create personalized, seamless interactions. Our innovative solutions — like Smart Recruit and AI Copilot — are not just transforming contact center operations but also enhancing agent productivity and customer satisfaction. Sherrel Sonia Roche from Frost & Sullivan remarked, “VXI connects its deep-seated domain knowledge with advanced technologies… helping clients provide differentiated customer service and improve operational efficiency.” This award is a testament to our team's hard work and dedication to driving value for our clients. Join us on this exciting journey as we continue to lead in the Asia-Pacific market and redefine the future of customer experience! 🚀 For more details, visit us at www.vxi.com. #CustomerExperience #Innovation #AI #AwardWinning #Leadership #FrostAndSullivan #GenAI #BPO #VXI #VXIGlobalSolutions
VXI Global Solutions
Outsourcing and Offshoring Consulting
Los Angeles, California 81,205 followers
About us
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees in more than 42 locations in North America, Asia, Europe, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX acceleration, and automation & process excellence to the world’s most-respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines, and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global services offering and enhancing our competitive position. This year, Bain Capital re-invested in the organization after completing a buy-out from Carlyle. This is a rare occurrence in the private equity space and shows the level of performance VXI delivers for our clients, employees, and to shareholders. Contact Us: [email protected] Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
- Website
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http://www.vxi.com
External link for VXI Global Solutions
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 10,001+ employees
- Headquarters
- Los Angeles, California
- Type
- Privately Held
- Specialties
- Operations Management, Customer Interaction Services, Digital, OmniChannel Support, CX Consulting, Customer Experience Management, NPS Management, BPO, ITO, Product Development, Embedded Solutions, Outsourcing, Offshoring, Customer Care, CX, Customer Experience, Call Center, and Agents
Locations
Employees at VXI Global Solutions
Updates
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Meet and connect with our Vice President for Sales and Solutions, Jack Fishpaw at the RE+ 24, an energy conference taking place on September 9 to 12. See you there! #VXI #VXIGlobalSolutions
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🎊 20 Years of Dedication and Growth! 🎊 Our amazing employees have shared their journey with VXI, and we couldn’t be prouder. Discover how VXI has supported them every step of the way in this special video. Watch now! #VXI20Years #ProudToBeVXI #EmployeeStories #VXI #VXIGlobalSolutions
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Happy Labor Day! 🌟 Today, we celebrate the hard work and dedication of every person contributing to their communities and beyond. May your day be filled with relaxation and joy! 🎉 #LaborDay #VXI #VXIGlobalSolutions
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Join Us at RE+ 2024! We’re excited to announce that our VP for Sales and Solutions, Jack Fishpaw, will be attending and representing VXI at @RE+ 2024, North America's largest and most comprehensive clean energy event happening on September 9 to 12 at Anaheim, CA. See you all soon!
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We are honored by this prestigious recognition from Frost & Sullivan! This award represents everything we stand for at VXI: Exceptional customer experiences, innovation, and above all, a Passion for People. Congratulations to all who made this recognition possible. #FrostAndSullivan #VXI #VXIGlobalSolutions
VXI Global Solutions Global, a tech-driven BPO, has spent 25 years crafting AI and data-powered contact center solutions. Their expertise in evolving CX tech and client-first approach set them apart, driving clients to success. Kudos on the recognition! Know More: https://buff.ly/3ARU7Qr
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3 days to go! Meet our team – Michael Aronowitz & Jordan Holbrook, proudly representing VXI at the Contact.io Conference on August 28 to 30 at Hyatt Regency, Denver. See you all there! #ContactIo #VXI #VXIGlobalSolutions
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We’re thrilled to announce that VXI has been honored with the prestigious 2024 Asia-Pacific Customer Value Leadership Award by Frost & Sullivan! https://bit.ly/4dTLFyn This recognition underscores our commitment to innovation and excellence in customer experience management. At VXI, we’re pioneering the future of CX with our GenAI digital technologies, empowering our contact center agents to deliver exceptional service. From Smart Recruit to AI Copilot, our solutions are transforming the way businesses interact with their customers. Thank you to our incredible team, partners, and clients for making this achievement possible. We’re excited to continue pushing the boundaries of what's possible in the CX space! Learn more about our award-winning technologies: www.vxi.com
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Congratulations on reaching your 20-year milestone with VXI! Your unwavering commitment and dedication inspires us all. Thank you for being an invaluable member of #TeamVXI! #VXIServiceAwards #VXI #VXIGlobalSolutions
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Attend our speaking session at the Contact.io conference on August 29, and gain insights from our Sr. Vice President for Revenue & Growth, Michael Aronowitz. Don't miss out. See you! #ContactIO2024 #VXI #VXIGlobalSolutions
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