Continuing with our #HispanicHeritageMonth highlights, today we'll hear from our Hispanic Heritage ERG Lead, Susie Demetri. Thank you for sharing, Susie 💚
About us
Upgrade is a fintech unicorn founded in 2017. Since then we’ve helped customers access over $31 billion in consumer credit, with millions of families across America using a credit line, personal loan, or Rewards Checking or Premier Savings account through Upgrade. We are looking for new team members who get excited about designing and delivering new and better products. Come join us if you like to tackle big problems and make a meaningful difference in people's lives! Our innovative Upgrade Card has been the fastest growing credit card in America (Nilson Report) for two years in a row. We’ve been named a “Best Place to Work in the Bay Area” for the last three years, as well as one of the “Top Companies to work for in Arizona” in 2021 and 2022. We’ve also been recognized as a best company for Diversity, Women, Veterans, Culture, Compensation, Engineering, and Overall Outlook by team members on Comparably.
- Website
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http://upgrade.com/
External link for Upgrade, Inc.
- Industry
- Financial Services
- Company size
- 1,001-5,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2016
- Specialties
- FinTech, Personal Loans, Credit Monitoring, Consumer Credit, Credit Lines, Deposit Accounts, Checking Accounts, Savings Accounts, and Home Improvement Financing
Locations
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Primary
275 Battery Street
Suite 2300
San Francisco, California 94104, US
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2 N Central Ave
Phoenix, Arizona 85004, US
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1080 Côte du Beaver Hall
Montreal, Quebec H2Z 1S8, CA
Employees at Upgrade, Inc.
Updates
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We recently kicked off #HispanicHeritageMonth at Upgrade, and we’re excited to highlight some of our team members who shared what this celebratory month means to them. First, we'll hear from Lezly Alvarez: "My parents, aunts and uncles, and grandparents were farm workers in the U.S., laboring in fields to provide for our family and create a foundation for future generations. Their dedication not only sustained us but also shaped our identity—one rooted in perseverance, dignity, and a strong work ethic. For me, Hispanic Heritage Month is a tribute to those family members who worked tirelessly, often in harsh conditions, with the dream of a better future for their children and grandchildren. It’s a reminder of how far we’ve come as a family—from the fields to new opportunities—and how their struggles paved the way for the lives we now lead."
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Upgrade, Inc. reposted this
Last week I had the joy of attending the Lesbians Who Tech & Allies Conference in New York! A few highlights from the week: 🔥 Sessions on the evolution of DEI in the workplace, generative AI-powered growth, and the challenges and opportunities that lie at the intersection of AI, innovation, and society. 🔥 Hearing personal stories and experiences from tech leaders like Rosanna Durruthy, Andrea Brimmer, Reshma Saujani, and Bozoma Saint John 🔥 Fireside chats with revered members of queer community who push boundaries in their own disciplines, like Lena Waithe, Billie Jean King, Shantell M. Martin, Sue Bird, Megan Rapinoe, Kara Swisher, and the list goes on. I’m proud to work for a company that invests in my community and sees the immeasurable value in conferences like this one—thank you Upgrade, Inc.!
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Upgrade, Inc. reposted this
🌟 Thrilled to have attended Workday Rising this year! 🌟 I had an incredible time connecting with industry leaders, gaining insights into the latest innovations, and exploring ways to drive greater efficiency and collaboration. The week was filled with insightful breakout sessions and hands-on workshops that truly enhanced my understanding of the platform and its potential. A big thank you to all the speakers, organizers, and fellow attendees for making this event so impactful! I can’t wait to take these insights back to Upgrade, Inc. Krish Dommeti Julia K. Daranijoh Keegan Smith 🎉 Here’s to continuous learning and growth! 🌟 #WorkdayRising #ProfessionalDevelopment #Networking #Innovation
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Our SF-based Marketing team recently spent their quarterly volunteer day with Project Open Hand. Project Open Hand is a nonprofit organization that prepares 2,500 meals every single day to help SF neighbors and seniors battling serious illnesses, isolation, or the health challenges of aging. We’re grateful our team could contribute to what this organization does day in and day out!
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Upgrade, Inc. reposted this
Thank you Lucinda Shen for a great piece in Axios and Rex Salisbury for your thoughtful analysis. Much of the credit for the recent growth goes to Tom Botts and his team who have been working tirelessly to make travel more affordable for consumers. Thank you all! #fintech #fintechnews #neobanks
Upgrade bought a BNPL company last year for $100 million and 2x'd it's revenue from $120 to $240 million. Not bad for 12 months. Some thoughts. #1 multi-product strategy -- Don't think that enough people appreciate what Upgrade is doing. They now have a host of lending products (on top of their bank checking and savings accounts) - credit card - personal loans (debt consolidation, major expenses etc) - home improvement loans and now BNPL BNPL is nice since it adds a short duration product that diversifies their loan pool. #2 capital markets - their capital markets expertise can make adding new products (or acquisitions) accretive quickly. Upgrade has a unique capital markets engine. They send their deposits to credit unions and banks, who in turn use those deposits to fund Upgrade's loans. No one else has cracked a structure quite like this. In particular b/c credit unions are not taxed, Upgrade has access to very low cost of capital. They also have lots of credit unions and banks with whom the partner. This means they have a broader credit box for serving their clients. The company they acquired almost certainly had a narrower credit box with fewer capital partners so they could not as effectively monetize the same leads. These sort of product + capital network effects are what drive aggregation in financial services. It's why banks have lots of products and lots of types of customers and can grown inorganically via acquisitions that are accretive very quickly. Will be interesting to see how Upgrade's strategy and business evolves as they continue to grow!
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“When team members know the ‘why’ behind their work and have a clear understanding of what’s expected of them, it promotes ownership in how they want to accomplish projects that impact different teams.” Our VP, Engineering, Nii Dodoo, is featured in Built In's latest article. Hear from Nii and learn more about our engineering culture 👉 https://lnkd.in/gAzvXtbk
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Our Montréal office hosted a Pride Happy Hour to celebrate the city’s annual Pride Festival that takes place in August. In true Montréal fashion, the happy hour featured wine, charcuterie boards, and good times. Happy Pride Festival, Montréal! ___ Notre bureau de Montréal a organisé un 5@7 pour célébrer le Festival de la Fierté Montréal annuel qui se déroule en août. Fidèle à la tradition montréalaise, l'événement comprenait du vin, des plateaux de charcuterie et du bon temps. Joyeux Festival de la Fierté, Montréal!
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Upgrade has been named one of the world's top #fintech companies for 2024 🎉 We're proud to be recognized by CNBC for our innovative products that put more money in our customers' pocket. Read more: https://lnkd.in/gS3UiqcW