Two Boxes

Consumers are willing to pay return fees without harming your brand perception - yes, really! In fact, 70% of consumers report they’re willing to pay for premium return experiences, and Loop's data shows that charging return fees has zero negative impact on return rates or repeat purchase rates. Which is why Loop recently launched Offset—a new, game-changing pricing model designed to help brands maximize their returns strategy without breaking the bank. With Offset, brands can fully cover the cost of return shipping and Loop’s industry-leading software - which is integrated with Two Boxes. As the costs of returns and reverse logistics continue to rise, more merchants are turning to return fees to recover these expenses. Learn more here: https://bit.ly/3ZxY9Yz 

In case you missed it: Two Boxes has successfully secured a $5.3 million in an oversubscribed funding round! 📦 📦 🚀 "Our mission is to make returns an asset instead of a liability and we've never been more excited about our ability to execute against that mission," says Kyle Bertin, co-founder and CEO Two Boxes. "We are committed to advancing our latest innovations in eliminating fraudulent returns, enabling recommerce, and scaling with rapidly growing brands. We remain dedicated to driving efficiency and sustainability, increasing profits, improving customer experiences, and supporting the growth of our clients—and this new capital will help us to accelerate these efforts at scale." Read more here: https://lnkd.in/gg2meQqB #twoboxes #returns #inventory #3pl #brands #reverselogistics

🌍 Another New Customer! 🌍 We’re excited to welcome Supply Chain Solutions Global (SCSG) to the Two Boxes family! As a leader in global circular e-commerce and supply chain services, SCSG integrates warehousing, fulfillment, and logistics solutions with a commitment to integrity and customer-centric innovation, with family owned facilities in Australia, Canada, USA, Netherlands, United Kingdom and New Zealand. By choosing Two Boxes, SCSG enhances its returns management across its global network, achieving faster processing, greater operational efficiencies, and improved service delivery. In the coming months, we’ll be expanding our collaboration across the globe so that all of SCSG’s can see the same benefits. Curious how Two Boxes can transform your returns process? Reach out to Ben Cronsberry, Head of Sales, to learn more! #returns #solutions #logistics #twoboxes #scsg

Two Boxes couldn't be prouder to share that we've raised a $5.3 million round. Onwards 🚀

We’re excited to announce that Stord, a leading commerce enablement platform that powers seamless checkout and delivery experiences for brands across all channels, has chosen Two Boxes to enhance their returns processing capabilities across their fulfillment network! Stord is known for seamlessly integrating fulfillment, last-mile delivery, and pre- and post-purchase experiences through their innovative platform. Now, with Two Boxes, they are taking their returns management to the next level — driving faster processing times, reducing costs, and improving customer satisfaction across their key distribution centers. Within weeks, Stord achieved measurable improvements in returns handling efficiency, allowing them to deliver an even more seamless experience to their customers. Curious about how Two Boxes can optimize your returns operations? Connect with Ben Cronsberry, Head of Sales at Two Boxes, and learn how we can help you turn returns into a competitive advantage! #returns #solutions #logistics #twoboxes #stord

Narvar's "2024 State of Returns Report" states that "returns fraud is on the rise: up 16 percentage points year over year, compared to 36% in 2023."  What's more: 52% of consumers have participated in return fraud or abuse at least once in their lifetime 🤯 Are you a brand or 3PL continually having to manage the impacts of returns fraud? Two Boxes can help by: - Preventing fraud with automated systems to flag suspicious returns, reducing overall risk. - Requiring photo verification, deterring 58% of fraudsters by requiring proof of damage. - Seamlessly integrating with your tech stack, without disrupting your operations. #twoboxes #customersuccess #3pls #brands #returns #reverslogistics #fraud

🌟 Is Your E-commerce Ecosystem Running Smoothly? 🌟 In the world of e-commerce, every part of your operation needs to work seamlessly together. But let’s face it—keeping everything in sync can be a challenge. That’s where Two Boxes steps in. Our latest blog post dives into how Two Boxes effortlessly enhances your e-commerce ecosystem, ensuring your returns process is not just an afterthought but a competitive advantage. 🔗 What you’ll discover: - The secret to seamless returns management - How to reduce friction in your operations - Why an optimized returns process is key to customer loyalty - Whether you're scaling up or looking to refine your processes, this blog post has the insights you need. 👉 Read the full blog here: https://lnkd.in/gf8Sj2N3 Let’s talk about how we can transform your e-commerce operations. Connect with us today! 🚀 #ecommerce #returnsmanagement #logistics #customersuccess #TwoBoxes

Finding a 3PL partner can dramatically streamline your reverse logistics workflow, if you know what to look for. We recently sat down with Matthew Hertz, co-founder of Third Person and Second Marathon Consulting, who shared his real-time advice for finding the right 3PL partner: 1) Look for adaptable providers from day one Matthew recommends starting with an assessment of a 3PL’s core capabilities. Review their experience, the tech stack they use, and whether they can effectively handle returns. It’s important to note that not every 3PL is equipped for reverse fulfillment. But, the right 3PL partner aligns with your needs to meet expectations and helps grow your business. 2) Prioritize seamless integration with existing tech In 2024, brands should be looking for partners who embrace new tech rather than stick to outdated practices. Incorporating modern solutions leads to a simpler returns process, but only if both you and your 3PL partner are using the same tools. Otherwise, you risk seeing and reacting to inconsistent data, which creates ongoing confusion. 3) Seek open and responsive communication Matthew recommends finding partners who prioritize open communication channels (on Slack or Teams), provide dedicated account management with a direct point-of-contact, address your feedback promptly, and align with your culture from the start. Want to learn more? Check out the full playbook here: https://lnkd.in/gQtXeajN #twoboxes #ecommerce #returns #3pl #3pllogistics

We couldn't be more thrilled to announce our partnership with Arrive Recommerce. Together, we'll be working to close the loop to benefit brands, consumers, and the planet. #twoboxes #arrive #recommerce #circulareconomy #returns #resale

More dollars, more deals. That's what Flowspace's Liam Jennis has to say about working with Two Boxes. Check out this video to learn more: https://lnkd.in/gjPRCAKK ... and check out our case study to learn how Flowspace cut total time spent processing returns by 50% by using Two Boxes. https://lnkd.in/dU5DKAsR #twoboxes #returns #reverselogistics #flowspace #testimonial