Struggling with repayment rates? Start by looking at your consumer engagement strategy. Our latest #casestudy shows how one subprime lender achieved 39.1% of customers engaged using Retain made a #payment each month. Download now: https://bit.ly/3MHTNqs
TrueML
Software Development
TrueML Technologies’ companies create tech solutions to revolutionize the experience for those seeking financial health
About us
TrueML Technologies’ family of companies creates technology solutions seeking to revolutionize the experience of consumers seeking financial health and endeavors to ensure nobody gets locked out of the financial system. Learn more at www.trueml.co. TrueML Products is a fintech software company developing products that enable intelligent, digital communication and prioritize customer experience for consumers seeking financial health. Its flagship product Retain is an intelligent delivery platform that leverages a patented optimization engine to determine the optimal time and channel to deliver the client’s communications within the confines of the compliance requirements outlined by the client. TrueML Shared Services is a company of inspired data scientists, technologists, financial services industry experts, finance, legal, compliance, and human resource specialists, and customer experience fanatics serving entities within its corporate family. TrueML Products is a fintech software company developing products that enable intelligent, digital communication and prioritize customer experience for consumers seeking financial health.
- Website
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https://www.getretain.com
External link for TrueML
- Industry
- Software Development
- Company size
- 51-200 employees
- Type
- Privately Held
- Specialties
- machine learning, customer experience, software, and fintech
Employees at TrueML
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Naama Bloom
Award Winning Brand Builder | Data Driven Marketer | Leader of High Functioning Teams | Advisor
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RaMonne Hayes
Information Security Leader | Security Strategy | Governance, Polices & Standards | Audit & Compliance | Risk Management
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Shannon Brown
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Ohad Samet
77 million Americans are in debt every year. Join our mission to help them.
Updates
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Last day to register for tomorrow's webinar about using AI in #debtcollection with TrueML’s Chief Technology Officer, Thomas Overton. Sign up here: https://bit.ly/470jNGG
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Delinquencies are up. Is your delinquent customer engagement strategy ready to cost-effectively scale up? Using Retain to automate your digital communications reduces recovery costs by lowering headcount and overall expenses: up to 4x increased agent efficiency, 75% reduction in required FTE, 13% reduction in overall cost. Learn how: https://bit.ly/4ad7iJb
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Is it possible to compliantly send #debtcollection emails to consumers with required disclosures? TrueML Technologies’ Chief Legal Officer Kelly Knepper-Stephens answers this question and more about the the Consumer Financial Protection Bureau (#CFPB) rules and regulations in our latest blog: https://bit.ly/3XoBzAp
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Curious about using AI in #debtcollection but not quite sure how it works? Join TrueML’s Chief Technology Officer, Thomas Overton, on September 10th to learn how #AI can streamline your collections process, reduce costs, and improve recovery rates. Register here: https://bit.ly/470jNGG
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From summer vacation spending to back-to-school costs, consumers have a lot of bills and are starting to fall behind. Here are the most effective ways to communicate and recoup delinquent funds before the holiday shopping season: https://bit.ly/4cyM5JK
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Using Retain's digital-first approach instead of call-and-collect for delinquent account engagement, one Neobank cut their cost per account by 40% and saw an ROI of 2:1. Learn how in this #casestudy: https://bit.ly/3R8zlkT
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Scaling customer communications requires investment in #digital transformation, but should your business tackle building a program in-house or work with a third-party partner? Get the pros and cons in our new blog: https://bit.ly/4d3QDZk
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#Postage cost increases mean your cost-to-collect increases when you send Model Validation Notices by mail, too. Here's what you need to know about the rising price of stamps and a cost-effective alternative to paper mail for sending these required notices. Contributed by Seth Peters