We were delighted to speak to Chris Todd from Theatro about how #GenerativeAI is transforming the in-store retail experience 🛍 🔗 Check out the interview here! https://lnkd.in/gNzjCT8A #RetailTechnology #AIinRetail #FutureOfRetail #DigitalTransformation #CustomerExperience #Innovation #AIforBusiness
We’re excited to share insights from our CEO, Chris Todd, who was featured in a recent interview with Lara Dolden of TechNational! During the interview, Chris highlighted how generative AI revolutionizes the in-store retail experience by enabling associates to access critical information on the go, without disrupting customer interactions. This seamless integration builds trust and enhances service quality, setting a new standard in retail. Chris shared how Theatro’s “Crawl, Walk, Run” strategy helps retailers maximize the benefits of GenAI while mitigating risks. Starting with basic applications, expanding to broader processes, and eventually embedding GenAI across operations, our approach ensures that technology enhances, rather than replaces, the unique value your team brings to every customer interaction. At Theatro, we believe in a people-first approach to technology. By putting your team at the center of your GenAI strategy, you can unlock new efficiency, service, and success levels. https://lnkd.in/gNzjCT8A #AI #RetailInnovation #CustomerExperience #GenAI #Theatro #Leadership #FutureOfRetail