Excellent communication is a skill you can practice and improve, just like any skill (golf, tennis, art). More healthcare communication tips from industry experts on our podcast. https://lnkd.in/gWqTGT92
NEW Video Performance Ap. Master Communication Coach. Expert in Virtual Patient Education. Tech Start-up Growth & B2B Development Strategies. Podcast Host 'Take 1:Patient'. Twin Mom. Author 'Adventures of Jade and Sky'.
After recording patients for over ten years, we've learned a lot about the fear that can accompany patient care. Building trust and connection with patients is crucial in healthcare settings. When patients feel threatened or uneasy, it triggers their natural fight, flight, or freeze responses. This might manifest as showing resistance (fight), delaying decisions (flight), or withdrawing entirely (freeze). Imagine a patient reacting by saying, "I don't like what you're suggesting," opting to consult their spouse before making any decisions, or simply not responding. These reactions create barriers to effective communication and collaboration. To overcome these, healthcare professionals must foster an environment of safety and trust. It's about engaging patients to make them feel valued rather than manipulated, ensuring they are open to discussing their treatment plans and making informed decisions. Building this connection enhances the patient experience and leads to better health outcomes. Learn more communication study : https://lnkd.in/gZGBRzih #MedicalMemory #PerformanceVideoAI #SalesCoaching #CommunicationSkills #AIIntegration #TrainingOptimization #VideoCoaching #TrainingWithTech #TrainerTips #ResidentProgram #VideoAI #ImproveCommunication #StrategicInsights #UnlockSuccess #ProviderScores #ConversationalAnalysis #PerformanceVideoAI #CommunicationSkills #TrainingOptimization #VideoCoaching #TrainerTips #VideoAI #ElevateSales #ImproveCommunication #ConversationalAnalysis #SalesCoaching