As a trusted digital transformation partner to iconic brands worldwide, we provide new keys for their business, their workforce, and the customers they serve. Visit our website https://bit.ly/3TiIVmw to know how we unlock new possibilities, transformative outcomes, and enduring relationships. Unlocking Digital Performance. Delivering Measurable Results.
Sutherland
IT Services and IT Consulting
Pittsford (Rochester), NY 822,104 followers
We are a leading global business and digital transformation partner. We work with iconic brands worldwide.
About us
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. At Sutherland, we are a leading global business and digital transformation partner. Our services span a diversified range of categories, from Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We work with iconic brands worldwide, and we bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences and pioneer new solutions, all provided through a seamless “as a service” model. Inside Sutherland, our commitment goes beyond technology. We are a talented team of 38,000+ people working in more than 60 global delivery centers. Each and every one of us is passionate about technology and committed to results. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas to fit their unique DNA. We bring together human expertise and artificial intelligence. In short, we do digital chemistry. It unlocks new possibilities, great client partnerships, and transformative outcomes. Sutherland Unlocking digital performance. Delivering measurable results. Know more: www.sutherlandglobal.com
- Website
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https://www.sutherlandglobal.com/
External link for Sutherland
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Pittsford (Rochester), NY
- Type
- Privately Held
- Founded
- 1986
- Specialties
- IT Services, Technology, Healthcare, Banking and Financial Services, Insurance, Travel & Entertainment, Telecom, software as a service, Google Cloud, Process Consulting, Design Thinking, Experience Labs, Digital Transformation, Customer Experience, Conversational AI, Data & Analytics, and Retail and CPG
Locations
Employees at Sutherland
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Walter Montalvo
Senior Software Engineer and Architect
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Dudley Larus
Building a better world by unleashing the power of great customer experiences (CX)
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Fabio de Sant'Anna
Management Consulting | Technology Practice Head | Banking & Insurance | AI | Machine Learning | Intelligent Automation | Digital Transformation
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Brad Burgess
AVP Healthcare | Digital Transformation | Healthcare IT | Payer | Payvider | BPaaS | Automation | RPA | AI | CX | PX | Analytics | Data | Advisory
Updates
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In this insightful interview with Authority Magazine https://bit.ly/3WB0jDZ, Sutherland's Chief Digital Officer & CIO, Doug Gilbert explores the future of AI & its transformative potential in today's evolving digital landscape. Unlocking Digital Performance. Delivering Measurable Results. #SutherlandAI #AI
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Naveen Mehta, Head of Europe Business, Sutherland will be a panelist at the CSS Executive Forum in Amsterdam panel discussion "Transforming Support: Elevating Service Offerings and Strategic Partnerships." Join in to discover how customer support organizations can innovate to elevate customer satisfaction and generate new revenue streams. Learn how strategic partnerships with global service providers can unlock new tomorrow’s digital performance for enterprises. Register today for the panel discussion, limited seats available https://bit.ly/3Y68OIS. #CSSForum #Amsterdam #AI
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Central banks are evolving in the digital age, but are they ready for the AI-driven future of monetary policy? https://bit.ly/3BoS2f8 AI has immense potential to transform operations and decision-making, while also bringing risks—bias, compliance, and other challenges. In this article, our CEO, Banwari Agarwal, highlights the importance of strategy, robust data governance, ethical frameworks, and collaboration as pillars to harness the full potential of AI for central banks. #SutherlandBFS #CentralBanking #DigitalTransformation #AI
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We are thrilled to announce that Sutherland has been recognized as a Leader in Everest Group Order-to-Cash (O2C) PEAK Matrix® Assessment 2024. This recognition is a testimony of Sutherland’s efficient O2C process, extensive domain expertise, CX-based platforms, and superior digital chemistry. Discover how we can help streamline your O2C process and experience an end-to-end finance transformation journey: https://bit.ly/3XG5sLa Unlocking Digital Performance. Delivering Measurable Results. #OrdertoCash #DigitalTransformation #SutherlandDBS
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Join us at Customer Contact Week Europe https://bit.ly/3TPnwBA and connect with our experts to learn how we empower CX transformation for some of the most iconic brands worldwide. Discover Sutherland’s comprehensive Digital CX solutions, powered by AI and tailored to suit your company’s unique DNA. #SutherlandCXM #DigitalCX #AI #CCWEurope #SutherlandAtCCW
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Discover how a leading finance cooperative leveraged Sutherland's digital solutions https://bit.ly/3XM4iOr to efficiently scale their business operations and drive sales transformation. #SutherlandCXM #DigitalCX
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Explore how Sutherland leveraged Intelligent Automation to deliver a 50% cost reduction https://bit.ly/3XJXbpG for a leading media and entertainment company. #DigitalEngineeringServices #DigitalCX #SutherlandCXM #SutherlandCME #IntelligentAutomation
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Sutherland had the privilege of participating in the Future of Asset Management North America conference, where our practice leaders-Vikas Verma, Chanchal Kala, and Sharad Elhance-engaged with industry leaders to discuss the evolving dynamics of fund management. With high-impact keynotes, panel discussions, and fireside chats, this event offered a comprehensive view of the innovative models and strategies that are redefining the asset management landscape. Our team showcased Sutherland's AI-powered Investment Diligence and Portfolio Monitoring solutions, demonstrating how we harness AI to deliver real-time, actionable insights that empower smarter, more strategic investment decisions. We're excited to keep pushing the boundaries of innovation in asset management, helping businesses thrive in this competitive market. https://bit.ly/4enOad4 #AssetManagement #AI #FTFOAM
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We are proud to share that in 2023, we achieved a 2.7% reduction in emissions, with our per capita emissions dropping by an impressive 31.85% since 2017-18. This reflects our ongoing commitment to sustainable growth while maintaining control over our absolute carbon emissions. Focusing on our Scope 2 emissions, which arise from electricity usage, we successfully reduced these emissions by 36% compared to 2017-18. This achievement is the result of various energy-saving initiatives implemented across our service delivery locations, such as: - Transitioning to LED lighting - Maintaining optimal floor temperatures - Choosing LEED Certified buildings (Currently, 8 of our buildings are LEED certified) Additionally, our commitment to environmental excellence is reinforced by the ISO 14001 certification, implemented across 22 of our facilities. We aim to add 8 more locations under this certification this year, ensuring that over half of our facilities are certified and covering 68% of our employees. We are dedicated to achieving carbon net zero by 2040 in alignment with the Science Based Targets Initiative (SBTi), and we eagerly anticipate the opportunities and progress that lie ahead. We're honored to be part of #TheClimatePledge, a community that's driving real and measurable change. Don't just take our word for it: read about all the progress being made here - https://bit.ly/3zsvpWJ Anju Talwar | Dan Lang | Christiane Laframboise | Idania Quintanilla, PMP, ECBA | Abhishek Agarwal | Arun Kumar Arumugam | Krishnan J Iyer CFE, PCI | Daniel Anil Kumar | C Abel G Ravi #Sustainability #CarbonNeutral #ISO14001 #LEED #ClimateAction #NetZero2040 #CorporateCitizens