We are delighted to share that we’ve agreed to be acquired by Persistent, a global Digital Engineering and Enterprise Modernization leader. We are excited to join the 23,800+ Persistent team members located across 20 countries to expand their capabilities in enterprise communications. Together, we look forward to adding even more value to our clients as we leverage Persistent’s industry-leading AI and automation expertise to enhance efficiencies across their Unified Communications and Contact Center systems. Read more in this recent press release: https://lnkd.in/daPrWzZu #Expansion #Communication #ContactCenter
Today marks a significant milestone as we expand our presence in the Contact Center (CC) and Unified Communications (UC) markets with the announcement of our intent to acquire Starfish Associates. Their innovative Enterprise Communications automation platform caters to the world’s largest enterprises including many Fortune 500 companies. This strategic acquisition builds on Persistent’s existing engineering capabilities in the CC and UC space, expanding on our strong AI-driven business transformation capabilities and expertise which drives operational excellence. Combined with Persistent’s AI-powered automation capabilities, this will enable significant optimizations, enhanced workflow efficiencies, and agile responses to dynamic business environments. We want to extend a warm welcome to our new colleagues around the world! It’s an exciting time to be at Persistent. Read our press release to learn how this acquisition will enhance our CC and UC offerings, enabling us to drive large-scale transformation for our global clients: https://lnkd.in/daPrWzZu Anand Deshpande, Sandeep Kalra, Kuljesh Puri, Ayon Banerjee, Praveen Bhadada, Neil Fox, Saurabh Dwivedi, Rob Hankin, David Raanan, Phil Fersht. #EnterpriseCommunications #AIPowered #Automation #FutureReady