Sinch

We’re thrilled to have been recognized as a Leader for the second year in a row in the 2024 Gartner® Magic Quadrant™ for CPaaS (Communications Platforms as a Service)! 🎉   Download a copy of the full report to get an overview of today’s CPaaS market and discover why we were recognized for our Completeness of Vision and Ability to Execute. Click the link below to learn more about our recognition: ⬇️    https://lnkd.in/d_8EHbvZ #Gartner #GartnerMagicQuadrant2024 #CPaaS #GartnerMagicQuadrant 

We are more than excited to share this news! ✨ Sinch Introduces Sinch AI: Revolutionizing Customer Engagement with Intentional Intelligence  

Want to improve customer engagement? Here’s how RCS Business Messaging (RBM) can help. 👀👇 Got more questions about RCS? Ask our expert Lodema Steinbach in the comments! #RCS #RCSbusiness #CPaaSsupport

Chances are your communication strategy could be working harder. Take our test to find out what you could do better! ➡️ Answer a few quick questions about your communication channels ➡️ See how your channel mix compares to best practices in your industry ➡️ Get your personalized report with tips to step up your game and build a strategy that deepens your customer relationships! https://okt.to/yUXSw6 #marketingresearch #userresearch #consumerresearch #customercentric #customercentricity

¿Quieres conocer todos los beneficios que el RCS puede ofrecer a tu empresa? 💡 En este webinar te compartimos los beneficios y ventajas principales de utilizar la mensajería RCS en tu estrategia empresarial. Desde interactuar con tus clientes en tiempo real con imágenes y videos de alta resolución hasta contar con remitentes verificados que te permiten darle a tus clientes la seguridad de que están conversando con tu marca y llevar su experiencia a otro nivel. Además, te presentamos casos reales de empresas que actualmente la están utilizando con gran éxito. 🚀 No te pierdas el webinar completo aquí👇 https://okt.to/GJdm3Y

Transparency is non-negotiable if you're looking to build AI tools your customers can trust. It starts by letting users know that they're interacting with an AI bot and setting the right expectations by clearly informing them about what the bot can and can't do. Get more insights on responsible AI from industry leaders: https://okt.to/xv0iSk #AI #ResponsibleAI #IndustryInsights

Everyone's talking and speculating about RCS (Rich Communication Services). Wondering what the hype is all about? ✅ Instant brand recognition and customer trust ✅ Rich, app-like experience in the user’s native inbox ✅ Better engagement metrics And the list goes on. Watch the video below where Lodema Steinbach, VP of Product & Carrier Partnerships at Sinch, explains why RCS is a game-changer. #CPaaSSupport #RCS #RCSbusiness #richmessaging

It's quiz time! Don't cheat 😉 — 𝗮𝗻𝘀𝘄𝗲𝗿 𝘁𝗵𝗲 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻 𝗯𝗲𝗳𝗼𝗿𝗲 𝘆𝗼𝘂 𝗿𝗲𝗮𝗱 𝗼𝗻! ⬇️ ⬇️ ⬇️ How well do you know your customers? We interviewed over 500 consumers in the U.S. to uncover the true building blocks of lasting customer connections and effective communication. And when it comes to AI chatbots, here's what we found... 🥁🥁🥁 ➡️ 80% of customers have a positive or open attitude toward chatbots. (But remember: Sometimes, people want to talk to people, so give them an easy way to connect with a person!) 🔗 Dive deeper into the findings of our research for more insights into how to build customer connections that last: https://lnkd.in/dbeuUpDJ #marketingresearch #userresearch #consumerresearch #customercentric #customercentricity

At Sinch, we’re all about helping our customers win, and we’re genuinely excited about their successes. 🤩 In this video, Joachim Jonkers talks about our partnership with Dutch medical technology company Moet ik naar de dokter? (MINDD) and how they launched an AI voice chatbot to triage patients in collaboration with implementation experts at Campfire AI. Read the full story: https://okt.to/PJBRht #AI #VoiceAI #Chatbot

Time to supercharge your voice systems! 🌟 Sinch’s Super Network spans the globe – from Paris, France to Paris, Texas. We are committed to providing exceptional local telecom services in rural communities, which is why RLECs rely on us. Connect with our RLEC experts this fall to discover next-gen technologies like Sinch Cloud Switching and future-proof your voice solutions. Don’t miss out!