"Veho and Flexport have teamed up to expand next-day and two-day delivery services across the U.S., helping businesses improve their end-to-end shipping and shopping experiences," reports SupplyChain247. "Veho’s technology-driven platform will now be integrated into Flexport’s supply chain system, expanding access to faster and more reliable delivery options for businesses of all sizes." Check out their article for more details about this exciting new partnership! #shipping #ecommerce #delivery #shopping
Veho
Consumer Services
New York City, NY 13,886 followers
Reinventing delivery and returns for the e-commerce era.
About us
Veho is reinventing delivery and returns for the e-commerce era by combining modern technology and innovative logistics with a customer-centric focus. Veho powers fast, transparent and personalized next-day delivery and returns for e-commerce companies so they can increase customer satisfaction and drive customer lifetime value. Veho’s premium delivery experience is built on live customer communication, in-market warehouse locations and a dynamic marketplace to seamlessly match demand for deliveries with last-mile crowdsourced driver-partners. Veho provides e-commerce brands with an end-to-end, customer-centric solution that makes delivery their competitive edge. We’re a team of builders, creatives, adventurers, and go-getters on a mission to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. Come join us!
- Website
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http://shipveho.com/
External link for Veho
- Industry
- Consumer Services
- Company size
- 501-1,000 employees
- Headquarters
- New York City, NY
- Type
- Privately Held
- Founded
- 2016
- Specialties
- Next-day Delivery
Locations
Employees at Veho
Updates
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Flexport customers now have access to two-day parcel shipping enabled by Veho's technology and delivery network, reports Max Garland in Supply Chain Dive. This will enable more small and medium-sized businesses to experience the significant increases in repurchase rate and customer lifetime value that Veho's technology-driven, customer-centric platform makes possible. “One of the places that Veho stands out is in highly urban, very dense environments, where some of the more traditional carriers might have higher cost levels,” Flexport's Alex Berry told Garland. And the partnership comes at a great time for both, as Veho continues to expand in the Midwest, with recently opened markets in Columbus, Ohio and Detroit, Michigan, noted Veho's Chief Commercial Officer, Deborah Surrette. #shipping #delivery #lastmile #ecommerce
Flexport adds Veho as last-mile delivery option
supplychaindive.com
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This peak season, customer expectations are higher than ever. According to Veho's recent poll of 1000 consumers, 90% of shoppers say they will repurchase from a brand based on a positive delivery experience. Additionally, over 97% of customers consider On-Time Delivery critical. Shippers: Are you ready to offer your customers industry-leading OTD and exceptional customer experience? Veho is here to help you win peak season. Connect with us → https://lnkd.in/gSnJHu2W
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Our engineering team's top priority is building systems that are efficient, reliable, and scalable— systems that help us handle extraordinary volume for shippers during peak. In this latest article, 'Building Scalable Systems that Drive Peak Success,' VP of Engineering Azeem Ahmed dives into how Veho prepares for the busiest times of the year to ensure we achieve >99% On-Time Delivery (OTD). Azeem shares how the team prepared for last year's Black Friday and Cyber Monday-- and how they successfully managed three times our normal package volume without a hitch. Read the full article to learn how Veho's engineering drives Peak Season success: https://lnkd.in/egDXKEjp
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Veho reposted this
We’re thrilled to announce our partnership with Veho, a technology leader in shipping, delivery, and returns. By integrating Veho’s technology and services into Flexport’s fulfillment network, we’re expanding nationwide next-day and two-day parcel delivery capabilities for businesses of all sizes. The partnership brings seamless, tech-enabled experiences for both merchants and consumers, offering merchants a single pane of glass to manage their supply chain and detailed tracking movements for last-mile deliveries to consumers. “We’re excited to provide merchants of all sizes flexible, trustworthy, and affordable solutions to delight their end-customers,” said Alex Berry, Flexport’s VP of Omnichannel and Fulfillment. Together, we’re empowering merchants to sell in more places by reducing complexity and enabling them to provide a consistent, exceptional experience everywhere they want to sell their goods. 🌍 Read more here 👉 https://lnkd.in/gYMzJtXH
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Veho and Flexport have partnered to bring two day delivery to Flexport's customers. This will enable more small and medium-sized businesses to experience the significant increases in repurchase rate and customer lifetime value that Veho's technology-driven, customer-centric platform makes possible. Learn more about today's news at bit.ly/flexport-veho #shipping #smallbusiness #ecommerce #logistics
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At Veho, we are building the future of shipping and partnering directly with brands to bring it to life. We obsess over every package and every customer. And we've proved that our focus on exceptional customer experience results in significant improvements to CSAT, NPS, and LTV (up to 40% higher) for shippers. Read more from our CEO Itamar Zur on how Veho is creating the most tech-forward and customer-centric shipping platform in the world.
Seven years ago, I cold-emailed the CEOs of FedEx and UPS with a proposal: “Give me six months. I will help you build the future of shipping.” UPS never replied. An executive from FedEx did get back to me, saying they could build the tech themselves. They never did build that tech. Instead of waiting for legacy players to change their ways, at Veho we decided to build the future of shipping ourselves and partner directly with brands to bring it to life. We set out to build the most tech-forward and customer-centric shipping platform in the world. We designed our culture from the very beginning around the customer and made ‘Obsess Over Experience’ one of our six core values. We decided to obsess (and still do!) over every package and every customer. We don’t always get it right, but we ALWAYS look for feedback and try to get it right the second time around! We launched innovative products like our Consumer Mobile App - where customers can leave direct instructions for the driver and track their order - and the Perfect Placement Photo feature, which drives a >77% reduction in delivery issues. And we proved that our focus on driving a superior customer experience results in significant improvements to CSAT, NPS, and LTV (up to 40% higher!) for our brand partners. That’s a big part of the reason we have grown retail and apparel volume by 300% this year while national carriers continue to struggle… At Veho, we believe that the shipping industry must innovate for the e-commerce era. Just don’t bank on giants like UPS and FedEx to do it.
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At Veho, we "Obsess Over Experience." We strive to go above and beyond for our customers at every interaction. And with millions of 5-star reviews ⭐⭐⭐⭐⭐, customers are obsessed with their Veho delivery experience, too. Learn more about how we're revolutionizing the shipping experience by putting the customer in the center. --> shipveho.com/brands
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Have you heard? Veho is expanding in the Midwest! 🚀 With the remarkable growth we’ve seen in our retail and apparel business—boasting > 300% revenue increase since early 2024— we're delighted to expand our reach across Ohio and Michigan! Launching in Columbus and Detroit will enable us to deliver our top-notch customer experience to an additional 5.3 million customers. We're ready to bring our industry-leading delivery and returns experience to even more people in the Midwest! Read more on Supply Chain Dive: https://lnkd.in/gm4PTSW8
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A Deeper Look: Cross-Border Logistics-- A Strategic Outlook for Shippers Cross-border e-commerce is growing by > 25% annually. That's why this week we sat down with VP of Sales Greg Plumb to discuss this ever-changing landscape. In his article, Greg discusses how global trade shifts are reshaping logistics, bringing both challenges and opportunities for brands. Shipper success, he says, depends on the ability to innovate, adapt, and deliver exceptional service– even amidst the evolving landscape. Learn more about how to keep up with evolving cross-border logistics on our blog: https://lnkd.in/gEJtuSEQ
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