Shippo

Shippo

Software Development

San Francisco, California 27,349 followers

We help eCommerce merchants grow by empowering them with the #1 shipping solution tool needed to save time and money.

About us

Shippo lowers the barriers to shipping for businesses around the world. As free and fast shipping becomes the norm, better access to shipping is a competitive advantage for businesses. Through Shippo, ecommerce businesses, marketplaces, and platforms are able to connect to multiple shipping carriers around the world from one API and dashboard. Businesses can get shipping rates, print labels, automate international documents, track shipments, and facilitate returns. Internally, we think of Shippo as the building blocks of shipping. Everyday we solve core operational problems for our users and businesses. We work hard to provide value and deliver quality results. We understand that our success is directly tied to the success of our customers. Shippo is made up of a diverse set of individuals from around the world and across a variety backgrounds. Specifically, we look for culture and skill add from each person. We believe in self-directed growth, putting away our egos and rolling up our sleeves to get important work done everyday. If that sounds like you, join our team and help build the foundation of something great. https://goshippo.com/jobs/ Founded in 2013, we are a proud team of 200+ based out of San Francisco and Austin. Shippo’s investors include Union Square Ventures, Uncork Capital, VersionOne Ventures, FundersClub and others. Learn more about Shippo: https://goshippo.com/

Industry
Software Development
Company size
201-500 employees
Headquarters
San Francisco, California
Type
Privately Held
Founded
2013
Specialties
Multi-carrier shipping, Shipping Labels, Shipment Tracking, Shipping API & Dashboard, Global Shipping, and Shipping Software

Locations

Employees at Shippo

Updates

  • View organization page for Shippo, graphic

    27,349 followers

    At 26 days, this year’s holiday shopping season is the shortest one on record since 2019! Learn what to expect ⬇️

    View profile for Laura Behrens Wu, graphic

    Founder & CEO at Shippo

    What’s in store for the 2024 holiday shopping season? Based on what I’ve been seeing, here are a few takeaways: ⬇️ 1. This year’s holiday shopping season is the shortest one on record since 2019. At 26 days (if you count from Black Friday to Christmas Eve), it’s 16% shorter than it was last year. Efficiency across every part of your organization will be paramount to success—from standing out in crowded inboxes and ads to inventory management and fulfillment. 📦 2. The pressure for same-day delivery is on. The shorter-than-normal season gives consumers less time to shop and fuels the need for faster delivery. If you haven’t already, take a look at your carrier mix to see where you might be able to optimize to meet these demands. Some carriers offer 7 day/wk service at no additional cost (not just delivery, but pickup and sort as well), resulting in significant transit time savings. 📱3. Mobile will make up the majority of holiday e-commerce sales at 54% (source: Practical Ecommerce). It’s a good time to ensure your mobile shopping experience is as frictionless as possible. Also, don’t forget the importance of order tracking. Offering real-time updates on the status of your customers’ purchases is even more important when customers are shopping on smaller screens and can foster a sense of trust and confidence, ultimately leading to greater customer satisfaction.

  • View organization page for Shippo, graphic

    27,349 followers

    “Think of returns not as the end of the transaction but the start of the next one.” 🔥

    View profile for Laura Behrens Wu, graphic

    Founder & CEO at Shippo

    Last week, I shared the importance of brands optimizing their returns process, especially as returns surge after peak holiday shopping events. This week, I’d like to double click on that with some key insights from Shippo’s data to underscore why this matters for your business growth. 1️⃣ Data point 1: Our data shows the biggest days for returns during the 2023 holiday season were—no surprise—November 28 (the day after Cyber Monday) and December 26 (the day after Christmas). 💡 Insight: Post-Cyber Monday returns are a prime opportunity for brands to act fast. Efficient return cycles are no longer just a cost-saving measure—they’re a competitive advantage. By quickly turning around returned items, you avoid dead stock, enhance inventory agility, and unlock opportunities to re-engage customers with tailored offers. This can turn a return into your next sale. 2️⃣ Data point 2: Even with a peak returns day in November, the month following Christmas still saw a 12% increase in returns compared to the month prior. By February, returns normalized, but the window for turning those returns into loyal, repeat customers had closed. 💡 Insight: The returns process is no longer just an operational hurdle; it’s part of the customer experience. Brands that invest in a seamless, fast, and customer-friendly returns process now are the ones that will win the loyalty of the post-holiday shopper. Think of returns not as the end of the transaction but the start of the next one. The businesses that succeed in 2025 will be those that treat post-holiday returns as a pivotal touchpoint to build deeper customer relationships. As we head into this holiday season, remember: optimizing your returns process is more than just good logistics—it’s a strategic growth lever. Use it to start 2025 strong.

  • View organization page for Shippo, graphic

    27,349 followers

    In the world of e-commerce and logistics, silence can be golden. As Marc Bridge, Founder & CEO of At Present, puts it: “The less I hear the words ‘Shippo’ and ‘Onport’ in our weekly status meetings, the better you guys are doing and the integration is working. Shippo has continued to work seamlessly…and that is the best possible sign of its reliability as a shipping software.” In e-commerce, growth and operational excellence go hand-in-hand. That’s why reliable shipping software is key to scaling efficiently. By integrating Onport's next-gen marketplace and dropshipping platform powered by the Shippo API, At Present can efficiently manage complex operations, from product data to global shipping, ensuring an ideal experience for both customers and vendors. Check out the latest case study featuring Marc’s story—and learn how reliable shipping can help you keep your focus where it belongs. 🚀 https://lnkd.in/dsgP5y2g

    An Innovative Ecommerce Approach to Jewelry: The Story of At Present

    An Innovative Ecommerce Approach to Jewelry: The Story of At Present

    onport.com

  • Shippo reposted this

    View profile for Laura Behrens Wu, graphic

    Founder & CEO at Shippo

    Sales over Labor Day weekend gave us a sneak peek into what’s coming this holiday season for retail and e-commerce. Hint: It’s not just about the discounts anymore—consumer behavior and logistics are shifting, and brands need to pay attention. Here are three early reactions… 1️⃣ Early shopping momentum: Labor Day sales kicked off earlier than usual, with shoppers eager to score deals ahead of time. This suggests the holiday shopping rush could also begin sooner, pulling demand forward. In our own data, we saw a 34% increase in the number of orders received per Shippo customer this Labor Day weekend vs. 2023, and 14% more orders received per Shippo customer this Labor Day weekend vs. Memorial Day 2024 weekend. Consumers are continuing to shop! While inventory levels may already be locked in and arriving, the critical piece is where that inventory is staged. Perfecting where inventory sits ensures products are positioned closer to customers. And given perennial labor shortages, starting these preparations early will be key. 2️⃣ Logistics under pressure: The rise in BOPIS (Buy Online, Pick Up In-Store) and same-day delivery over Labor Day signals a challenging season for last-mile delivery. With last-mile networks likely to be pushed to their limits, brands—especially small and mid-sized businesses—should focus on building redundancies into their fulfillment plans. This means having backup delivery partners and flexible options to ensure smooth operations, even when the logistics landscape becomes chaotic. 3️⃣ Returns—they're coming: As e-commerce sales increase, so do returns. Holiday season returns will surge right after peak shopping days, putting immense pressure on reverse logistics. Streamlining return processes could make or break customer satisfaction—and therefore customer retention—going into 2025. The takeaway? Start earlier, bake in redundancies, and optimize your returns process. How’s your team gearing up for the holidays?

  • View organization page for Shippo, graphic

    27,349 followers

    E-commerce is in for a busy peak season, with US holiday e-commerce sales predicted to break records, reaching $272 billion—a 9.5% increase from 2023.(source: eMarketer) Join us on September 5th at 11AM PT | 2PM ET for a webinar hosted by product experts to learn how to streamline your shipping for peak season and stay ahead of the competition. You'll learn how to: 🚀 Expedite your shipping with automations, bulk order management features, and carrier pickups 💚 Elevate your customer experience with seamless tracking & returns 💌 Drive repeat business with customized branding of tracking emails Sign up today to save your spot! https://lnkd.in/g5ySRwvA

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  • View organization page for Shippo, graphic

    27,349 followers

    We're thrilled to share the latest ways you can elevate your shipping experience and increase profitability. Our brand new API Portal and tracking improvements make your API integration more seamless than ever. Plus, enjoy even more shipping options with new discounted FedEx rates—up to 35% in savings! To learn how to boost your efficiency, reduce expenses, and ensure a seamless experience for your customers, check out our latest product roundup blog. https://lnkd.in/gN6Ug-qX

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  • View organization page for Shippo, graphic

    27,349 followers

    Ready or not: Peak season is coming. How are you feeling about it? Check out Laura's POV below 👇

    View profile for Neil Saunders, graphic
    Neil Saunders Neil Saunders is an Influencer

    Managing Director and Retail Analyst at GlobalData Retail

    We’re now well into retail earnings season. This week we will hear from Lowe’s, Macy’s, Target, TJX, and others. More will follow in the coming weeks. The question on many minds is whether the US is headed for a recession. And given the amount of red on the board from the results we’ve had so far, it’s possible to reach a negative conclusion on this front. However, it is important to distinguish between poor numbers that are the result of weakening consumer spending and poor results that are the result of operational missteps. The dire results from Allbirds, Michael Kors, and Under Armour are largely self-inflicted. They are not representative of the wider state of the consumer economy. What the results actually show is not so much a looming recession but a polarization. There are overall gains in spending, even if modest, but these are being concentrated among a smaller group of retailers. This creates a ‘famine and feast’ type picture which complicates views on the economy. As I told Barron's: “There are always winners and losers in retail, but the current environment is polarizing it even more. It’s making the winners look better, because relatively, the losers are slowing down even more and their sales numbers are looking very shabby.” Link to the full article in the comments. #retail #retailnews #economy #consumer #retailsales #earnings

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  • Shippo reposted this

    View organization page for Shippo, graphic

    27,349 followers

    Tired of the carrier compliance grind? Michael Fonseca isn't. Let us handle the complexities of maintaining carrier compliance. Focus on scaling your business instead. 📈 We love all carriers and our team takes pride in helping brands enjoy their rates without the dev maintenance. Join thousands of e-commerce businesses already winning with our shipping API. 🏆 Want to learn more? Comment “API” for more information.

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