Sequoia Capital

While other platforms saw city centers as the natural starting points to build and scale a delivery business, DoorDash founder Tony Xu saw things differently. Hear how defying conventional wisdom helped create a global category leader on an all new Crucible Moments.

There are three categories for product market fit for startups: 1. Hair on Fire: Urgent, high-priority problems that customers are desperate to solve. Fast adoption due to immediate pain. 2. It Is What It Is: Routine issues customers accept but would improve if possible. Slower adoption but potential for optimization. 3. Futuristic: Forward-thinking solutions that aren’t urgent now but could be groundbreaking. Higher risk but positions as an innovator. Is Customer Success a Hair on Fire or Futuristic? Our early design partners as we’re building Agency AI are definitely falling under “Hair on Fire” bucket. They need to be CS teams that have a sense of urgency. But … I’m also talking to a bunch of companies who are not urgent to move here. I hear a lot of budget, timing, security, data privacy, shadow AI, internal projects, etc. If it’s clearly better to retain customers than to acquire new ones, why are not spending more of our time and money on this? Vs. continuing to spend on Sales and Marketing? More more more. Every time, you lose a customer, there goes market trust, reputation, wasted acquisition efforts, LTV, etc. This is crazy urgent. There’s probably nothing *more* urgent inside of the company than retention. How do you personally see this problem? Hat tip to Sequoia Capital’s PMF framework: https://lnkd.in/eZpzgeVw

It's a big day for us at Productboard — I’m thrilled to introduce Productboard Pulse! With Pulse, we’re setting a new standard for Product Excellence by turning customer feedback into a superpower. It synthesizes insights from every source, distills them into actionable trends, and aligns them with your business objectives. Imagine starting your week with a 30,000 ft view of what your customers are saying, identifying key opportunities, and creating reports with just a few clicks! With Pulse, you can: • Uncover hidden patterns and emerging trends. • Prioritize features with confidence and clarity. • Align your product strategy with real-world customer needs. • Drive impactful product decisions that fuel growth. Check out our video to see what’s new with Productboard Pulse and learn more here ➡️ https://lnkd.in/gRNPUcS9

LLMs are trained on internet-scale data. But to make AI work for work, models need to be grounded in your enterprise data -- a much harder problem than meets the eye! How do you connect to all your data sources and ingest them frequently enough while managing compute/storage costs? How do you make sure that you only show users results from documents they have access to? How do you rank results without internet-scale click and link data? How do you process the content of documents that are often hidden in PDFs and presentations? These are tricky problems, and it's why enterprise search didn't work for nearly a decade, until Glean came along. Turns out it's the exact same set of challenges needed to give LLMs the right context to work their magic on your enterprise content. Glean spent 5 years building the ingestion, search, and ranking infra needed to solve this problem well. This has given them the right to run the "Work AI" race and delight users at work. CEO Arvind Jain shares more on the latest episode of Training Data. Listen here, or wherever you get your podcasts: YouTube: https://seq.vc/ytd Apple: https://seq.vc/pit Spotify: https://seq.vc/jnz 

Suburbs over cities, prioritizing the merchant experience: DoorDash took an unconventional path to category leadership. Hear Tony Xu, Keith Yandell, Miki Kuusi and Alfred Lin share the full journey on Crucible Moments. https://seq.vc/geg

Congratulations to Bridge on their acquisition by Stripe! Working with Zach Abrams, Sean Yu, and the entire Bridge team has been an absolute dream. Shaun Maguire and I, along with the whole Sequoia Capital team, are so excited to continue supporting them as part of Stripe. Thanks to stablecoins, consumers and businesses around the world will have significantly faster, cheaper, and more comprehensive experiences with financial services. Sequoia has a long history of portfolio companies changing the world with their acquiring partners - PayPal, Instagram, YouTube just to name a few. Together, Bridge and Stripe will lead the way in transforming the financial services industry with stablecoins. This is just the beginning. Congratulations, team!

In just 4 years, Wiz has gone from idea to blowing past $350M in annual revenue. If you want to know what it feels like to hit PMF, Wiz is now the canonical example. Read about their rapid ascent, and what makes Assaf Rappaport and the team tick 👇 https://seq.vc/66c1b8

It has been amazing to be part of the Wiz journey over the last 4 years. Kudos to Assaf Rappaport, Yinon C., Roy Reznik, Ami Luttwak and the other Wizards for the incredible ride. You know that you have product-market fit when customers are “ripping the product out of your hands.” After becoming the fastest software company ever to reach $100M in ARR, customers have continued ripping the product out of their hands as they redefine cloud security. The inside story of Wiz: https://lnkd.in/gTHRAfyV #CISO #CyberSecurity

The UiPath story is a case study in how speed can be a double edged sword: After a decade seeking product-market fit, a pivot brought sudden, breakneck acceleration. On the latest Crucible Moments ft. Daniel Dines, Andra Ciorici-Chelmus, Brandon Deer, and Luciana Lixandru, learn how adopting a rapid expansion strategy led UiPath to unprecedented growth and talent acquisition, making waves across continents.