Rivia Health

Rivia Health

Hospitals and Health Care

Phoenix, AZ 9,924 followers

Payment Engagement Technology — Collect copays and patient accounts receivable with automated digital technology

About us

Rivia Health brings easeful efficiency to healthcare patient payments. We work with healthcare provider organizations to complement their revenue cycle operations and get them paid more while doing less. Rivia Health alleviates staff overwhelm by reducing manual tasks related to outstanding patient responsibility. Our communication and payment platform integrates with the practice management or RCM system to automate billing workflows like appointment and billing reminders, copay or pre-service payments, and payment plan setup. In addition to saving staff time, Rivia Health also improves financial results by communicating more dynamically to patients about balances across text and email and by making it easier for patients to pay across multiple payment methods with a 3-step, no login required process. Our existing customers have described our results as "Outstanding!" with a 90% reduction in outstanding accounts receivable and 75% of payments are made by day 2, before a paper statement would even arrive.

Website
http://riviahealth.com/
Industry
Hospitals and Health Care
Company size
11-50 employees
Headquarters
Phoenix, AZ
Type
Privately Held
Founded
2018
Specialties
Patient Experience, Healthcare Administration, Automation, Patient Responsibility, Digital Healthcare, Mobile Technology, Healthcare Financial Management, Patient Journey, Practice Management, and Patient Engagement

Products

Locations

Employees at Rivia Health

Updates

  • View organization page for Rivia Health, graphic

    9,924 followers

    #TestimonialThursday: A client shares their success with Rivia Health. Our solution revitalized their aging A/R and eased the workload for their in-house billing team. By automating payment reminders via text and email, we created a patient-friendly approach to handling open balances. The result? Patients can pay at their convenience, eliminating the need for phone calls and manual follow-ups. It's improved the experience for both staff and patients. Looking to bring similar improvements to your organization? Let's discuss how we can tailor our solution to your needs. We're committed to creating a smoother payment experience that benefits your organization and patients. Visit www.riviahealth.com to start the conversation. Let's work together towards a stronger financial future for your organization. #HealthcareFinance #PatientPayments #PracticeImprovement #RiviaHealth

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  • View organization page for Rivia Health, graphic

    9,924 followers

    Creating fair and effective patient payment plans: Where do you start? Are you tasked with creating a patient payment plan structure for your organization? It's a balancing act that aligns patient needs with organizational sustainability. To help you get started, we've compiled a set of essential questions to consider when developing payment plan guidelines. These questions prompt you to think about: • Thresholds and payment structures • Organizational goals and capabilities • Patient financial considerations By addressing these key points, you can create payment plans that work for both patients and your organization. After considering your answers for your practice, Rivia Health can easily help you implement these guidelines, creating a seamless payment experience for your organization and your patients. Head over to www.riviahealth.com to understand how. #HealthcareFinance #PatientExperience #RevenueManagement

  • View organization page for Rivia Health, graphic

    9,924 followers

    In the new era of healthcare consumerism, the patient financial experience is no longer an afterthought – it's a key differentiator. As patients bear more financial responsibility for their care, providers who prioritize this aspect of the patient journey can gain a real competitive edge. Here are three strategies from HealthLeaders to help you seize this opportunity: 1. Treat patients as consumers. Integrate this mindset into your business and finance strategies, considering how pricing impacts patients and focusing on value. 2. Educate and be transparent. Proactively educate patients about their financial responsibilities and equip staff to provide clear guidance. 3. Balance affordability and competitiveness. Strive to mitigate costs for patients while maintaining competitive pricing by understanding your patient population and consistently delivering value. By prioritizing these areas, you can simplify the financial journey for patients, build trust, and foster long-term relationships. In a market where patients have more choice than ever, a superior financial experience could be the key to setting your organization apart. Read the full article here: https://lnkd.in/gPJ_kTRd #PatientFinancialExperience #HealthcareConsumerism #CompetitiveAdvantage #PatientEngagement

    Providers Are Putting New Emphasis on the Patient's Financial Responsibility

    Providers Are Putting New Emphasis on the Patient's Financial Responsibility

    healthleadersmedia.com

  • View organization page for Rivia Health, graphic

    9,924 followers

    Two weeks until Thrive, and we can't wait to show you RiviaConnect in action at Booth #20. Whether you're looking to improve your real-time revenue insights, streamline front desk operations, or enhance patient engagement, our team is here to help. We're happy to do a hands-on demo for you and your team at the show. Reserve a time today to to explore how Rivia Heath can streamline your patient AR management: https://lnkd.in/ez59gqjr

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  • View organization page for Rivia Health, graphic

    9,924 followers

    We are hiring a Head of Sales! Are you interested in diving into a high-growth team making a positive impact on healthcare patient payments? Check out the description below to learn more. #hiring #HeadOfSales

  • View organization page for Rivia Health, graphic

    9,924 followers

    This #TestimonialThursday, we're sharing a highlight from a recent client survey. They found our solution easy to implement, with minimal effort from their team. We provided their patients with convenient payment options, leading to improved patient financial experiences and increased collections. They appreciated the cost-effectiveness of our platform in optimizing their revenue cycle. Ready to simplify your patient payment process and enhance patient satisfaction? Head to www.riviahealth.com to learn more. #PatientCentricRCM #HealthcareAffordability #RiviaHealthResults

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  • View organization page for Rivia Health, graphic

    9,924 followers

    Catering to a diverse patient population requires your organization to be prepared to collect in varied ways, and in today's age, that increasingly includes a larger self-pay population. So, reviewing your self-pay KPIs is crucial for maintaining a healthy revenue cycle for your bottom line. While there are several key metrics, let's take a closer look at one of them: your Self-Pay Collection Rate. Industry benchmarks suggest aiming to collect 20-30% of your total self-pay revenue. A high rate indicates you're effectively managing payments and maximizing earnings. To boost your Self-Pay Collection Rate, consider: ✅ Offering flexible payment plans ✅ Providing clear, easy-to-understand billing ✅ Using technology to simplify the payment process By focusing on this important KPI and the others highlighted below, you can enhance financial performance, increase revenue, and continue delivering top-notch patient care. #HealthcareKPIs #RevenueCycleManagement #PatientEngagement

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  • View organization page for Rivia Health, graphic

    9,924 followers

    Healthcare finance is changing, and it's shaping our industry's future. A recent U.S. Bank report sheds light on key trends: • Smart savings: 38% of finance leaders are cutting costs, with 44% using tech to do it. • AI takes center stage: 57% of executives are betting on AI this year, up from 45% in 2023. It's making waves in catching fraud, streamlining processes, and managing risks. • People power matters: 44% of leaders say finding talent is their biggest worry. In healthcare, it's all about the people. • Growth on the horizon: There's a careful shift towards expansion, with 40% of leaders eyeing new investments. These trends paint a clear picture: tomorrow's healthcare finance blends tech smarts with human know-how. Using these tools to make billing clearer, faster, and more patient-friendly is the real win. As we step into this new era, we need to harness tech's power while keeping the human touch that's vital in healthcare. It's definitely a balancing act. But for those who are ready, it's a golden opportunity to reshape healthcare finance for the better. Read more about this latest report in the comments. #HealthcareFinance #HealthTech #BetterBilling

  • View organization page for Rivia Health, graphic

    9,924 followers

    In three weeks, join us at Thrive to discover how Rivia Health is revolutionizing patient AR management. We're excited to showcase our latest innovation, RiviaConnect, alongside our comprehensive patient financial management solution. Our team looks forward to discussing your unique challenges and demonstrating how we enhance both your financial performance and patient experience. Book time to chat with our team at our booth here: https://lnkd.in/ez59gqjr

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  • View organization page for Rivia Health, graphic

    9,924 followers

    In today's #TestimonialThursday, we're thrilled to highlight a client’s journey with Rivia Health. One of our clients recently shared how our partnership has transformed their revenue cycle experience: They love the detailed monthly reports that provide clarity and peace of mind, showing exactly what's being collected and how long it takes. Our automated patient outreach, timed to maximize payments, has been a game-changer and gives valuable time back to their staff. Looking back, they only wish they had started with Rivia Health sooner. Key wins: • Transparent reporting for informed decision-making • Patient-friendly payment experiences that boost collections • Efficient workflows that empower staff • A collaborative partnership built on trust When healthcare providers have the right tools and insights, they can create a patient payment process that works better for everyone involved. Ready to experience the difference of a patient payment engagement partner who truly cares? Let's start a conversation about how Rivia Health can support your organization's unique goals. Visit www.riviahealth.com to learn more. #HealthcareRevenueCycle #PatientFinancialExperience #ProviderSolutions

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Funding

Rivia Health 8 total rounds

Last Round

Seed

US$ 3.3M

Investors

PHX Ventures
See more info on crunchbase