Rezolve AI

Rezolve AI

Software Development

Dublin, California 3,833 followers

Modern Conversational AI-Powered Employee Service Desk within Microsoft Teams

About us

Rezolve.ai is a GenAI-enabled modern AITSM solution that seamlessly integrates with Microsoft Teams, revolutionizing not only IT but also HR support. This platform streamlines employee assistance through conversational ticketing, conversational automation, and conversational knowledge. This innovative approach elevates your IT and HR support teams to superhero status, with the GenAI SideKick empowering them to deliver unparalleled service in both IT and HR-related queries and tasks.

Industry
Software Development
Company size
51-200 employees
Headquarters
Dublin, California
Type
Privately Held
Founded
2017
Specialties
Artificial Intelligence, Robotic Automation Processing, Virtual People, Service Bots, Machine Learning, IT Customer Service, Enterprise Solutions, Knowledge Management, ITSM, IT Service Automation, Service Desk, HR Helpdesk, Employee Helpdesk, IT Chatbot, HR Chatbot, and MS Teams Service Desk

Products

Locations

Employees at Rezolve AI

Updates

  • View organization page for Rezolve AI, graphic

    3,833 followers

    Unlock the Full Potential of Your IT Service Desk with Our Quick Value Assessment! Join us on August 29th, from 1:00 PM to 2:00 PM EST for an exclusive LinkedIn Live session to dive deep into how our GenAI-powered Quick Value Assessment (QVA) can transform your IT service desk. What is QVA? Our Quick Value Assessment is a GenAI-powered analysis of your service desk data, designed to uncover inefficiencies, identify automation opportunities, and provide actionable insights to enhance your IT service delivery. What QVA Offers: ✅ Comprehensive Analysis of your service desk performance ✅ Automation Opportunities to streamline processes ✅ Actionable Insights to drive immediate improvements ✅ Cost Savings Potential to boost your bottom line ✅ Employee Experience Enhancement for better satisfaction Our Proven Methodology: 1️⃣ Data Collection 2️⃣ GenAI Analysis 3️⃣ Problem Clustering 4️⃣ Friction Point Detection 5️⃣ Automation Identification 6️⃣ ROI Calculation Outcomes You Can Expect: 🔹 Increased service desk efficiency 🔹 Improved employee satisfaction 🔹 Potential cost reductions 🔹 A clear roadmap for optimization 🔹 Enhanced ROI on existing investments 🎁 Special Offer: We're offering a no-cost $25K Value Assessment to the first 15 qualifying customers! Who Should Apply? 1. Enterprises utilizing an IT Service Desk 2. Organizations struggling to demonstrate ROI 3. Companies aiming to elevate service delivery with GenAI 4. IT teams focused on enhancing automation and efficiency Don’t waste resources. Don't leave money on the table. Discover your service desk's health quotient and automation score with QVA. Register now and optimize your IT service desk with GenAI!

    Quick Value Assessment for Your Service Desk with GenAI

    Quick Value Assessment for Your Service Desk with GenAI

    www.linkedin.com

  • View organization page for Rezolve AI, graphic

    3,833 followers

    We are excited for tomorrow as we launch Rezolve.ai’s QVA offering (Quick Value Assessment) via the LinkedIn Live session on August 29th, 1-2 p.m. EST As IT operations leaders enter the budgeting cycle of 2025, many of them feel that there is scope for efficiency improvement within their service desk operations. However, they still lack the precise, actionable insights that will allow them to create value and change. Rezolve.ai’s GenAI-powered QVA can help leaders unlock golden insights that are hidden away in your ticket data. Our GenAI and ML-powered solution can read through your past ticket data and bring you actionable insights – like knowledge gap identification, automation opportunity map, etc. That will allow you to have efficient operations in 2025! As a launch promotional offer, we will provide this at no cost to the first 15 qualifying enterprises – and it will be a paid offering thereafter. Learn more by joining: https://lnkd.in/exD7NNPb #qva #automation #itsm #employeesupport #servicedesk #servicenow

  • View organization page for Rezolve AI, graphic

    3,833 followers

    💰 MSPs, ready to unlock the AI revenue goldmine? 💰   Join us for our upcoming webinar: "MSPs & GenAI: Build a Revenue Generating Practice"   📅 Date: September 19, 2024 🕐 Time: 1:00 PM Eastern, 11:00 AM Pacific   This exclusive event will be hosted by industry leaders Matt Ruck (CEO, XOP.ai) and Manish Sharma (CRO, Rezolve.ai)   What will we cover? Learn how to develop a revenue-generating AI practice for your MSP. In this must-attend session, you'll discover: 1. How to generate revenue with AI 2. Building chatbots for clients trained against their data 3. Deflecting tickets using AI 4. Empowering your engineers to solve problems rapidly with AI chatbots leveraging ConnectWise, IT Glue, and SharePoint data sources 5. Identifying customer service issues early with AI and escalating before satisfaction drops Matt Ruck and Manish Sharma have teamed up to create an innovative offering for MSPs to leverage cost-effective knowledge management and AI chatbots for your clients. 🔗 Register Now to learn more: https://lnkd.in/eZVF32jC

    This content isn’t available here

    Access this content and more in the LinkedIn app

  • View organization page for Rezolve AI, graphic

    3,833 followers

    🚨 Is Your IT Bot Truly Powered by a High-Quality GenAI? 🚨 Many businesses are using competitor products that claim to harness Generative AI—but do they really deliver? 🤔 Here are some questions to consider: 1. Can your bot upload documents in real-time and provide instant answers? 2. Is integration with SharePoint as easy as a click of a button? 3. Does it handle complex, natural conversations or feel scripted? 4. Can it trigger workflows and automation seamlessly? 5. Does it ask insightful follow-up questions and respond with empathy when needed? 6. How effective are its triaging and troubleshooting capabilities? If your answer is 'NO' to some of the above questions, your IT chatbot might be dated! We’d love to discuss your business case in a quick 30-minute discovery call and show you the potential of true GenAI. See how Rezolve.ai can deflect up to 25-35% of support tickets within just six months of implementation! 👉 https://lnkd.in/e-T7MbBq

    Rezolve vs Aisera: Is Your AI Chatbot Delivering on Its Promises?

    Rezolve vs Aisera: Is Your AI Chatbot Delivering on Its Promises?

    rezolve.ai

  • View organization page for Rezolve AI, graphic

    3,833 followers

    Post-GenAI Implementation: The Journey Continues   Implementing GenAI is just the beginning. At Rezolve.ai, we continuously monitor and optimize our systems, tailoring solutions to fit your unique needs. Our multi-LLM system adapts to different use cases, ensuring fast responses for public websites and deeper reasoning for internal IT support.   We're always listening to your feedback—whether it's about explainability, integration, or new capabilities like Conversational AI. Your insights help us refine our product roadmap and stay at the forefront of innovation.   From automating workflows to enhancing communication, we're committed to.   Let's keep the conversation going— learn more with our expert in a demo. https://lnkd.in/dMQ2QH2w #automation #ai #itsm #localgovernment #genai #technology

  • View organization page for Rezolve AI, graphic

    3,833 followers

    Mine golden insights from your IT Service Desk's ticketing data with Rezolve.ai's Quick Value Assessment (QVA) Do ticketing issues and hindered employee support keep occurring within your current ITSM model? Have you explored massive automation possibilities within your existing workflows? Rezolve.ai's QVA will help you uncover all this information. With our GenAI-powered AITSM analysis, we will give you actionable insights to transform your operations. Key benefits of QVA (worth $25,000 at no cost for eligible companies) 1. Deflect 25-35% of your tickets 2. Improve first-call resolution 3. Increase automation with 55-80% user adoption 4. Enhance employee experience 5. Accelerate savings and ROI Don't miss our LinkedIn Live event on August 29th, 1-2 p.m. EST, where we'll explore how QVA can revolutionize your IT service management: https://lnkd.in/exD7NNPb . Learn more: https://lnkd.in/eQvjnPCR Join us and start turning your service desk into a strategic asset.

    Quick Value Assessment (QVA): Leveraging GenAI to Unlock Your IT Service Desk's Full Potential

    Quick Value Assessment (QVA): Leveraging GenAI to Unlock Your IT Service Desk's Full Potential

    rezolve.ai

  • Rezolve AI reposted this

    View organization page for Rezolve AI, graphic

    3,833 followers

    Excited to be moderating a panel featuring top industry leaders at the 2nd Annual Tri-Valley AI Summit on August 21 in Dublin, CA! This year’s theme, "Making AI Serve Us," will guide our discussions. Panelists include Chun Jiang, Chiranjeevi Praveen Ikkurthy, CHCIO, and Brian Spears. Don’t miss out—register now! 

    View organization page for Startup Tri-Valley, graphic

    946 followers

    🚀 Exciting News! Join us at the 2nd Annual Tri-Valley AI Summit in Dublin, CA, on August 21, from 4:00 p.m. to 7:00 p.m. hosted by Patelco Credit Union and presented by Rezolve.ai and City of Dublin, CA! This year’s theme, "Making AI Serve Us," will delve into crucial discussions on privacy, transparency, guardrails, and bias in artificial intelligence. Read the press release here: https://loom.ly/ZOA85Y0 We're thrilled to welcome a diverse group of thought leaders and experts to share their insights. Don’t miss the panel moderated by Saurabh Kumar, CEO of Rezolve AI.ai, featuring: Chun Jiang, CEO and Co-founder of Monterey AI Chiranjeevi Praveen Ikkurthy, CHCIO, Interim IT Administrative Director for Stanford Health Care Brian Spears, Director of Lawrence Livermore National Laboratory AI Incubator Network with innovators, policymakers, and business leaders as we explore how to harness AI responsibly and ethically. This event is a unique opportunity for AI professionals and enthusiasts alike to engage in meaningful conversations and learn from industry pioneers. 📍 Venue: Patelco Credit Union Corporate Headquarters, 3 Park Place, Dublin, CA 🎟️ Tickets: Free, but registration is required. Don't miss out on this opportunity to be part of a community shaping the future of AI! Register now: Use code STVVIP - https://loom.ly/jvZBs9E #AI #ArtificialIntelligence #TriValleyAISummit2024 #TechInnovation #Networking #AIethics #DataPrivacy #DublinCA

    • No alternative text description for this image
  • View organization page for Rezolve AI, graphic

    3,833 followers

    🏙️ Transforming Local Government Services with AI: a 24/7 City Hall Solution 🏙️ At the City of Dublin, Ohio USA, they faced a unique challenge: delivering 24/7 access to city information without extending staff hours. Our solution? Leveraging AI to enhance accessibility and streamline communication. 🔍 The Challenge: The City of Dublin's website was becoming increasingly dense and difficult to navigate, which made it challenging for residents to find the information they needed. This often led to increased communication efforts between our administrative staff and residents. 💡 The Solution: We implemented a GenAI-powered chatbot as a virtual tour guide for the entire City of Dublin website. This tool simplifies navigation by pulling up relevant articles, directing users to the right forms, and providing basic information—all in a user-friendly manner. 🗣️ Enhanced Communication: The chatbot also handles requests that it can't resolve directly by sending tickets for follow-up, ensuring no inquiry goes unanswered. Plus, our live chat feature allows residents to communicate with us in real-time, just like with major companies. 🌍 Multilingual Support: With eight different languages spoken in Dublin, our AI chatbot provides translations, making it easier for all residents to interact with us in their preferred language. 🔧 Impact: This AI integration has significantly improved our service efficiency, allowing our staff to focus on more complex issues during phone calls, while providing residents with quick and easy access to the information they need.   GenAI is enabling futuristic digital citizen support and conversational intuitive interaction for legacy IT systems. Want to discover your benefits with Rezolve.ai? Learn more: https://lnkd.in/g9wgxPue #automation #ai #itsm #genAI #localgoverementservice #informationtechnology

  • View organization page for Rezolve AI, graphic

    3,833 followers

    Is your current ITSM solution up to the task? Modern IT environments demand more than just traditional tools. With advancements in GenAI, the capabilities of your ITSM solution can make all the difference.   Imagine an AI that not only triages IT issues dynamically but also reduces resolution time by intelligently diagnosing and troubleshooting incidents. Critical issues get escalated automatically, ensuring timely responses without any manual intervention.   What if you could deflect up to 35% of your tickets? With auto-resolution of tickets, that’s no longer a distant goal. Our solution even brings seamless employee support into the familiar interface of Microsoft Teams, making it easier for your teams to stay productive and in the know.   And it doesn’t stop here! GenAI-driven analytics, reporting, and custom dashboards give you actionable insights like never before. Plus, with continuous learning from multiple LLMs, your ITSM solution becomes smarter and more efficient over time.   Don’t let legacy ITSM hinder your operational efficiency. Upgrade to a solution that’s built for the future. Learn more -  https://lnkd.in/gGMEKBxM

  • View organization page for Rezolve AI, graphic

    3,833 followers

    Excited to be moderating a panel featuring top industry leaders at the 2nd Annual Tri-Valley AI Summit on August 21 in Dublin, CA! This year’s theme, "Making AI Serve Us," will guide our discussions. Panelists include Chun Jiang, Chiranjeevi Praveen Ikkurthy, CHCIO, and Brian Spears. Don’t miss out—register now! 

    View organization page for Startup Tri-Valley, graphic

    946 followers

    🚀 Exciting News! Join us at the 2nd Annual Tri-Valley AI Summit in Dublin, CA, on August 21, from 4:00 p.m. to 7:00 p.m. hosted by Patelco Credit Union and presented by Rezolve.ai and City of Dublin, CA! This year’s theme, "Making AI Serve Us," will delve into crucial discussions on privacy, transparency, guardrails, and bias in artificial intelligence. Read the press release here: https://loom.ly/ZOA85Y0 We're thrilled to welcome a diverse group of thought leaders and experts to share their insights. Don’t miss the panel moderated by Saurabh Kumar, CEO of Rezolve AI.ai, featuring: Chun Jiang, CEO and Co-founder of Monterey AI Chiranjeevi Praveen Ikkurthy, CHCIO, Interim IT Administrative Director for Stanford Health Care Brian Spears, Director of Lawrence Livermore National Laboratory AI Incubator Network with innovators, policymakers, and business leaders as we explore how to harness AI responsibly and ethically. This event is a unique opportunity for AI professionals and enthusiasts alike to engage in meaningful conversations and learn from industry pioneers. 📍 Venue: Patelco Credit Union Corporate Headquarters, 3 Park Place, Dublin, CA 🎟️ Tickets: Free, but registration is required. Don't miss out on this opportunity to be part of a community shaping the future of AI! Register now: Use code STVVIP - https://loom.ly/jvZBs9E #AI #ArtificialIntelligence #TriValleyAISummit2024 #TechInnovation #Networking #AIethics #DataPrivacy #DublinCA

    • No alternative text description for this image

Similar pages

Browse jobs

Funding