Quiq

🚀 Integrating LLMs into your tech stack? Don't miss this comprehensive guide! Discover: • Why LLMs are more versatile than you think • How to navigate vendor lock-in • Strategies for ensuring resiliency and scalability • The snowball effect of LLM integration • Tips for sustainable implementation Whether you're a developer, product manager, or business leader, this article provides crucial insights for successful LLM integration. 👉 https://ow.ly/sSjN50TCupG #ArtificialIntelligence #LLM #TechInnovation #LLMIntegration

Are you doing everything possible to optimize your customer service emails? Discover the ins and outs of email automation in our latest article: https://ow.ly/Msop50Ts8mY This guide covers everything you need to enhance efficiency and improve customer interactions, from selecting the right solution to training your software and implementing best practices. This will help businesses looking to upgrade their digital communication strategies get started with as little friction as possible. #CustomerExperience #DigitalTransformation

🎉 Exciting News! 🎉 Quiq has just achieved Platinum Partner status as a COPC Approved Technology Provider! We're thrilled to be recognized for our cutting-edge #AI solutions that streamline customer interactions and deliver faster, more effective resolutions. From pre-sale queries to post-sale support, our AI Agents are here to enhance every step of your customer journey. 🚀 “At Quiq, we're committed to helping brands harness AI their way,” says our Founder and CEO, Mike Myer. Learn more about how Quiq is setting the standard in #CustomerExperience: https://ow.ly/ckQR50TS954. #CustomerCentricAI for #CX

Want to stay ahead of the AI curve? 🔮 Forrester's Conversational AI report is your crystal ball. Packed with insights and best practices! #AIInnovation #FutureOfBusiness Download here: https://ow.ly/7PEy50TwG1U

Email automation isn't just a tool—it will be a major force in reshaping customer service. Our latest article outlines the key benefits of automating your email interactions, including: 📈 Personalization at scale 😊 Better customer retention 🔎 Valuable insights into performance data 💸 Higher profitability This is perfect for businesses aiming to improve efficiency and customer satisfaction. 🔗 https://ow.ly/gSAY50TnnQm #BusinessAutomation #CustomerSuccess #EmailAI

In our latest article, we explore the critical role that data plays in fueling AI advancements. You can learn all about the different types of data, the role they play in underpinning AI operations, and why CX leaders are already uniquely positioned with the resources they need to leverage AI effectively. This piece is essential for anyone looking to harness the power of AI in their business strategy: https://lnkd.in/gH-smNKp #ArtificialIntelligence #DataDriven

We’re at ICMI’s #CCExpo and it’s phenomenal to hear how organizations are preparing for and approaching AI to make it successful for their businesses. For example, Juanita Coley just discussed leveraging AI to drive growth by harnessing it to alleviate volume before it hits agents, assist agents in making better decisions, and automate processes where possible in a dynamite session. Next-gen #AI is truly at the center of the massive changes we are seeing in CX and the contact center. Let’s ride the wave together so your team is poised for success! #ContactCenterTechnology #EmbracingChange #GenAI

Did you know that email is still the #1 channel for customer communication? But it comes with challenges: ❌ High volumes and backlogs 👎 Poor CSAT scores 😕 Low agent satisfaction Quiq's new Email AI is here to solve these problems! Our recent webinar showcased how AI can revolutionize email management, from triaging to responding and analyzing. Curious about the potential impact on your business? Get our comprehensive recap: https://ow.ly/fWb050TxEHN Don't miss out on this CX-changing technology! #AIinBusinesss #CustomerExperience #EmailManagement #InnovativeTech

Quiq is at ICMI’s #CCExpo in Orlando, Florida and the theme this year is Embracing Change. From adopting #AI that’s both agent and customer-facing to identifying new skill needs in a shifting workforce, it’s clear that ignoring momentous trends in technology and the contact center is not an option. But as Nate Brown said, “we can ride waves of change if we have the right surfboard.” How is your #ContactCenter embracing and responding to change? (And if you’re here at ICMI, let us know—we’d love to meet up with you!)

Thrilled to announce our new partnership with Bandwidth! Think global reach in 120+ countries, seamless API integration, and unmatched 99.995% uptime for toll-free voice across 60+ nations all paired with Quiq's robust omnichannel #AI for #CX platform. Together, we’re setting new standards in messaging, voice, and AI-powered customer experiences.