Pia

Hey MSPs in Oz and Kiwi land! Ready to give your help desk a turbo boost?  Join us on Thursday, November 21, 2024, for an exclusive preview of Pia’s New AI Triage. Because honestly, who doesn’t want a help desk with superpowers? Our tech gurus, CTO Aron Hardy-Bardsley and Product Manager Nick Ricucci, will be showcasing game-changing AI tools: • New AI Triage Interface: A dashboard that actually makes sense! Smoothly manage ticket flow, stamping, dispatch, and analysis. • AI AutoStart & AutoReply: Kick-off ticket resolution instantly and guide clients to SmartForms, drastically reducing response times. • Enhanced Ticket Classification: Handling 58 ticket types with pinpoint accuracy. Plus, don’t miss the upgraded package editor, integration dashboard, and billable time logging tools. 🛠 Stick around for a live Q&A to get all your burning questions answered! Register now and leap into the future!

🚨 Attention IT Nation Connect 2024 Attendees! 🚨 Prepare yourselves! Our CTO Aron Hardy-Bardsley is taking the stage! 🎤 📅 Today, Nov 7 at 2:00 pm – Aron’s session, “AI Now and Next: What It Means for the Future of Automation,” is a must-see for anyone wanting to stay ahead of the tech curve. Keep a lookout for special guest, Gerwai Todd🛤💡 📅 Tomorrow at 11:30 am – Ever wonder what happens when you give ChatGPT 50,000 tickets? Aron’s talk, “I Gave ChatGPT 50,000 Tickets and This Is What Happened,” is your answer! Trust us, it’s a rollercoaster. 🎢 Swing by Booth 316 anytime! The Pia team is ready to answer your burning questions and show off how Pia aiDesk is turning help desks upside down with AI. 🤖 Looking forward to seeing you there!

🎉 IT Nation Connect North America 2024 kicks off today! We're stoked to be here, and guess what? You can find the Pia team at booth 316. Don't miss our wizard CTO, Aron Hardy-Bardsley, tomorrow. (7 Nov) at 2 pm for his breakout session, “AI Now and Next: What It Means for the Future of Automation.” Spoiler alert: It's gonna be mind-blowing! 💥 📍 Rosen Shingle Creek, Orlando 📅 November 6-8, 2024 Swing by to learn how Pia aiDesk is basically taking over the world of AI-driven automation. Let's connect and chat about the future (before the robots do)! 🤖

📢 Pia aiDesk is thrilled to announce its integration with TimeZest! This partnership simplifies meeting coordination within the ticketing workflow, helping technicians spend more time on critical tasks and resolve tickets faster. With Pia aiDesk’s AI capabilities and TimeZest’s intuitive scheduling, MSPs can reduce delays and unnecessary meetings, boosting both efficiency and client satisfaction. ✨ Key Benefits: • Faster ticket resolution • Improved technician efficiency • Enhanced client experience Ready to elevate your MSP’s help desk? Discover more about how this integration is transforming service delivery! 🚀 https://hubs.la/Q02WXK7L0

MSPs in the US, Canada, and the UK! Ready to catapult your help desk into the future? 🚀 Join us on Thursday, November 21, 2024, for an exclusive look at Pia’s New AI Triage—because, let’s be real, your help desk deserves a superpower (or three)! What’s on the Agenda? Hosted by our very own tech wizards, CTO Aron Hardy-Bardsley, and Solution Engineer Thomas McCaffery, this session unveils the AI tools reshaping MSP operations. Say goodbye to repetitive tasks and hello to: • New AI Triage Interface: A dashboard that finally makes sense! View ticket flow, stamp, dispatch, and analyze like a pro. • AI AutoStart & AutoReply: Instantly initiate ticket resolution and guide clients to SmartForms, slashing response times. • Enhanced Ticket Classification: Now handling 58 ticket types for greater precision. Plus, explore revamped tools like package and activity editors, integration dashboards, and billable time logging. 🛠️ Stick around for a live Q&A and get answers to all your burning questions!

🚀Kaseya DattoCon APAC 2024 is just around the corner! Pia is proud to be a Diamond Sponsor for this exciting event at the 🏨 Hyatt Regency Sydney, happening 📅 November 12-14. We can’t wait to show you how AI-driven automation is revolutionizing the future of MSPs! Don’t miss these key talks: 🎤 Nick Ricucci: “Using AI to Clear Up Bottlenecks in Your Service Desk” 🎤 Nic Ferraro “The New Era of Service Desk Maturity: AI and Automation” Join us and discover how Pia is transforming service desk operations. See you there! #KaseyaDattoCon #DiamondSponsor #AIinMSP #Automation #ServiceDeskInnovation #PiaTeam #ITServices #PiaaiDesk

🚨 One week to go! 🚨 Are you attending IT Nation Connect North America 2024? We’re excited to be part of this premier MSP event and can’t wait to see you there! Make sure to stop by and hear our CTO, Aron Hardy-Bardsley speak on “AI Now and Next: What It Means for the Future of Automation.” It’s going to be an insightful session on how AI is shaping the future of automation for MSPs. 📍 Rosen Shingle Creek, Orlando 📅 November 6-8, 2024 Come visit us and learn how Pia aiDesk is leading the charge in AI-driven automation! 🔗 https://hubs.la/Q02Sjmb10 Looking forward to seeing you all!

🚨 One week to go! 🚨 Are you attending IT Nation Connect North America 2024? We’re excited to be part of this premier MSP event and can’t wait to see you there! Make sure to stop by and hear our CTO, Aron Hardy-Bardsley speak on “AI Now and Next: What It Means for the Future of Automation.” It’s going to be an insightful session on how AI is shaping the future of automation for MSPs. 📍 Rosen Shingle Creek, Orlando 📅 November 6-8, 2024 Come visit us and learn how Pia aiDesk is leading the charge in AI-driven automation! 🔗 https://hubs.la/Q02Sjmb10 Looking forward to seeing you all!

👻🧛♂🧟♀ As Halloween creeps up, so do the Help Desk Horrors! 🧛♂🧟♀👻 Ever faced a vampire ticket that drains your soul right at 5 PM on a Friday? Or maybe a zombie ticket that refuses to stay buried? 🤯 Our latest blog, 'Help Desk Horrors: The Most Chilling MSP Tickets Ever,' dives into these spooky scenarios. Fear not! Pia has the garlic, bats, and AI magic to tackle them all. Let's not let these nightmares haunt your help desk. 🧙♀✨ Check it out here: https://lnkd.in/g7N5hAJx

Attention DattoCon attendees! We are giving back to our help desk heroes - those who bravely slay the never ending barrage of tickets everyday. We can help resolve your tickets and automate your help desk, but also help you chillax with a Clearwater Beach vacation on us! Swing by the Pia booth to enter. #msp #KaseyaDattoCon2024 #PiaaiDesk