After four months at the helm, our CEO Michael DeSimone met with Kimberly Chin from Axios to talk about his vision for NewStore. Here are two takeaways from the conversation: 1️⃣ Omnichannel is a journey – it’s about meeting retailers where they are and guiding them forward. 2️⃣ NewStore continues to invest in new ways to add value for our customers, making it easier for them to expand and scale globally. Check out the full article for more insights 👉 https://lnkd.in/eXCtfeFB #futureofretail #retailtechnology #retailtrends #unifiedcommerce #omnichannel
NewStore, Inc.
Software Development
Boston, MA 10,294 followers
Amazing shopping experiences, everywhere.
About us
NewStore provides a Unified Commerce Platform for global retail brands that want to accelerate their digital transformation. Built with MACH principles, NewStore provides a revolutionary Omnichannel POS and Shopping App with built-in order management, inventory, clienteling, and loyalty. Leading retail organizations, such as Burton, Faherty Brand, Fossil Group, GANNI, G-Star RAW, Marine Layer, Roots Canada, UNTUCKit, and Vince, rely on NewStore to make every store a top door, every associate a top performer, and every customer a super fan. The company is backed by General Catalyst, Activant Capital, and Salesforce Ventures.
- Website
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http://www.newstore.com
External link for NewStore, Inc.
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Boston, MA
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Omnichannel-as-a-Service, Order Management System, mPOS, Clienteling, Endless Aisle, Unified Commerce, Store Fulfillment, Omnichannel OMS, Mobile Checkout, Inventory Management, Point of Sale, Mobile Apps, and Consumer Apps
Locations
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Primary
60 South Street
Suite 910
Boston, MA 02111, US
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Potsdamer Straße 7
Berlin, 10785, DE
Employees at NewStore, Inc.
Updates
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Vince has redefined what it means to deliver a premium, luxury shopping experience across all channels. 🔄 With NewStore, the brand has transformed how it manages inventory, streamlines fulfillment, and enhances the overall customer experience. Watch the video below to hear directly from Daniel Blanpied and Russell Gardiner about the impact our Unified Commerce Platform has had on Vince’s retail operations. 🎥 For more details, check out the full case study in the comments.👇 #unifiedcommerce #omnichannelretail #digitaltransformation #retailtech
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DYK: Demand for clienteling and remote selling is accelerating faster than any other omnichannel category? That’s one of the key findings from our latest consumer survey, which evaluates shoppers' expectations for modern store associates. According to the annual research initiative: 💬 60% of respondents expect store associates to contact them directly about product arrivals, promotions, and more—a 12% increase since 2021. 👩💻 43% of respondents now expect associates to sell them products remotely, a 17% increase over the same period. Dive deeper into these stats and explore the rest of the findings in our recent blog post (the link is in the comments 👇) #omnichannelretail #retailassociates #consumersurvey #retailtrends #retaildata #clienteling #remoteselling
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The latest episode of the Endless Aisle Podcast features Kasey Swithenbank of LUSH. Kasey has spent over 14 years with the company, leading the UK and Ireland retail markets. In this discussion, she details her career, the balance of innovation and experiential retail, and how LUSH empowers its employees to deliver incredible experiences for their customers. Listen to the entire episode linked below 👇 #retail #customerexperience
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Quick and accurate fulfillment is crucial in today’s retail environment. With modern fulfillment capabilities like ship-from-store, brands can improve the customer experience, and drive loyalty and customer satisfaction while optimizing operations and cutting costs. In this article, we outline some key points for retail brands looking to maximize fulfillment and drive business benefits: ❓What is retail fulfillment? 🔑 Key components of effective retail fulfillment ⚙️ The retail fulfillment process 😓 Challenges in retail fulfillment https://lnkd.in/eSjzgwKP
Retail Fulfillment: How to Create a Seamless Process - NewStore
https://www.newstore.com
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Digital transformation projects can often feel like climbing a mountain 🧗♀️: they’re challenging but incredibly rewarding once you reach the summit 💪 Congratulations to Renee Reimer, Peter C, and the entire Lorna Jane team on the successful launch of the NewStore Order Management System 🎉 Last week, in the true spirit of ‘go big or go home,’ this monumental transition was completed across two countries and more than one hundred store locations in just one night 😤 For more details on our partnership with Australia’s leading activewear brand 🇦🇺🏃♀️, check out the full case study here 👉 https://lnkd.in/evkESs3Q #digitaltransformation #retailtechnology #retailtransformation #ordermanagement #omnichannelretail #unifiedcommerce
I only see Daylight ☀️ Having had a moment to reflect on last week, I am thrilled to announce the successful launch of Lorna Jane on NewStore, Inc. OMS 🙌 A heartfelt thank you to each team member involved for your hard work, collaboration and commitment, with a special mention to our partners at NewStore, Inc., AgilyCom and Amblique (extra shout out to Richard Williams and Darren Ho who travelled so far to be on site for Go Live). On a personal note, managing this project, my first at this scale, has been a journey of learning, challenges, and growth. It pushed me beyond my comfort zone, and while the path wasn't always smooth, I am incredibly proud of the solution we've delivered 🫶I am deeply grateful for the unwavering support and guidance from everyone involved (especially Peter C). Roll call🥁 (my apologies if I've missed anyone)... Peter C Steve Dobe Maddison Faulkner Ethan Lynch Mike Lawrence Daniel Brumley James Douglas Kevin Hulley Danny Hancock John Peters Catherine Brown Tori Bayley Angela Davis-Knight Tanisha Palmer Tegan Newbery Richard Williams Marc Tran Du Trieu Vikas Varunkar Mitun Pandey Jacko Ungerer Ashley Benson Mitch Edwards Darren Ho Petar Vidakovic Zac Cripps Liz Wiggins Paul Harvey Vinh Trinh
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Foot traffic. It’s one of the key metrics every retail brand monitors and tracks. Why? Because there’s a direct correlation with sales, customer engagement and overall business performance. In a recent article we offer 17 ways brands can boost foot traffic and improve the customer experience. Link to the article in the comments ⬇️ #retail #customerexperience
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40% of footwear and apparel brands still don't offer BOPIS. This is one of the many findings from our annual Omnichannel Leadership Report. Brands in these verticals have work to do to enhance their omnichannel customer experiences. Discover the opportunities for improvement in our blog post below. https://lnkd.in/esey3m-3 #omnichannel #unifiedcommerce #footwear #apparel
Footwear and Clothing Brands Underperforming in Omnichannel
https://www.newstore.com
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Live from New York, it's The Lead Summit! It's great to see our customers like Katia Berlin of Mackage on stage, and to connect again with this incredible community. If you're attending, drop by our speaking session, "Technologies Enhancing Omnichannel Experiences" today on Stage 3 at 3:50.
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Congratulations to Alex Faherty and the entire Faherty Brand team on their international expansion!
And our Global expansion begins! Pumped to announce our international expansion. Starting in Spain at El Corte Inglés and Mexico at El Puerto de Liverpool, we are just beginning to bring the Faherty guarantee of quality to a global audience. As the premier department store in Spain, Faherty is in esteemed company at El Corte Ingles in their Marbella, Bilbao, and Preciados locations. Likewise, Mexico's Liverpool is an awesome entry into the country, starting with Perisur, Zapopan, and Santa Fe. We’re all ears to making sure we grow successfully and the right way internationally so please hit me up if you have any advice, connections, etc 🙌