Netcall

We’re delighted to present at next week’s LocalGov Drupal Week 2024. Register to take part in up to 15 engaging sessions over 5 days. See you there!

ForHousing wanted to migrate all their on-premises solutions to the #cloud and upgrade their current #contactcentre software. By implementing Liberty Converse, this #HousingAssociation has successfully transformed its contact centre operations, achieving greater flexibility, improved efficiency and enhanced #tenant engagement. Read their story here: https://lnkd.in/e6PKPgSj #Housing #DigitalTransformation #TenantHub Mark Gannon Josh Mallender Darren Wiles Kirsty Duncan Jimmy Rogers Anna Irwin James W. David Tweddle Andrew Walker Toni Charles Monika Elliot

Not all digital platforms are created equal! Understanding what #lowcode truly is (and isn't) can be your game-changer. Did you know? 87% of organisations now use low-code platforms to: 🚀 Innovate at speed 🔄 Adapt to changing needs rapidly 💪 Empower existing teams Want the full picture on transforming #council services with low-code? Get our free 9-tip guide to start your journey!https://lnkd.in/euRmMgfE #LocalGov #lowcode #Digitaltransformation #Digitalservices Mark Gannon Jaime Guercio Andrew Walker David Tweddle Anna Irwin Josh Mallender Darren Wiles Monika Elliot

🌟 Join Our Team at Netcall! 🌟 We’re excited to announce that we’re looking to hire two Graduate Application Developers to join our development team working on our Liberty Create #lowcode platform. If you're passionate about technology and eager to kickstart your career in a dynamic environment, we want to hear from you!   You'll receive comprehensive training and work closely with your assigned graduate mentor, who will guide you and provide valuable insights throughout your journey.   Find out more about this amazing opportunity and apply here: https://lnkd.in/eWWMUCWv   #careers #people #jobalert #job #recruiting

Pluxee UK, leading global employee benefits and engagement partner, have adopted Liberty Spark to drive process documentation. Using Spark significantly improved #processmanagement, enabling the team to focus on value-adding activities, ultimately leading to a more efficient and engaged workforce. Their experience highlights the importance of choosing the right tools for #processimprovement and the impact it can have on an organisation’s #operationalexcellence. Read more about their story: https://lnkd.in/ej8a7S7N #processmapping Skore, A Netcall Company Chris Green Craig J Willis Joe Williams Jack Taylor

How do we build robust internal systems for the councils of the future? Tune in to hear Mark Gannon in discussion on today’s iESE Ltd Fireside Chat today at 1pm Sign up now: https://lnkd.in/eDWTJEc3 #localgov #betterexperiences Jaime Guercio Andrew Walker David Tweddle Anna Irwin Josh Mallender Darren Wiles Monika Elliot

Complying with consumer standards means you’re expected to know about the tenants behind the doors of the homes you provide. Hear from housing expert Kate Lindley from Change Network about how to gain a true 360-degree view of your tenants – ensuring their homes are safe, well-maintained and meet high standards — while actively listening to tenant feedback as you improve services.   Mark Gannon Josh Mallender Darren Wiles Kirsty Duncan Jimmy Rogers Anna Irwin James W. David Tweddle Andrew Walker Toni Charles Monika Elliot

🚀 Innovating Healthcare at NHS Highland! 🚀 Exciting results from NHS Highland’s partnership with Netcall! By utilising our waiting list validation solution they have achieved: 💙 15% reduction in waiting lists for some specialities 💙 81% patient response rate 💙 Improved staff satisfaction and efficiency Read the full case study: https://lnkd.in/eiJrzQRn #NHS #WaitingListValidation #patientengagement John Clarke David Parram Gilly Graham Lee Hankinson Louise Young George Aristidou Michelle Harris

Welcome to the Netcall team Gavin Jones. It's great to have you on board. We're always on the lookout for people like Gavin who are passionate about #customerexperience and #tech. Get in on the action! Check out our latest career opportunities: https://lnkd.in/ecF4T9hd #careers #people #jobalert #jobhiring #job #recruiting

The earlier you bring stakeholders into your digital transformation journey, the smoother the path ahead! By engaging department heads and key decision-makers from day one, you'll: 🤝 Build trust and buy-in 🔎 Identify real operational needs 📊 Align solutions with budget realities Ready to unlock digital agility in your #council? Download our free guide revealing 9 essential tips for transforming services with #lowcode. Get your guide here: https://lnkd.in/euRmMgfE #localgov #digitalsolutions #digitaltransformation