With 78% of US customers preferring online banking, secure onboarding is more important than ever. See what it takes for banks to take the in-branch experience digital at https://hubs.la/Q02LZjNb0. 🏦 💻 🚀 #DigitalOnboarding #Microblink #OnlineBanking
Microblink
Software Development
New York City, New York 14,018 followers
Artificial intelligence that puts your customers first.
About us
Microblink is a global leader in AI-powered computer vision software. With a bold vision to bring the benefits of AI to every person on earth, we partner with organizations that believe speed, ease of use, and customer experience are the primary drivers of value. With products in digital identity and commerce, we develop and deliver a variety of SDKs and APIs for capturing, extracting and transforming data and eliminating manual entry. With more than 450 clients across banking & financial services, insurance, telecom, CPG, market research and retail, and offices in the US, Europe, and Asia, Microblink is a global company with local insights. Our technology touches hundreds of millions of people with over 700M identity documents and 3 billion transactions processed every year. Learn more at www.microblink.com.
- Website
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http://bit.ly/microblinkweb
External link for Microblink
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- New York City, New York
- Type
- Privately Held
- Founded
- 2013
- Specialties
- machine learning, neural networks, R&D, fintech, UX, AI technology, computer vision, Self-hosted API, Cloud API, mobile SDK, data extraction, Applied AI, identity verification, Digital Identity, KYC, Onboarding, and Fraud
Products
BlinkID: Identity Document Scanning and Extraction
Data Extraction Software
BlinkID transforms document processing with unmatched precision and speed, setting a new standard for scanning solutions. BlinkID’s innovative auto-capture and classification systems deliver accuracy and user-friendly operation, streamlining document management. With advanced OCR and real-time, on-device processing, BlinkID guarantees exceptional data integrity and accuracy. Trust BlinkID to enhance and expedite your document verification workflow with unparalleled efficiency.
Locations
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Primary
10 Grand St, Brooklyn
Floor 13
New York City, New York 11249, US
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9 Appold Street
6th Floor
Liverpool Street, England EC2A 2AP, GB
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Trg Drage Iblera 10
1st floor
Donji grad, Zagreb 10000, HR
Employees at Microblink
Updates
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Three Mississippis. That's how long a company has to make a positive first impression with potential customers — just 3 seconds to keep them engaged and opting in rather than X-ing out and moving on. So, what's the key to getting new users past the first few clicks? Deliver a frictionless digital onboarding experience. Learn how to build an onboarding process that impresses and integrates new customers from the start at https://hubs.la/Q02Kmp9t0. #Microblink #DigitalOnboarding #CustomerExperience
How to Build a Fast and Frictionless Digital Customer Onboarding Experience
microblink.com
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Ever tried to eat a burger in one chomp? 🍔 Things get messy quickly, making an awesome experience a digestion nightmare. The same goes for customer onboarding. That's why we recommend a bite-sized approach to big info-sharing. Head to https://hubs.la/Q02JkQJW0 for more on the magic of using progressive disclosure to introduce features gradually and how to create a smooth, stress-free customer onboarding experience. 🚀 #UserExperience #CustomerOnboarding #ProgressiveDisclosure #UX #CustomerSuccess
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Supplying top-notch digital onboarding to customers is all about measuring and tweaking the experience over time. 📊🔧 Focus on the following KPIs to stay sharp, stay updated, and keep users happy: 👉 Retention rate: Are they staying? 👉 Engagement rate: Are they clicking? 👉 Session duration: Are they hanging out? 👉 Activation rate: Are they taking action? 👉 Support tickets: Any common issues? Ready to dive deeper into perfecting your digital onboarding? Learn more at https://hubs.la/Q02HTF7d0. 🚀 #DigitalOnboarding #KPIs #CustomerSuccess #Microblink
How to Have a Successful Customer Digital Onboarding Experience
microblink.com
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Want to give your customers the best onboarding experience possible? Here are the top five challenges to watch out for: ❌ Lengthy processes ✔️Keep it quick and straightforward to avoid losing new customers. ❌Lack of personalization ✔️Make users feel understood and considered to keep them engaged. ❌Compliance issues ✔️Stay on top of regulations to avoid hiccups. ❌Ineffective communication ✔️Clear guidance prevents frustration and drop-offs. ❌Technical issues ✔️Ensure a smooth, bug-free experience. Tackle these challenges before they turn up to improve onboarding and keep customers in your corner. Learn more at https://hubs.la/Q02HkVyD0. #CustomerExperience #Onboarding #Microblink
5 Most Common Customer Onboarding Challenges and How to Overcome Them
microblink.com
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In the fast-evolving interactive digital-physical landscape, ensuring secure and efficient ID verification is crucial to acquiring real customers. 📑 Our latest blog is a simple, step-by-step guide on integrating ID capturing and extraction into your web applications in under 5 minutes. 🎁 Here's a surprising fact: it takes you longer to read the blog than to set up BlinkID in-browser! Read the blog https://hubs.la/Q02Hpk8l0
Integrating ID Scanning and Extraction In Web Apps With BlinkID SDK
microblink.com
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Product releases are always exciting! BlinkID v6.9.0 brings you: 🪄 Customization of required fields 🕵️♂️ Improved detection of face image occlusion ↔️ Expanded document coverage With every update, BlinkID continues to set the standard in ID processing technology. Whether you're streamlining customer onboarding or enhancing security measures, our latest release provides the flexibility and accuracy you need. Read more about new features https://hubs.la/Q02H2NZT0
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You've built a great product ✔️, hired the right team ✔️, and customer interest is strong ✔️. So why is customer acquisition still falling short of projections? 😱 Your digital onboarding flow could be to blame. 🔍 Research shows that 7 out of 10 customers will switch to a competitor if a company's onboarding process lacks simplicity or speed. Discover what today's users need at the point of entry to stick around and stay engaged at https://hubs.la/Q02GRyFz0. #Microblink #digitalonboarding #customerhappiness
How to Build a Fast and Frictionless Digital Customer Onboarding Experience
microblink.com
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We cannot blame just the heatwave for last week's hot atmosphere - our Microblink people did their part, too! 🌇 Our traditional summer party was definitely a success. Nothing can ever go wrong when you combine great people, amazing cocktails, and tasty treats. 🥂 A big thank you to everyone who made it memorable, and cheers to many more fantastic gatherings ahead! 🚀 #microblink #microblinkpeople #teambuilding
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What’s the best way to determine if your document verification system is doing its job? Meet the two evaluation heroes of verification performance: 🚀 BPCER and APCER 🚀 The Bona Fide Presentation Classification Error Rate (BPCER) is the rate genuine documents are incorrectly rejected (think “false rejection rate”). Meanwhile, the Attack Presentation Classification Error Rate (APCER) is the rate fraudulent documents are incorrectly accepted (AKA, “false acceptance rate”). See how BPCER and APCER can test different use cases and create a balance between high assurance and high conversion across systems at https://hubs.la/Q02F7VKL0. #Microblink #documentverification #verificationperformance
Fully Automated vs. Semi-Automated Verifications: Incorporating Humans in the Document Verification Process
microblink.com