Merge

We're excited to announce that Ashlin Kneeland has joined Merge! 🎉 He's joining us as a customer success manager and will work out of our NYC office. 🗽 Welcome aboard, Ashlin! We're so happy to have you. ⚡

We're excited to announce that we've made Notable Capital's 2024 SMBTech 50! 🎉 We're also honored to be listed alongside some of our amazing customers, including Electric, Drata, Rilla, Ramp, and Apollo.io. 😍 You can learn more about the award and see the full list of honorees here: https://hubs.ly/Q02Nck7F0

APIs offer the most secure, reliable, and robust method of connectivity between applications. However, APIs aren’t always an option. 💔 With this in mind, we’ve decided to roll out Merge SFTP, which allows you to automatically export reports from a system on a regular cadence and add them to a Merge-hosted SFTP server securely. The data in the reports are then normalized into our Common Models and can be fetched and added to your product.⚡ You can read on to learn how, exactly, Merge SFTP can help your customers sync data via files automatically or manually (as shown below) on our blog: https://hubs.li/Q02NbgdM0

Calling all Dreamforce attendees! 📣 Our very own CEO and co-founder, Shensi Ding, will be taking the stage with Jonathan Fields, the CEO and co-founder at Assembly (joinassembly.com), to talk about why product integration data is key to building reliable and personalized AI features in your product. ✨ Jonathan will then bring this concept to life by sharing how their intranet solution uses files—via their customer-facing file storage integrations—to deliver a highly-personalized user experience. 🚀 You can learn more about the session here: https://hubs.li/Q02MZ8fC0

We're excited to announce our latest edition of Meet the Mergies—a content series that spotlights the wonderful people who work at Merge. ❤️ Today's edition features Ryan Sullivan, an all-star partner engineer who works out of our NYC office. 🗽 You can read on to learn what attracted Ryan to Merge, what he works on day-to-day, and why he loves working here! 🎉 🤔 What attracted you to Merge? "I wanted to join a group of smart, driven people who work together to build a great company. When I first visited the New York office and met the Merge team, I knew I had found exactly what I was looking for. I was also drawn by the opportunity to help build out and improve Merge’s integrations, as they're the backbone of what the company offers." 🧠 What does your typical day at Merge look like? "On a typical day, you’ll find me building, maintaining, or enhancing a particular integration. Regardless of the project I’m working on, my team and I are always addressing two key questions: How do we solve the problem? And how do we make this problem easier to solve in the future? Every project brings on a fresh set of intellectual and exciting challenges, like a new puzzle ready to be solved." 😍 What do you like most about working at Merge? "My favorite part of working at Merge is the community. Whether it’s dinner in the office, a happy hour, or one of our famous pickleball tournaments, we all really enjoy spending time together. We are truly a team, and the camaraderie and friendships at Merge are palpable any time you walk through our offices." Learn more about Ryan by reading his full interview on our blog: https://hubs.li/Q02N6bp-0

We're less than a week away from our webinar with Eilon Reshef, the co-founder and CPO at Gong! ⚡ The legendary leader will break down his product principles and how they've evolved over time as well as answer your burning questions. 🔥 You can learn more about the webinar and register here: https://hubs.li/Q02MX67d0

SDKs can play an invaluable role in helping you build and maintain API integrations. Using them effectively, however, might not be intuitive. 😅 Here are some tips and tricks that can help you make the most of any SDK: ✔️ Determine your specific integration use case(s) first. Once you’ve identified the relevant endpoint(s), you can use the SDK to locate the endpoint(s) and determine the appropriate implementation schema. ✔️ Bookmark the API providers’ SDK changelogs. Many updates may not be relevant to your integration use cases and/or don’t require action on your end, but keeping tabs on the changelogs ensures that your team pinpoints relevant updates on time. ✔️ Prioritize integrations with mature SDKs. Assuming your integration use cases with two API providers offer relatively similar business value, you should focus on the use case that lets you work off of a more robust SDK first, as you’ll likely be able to build that integration faster and realize value sooner. You can learn more about these best practices and discover what makes Merge's SDKs best-in-class on our blog: https://hubs.li/Q02MCycF0

Seemingly every company across industries, regions, and sizes is looking to incorporate AI into their products. 🧠 But AI isn’t always the solution your product needs. To help you navigate this, we've organized a panel at our upcoming Product Lounge—which includes Sachi Shah of Semgrep, Karishma Irani of LaunchDarkly, and Clemens Mewald of Instabase—that'll talk through the following (and more!): 🤔 The decision criteria for building new AI features ⚖️ How to prioritize different opportunities 🛠️ How to implement AI features successfully You can learn more about the session and the Product Lounge (our 2-day event for product leaders in SF) here: https://hubs.li/Q02Mx_Kk0

As you look to scale your customer-facing integrations, you may end up needing to outsource them to a 3rd-party solution. 🛠️ That said, you may not want customers worrying about the 3rd-party solution’s security posture, reliability, and policies and procedures for handling integration data. To accommodate both needs, you can invest in a white label integration solution. ⚡ We'll break down several embedded iPaaS solutions that let you white label their integrations as well as Merge's approach (as shown below) so that you can better decide which is right for your business. 👇 https://hubs.li/Q02MpmRP0

In this week's edition of Integration Insider, we're highlighting our upcoming 2-day event for PM leaders—The Product Lounge. ⚡ Check it out to learn all about the event and why you should attend! 👇