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In his insightful presentation, Mehdi Naourass, CEO at LYSI, explored the consumer journey, highlighting the distinct data and actions at each stage: awareness, consideration, purchase, retention, and advocacy. He emphasized that AI can significantly enhance this experience, particularly during the consideration phase through personalized recommendations and social proof. Naourass showcased successful strategies from brands like Netflix, Amazon, and Spotify, illustrating how they use AI to predict behaviors and create more personalized experiences. By leveraging data through machine learning, natural language processing, and neuromarketing, companies can unlock creativity and improve customer engagement. Ultimately, the future lies in harnessing unified data to amplify the consumer journey. Content by: BRAND BUILDER MOROCCO #ADS #ADS2024 #AfricanDigitalSummit #GAM