Klearcom

Klearcom

Software Development

New York, New York 5,159 followers

Klearcom provides global Voice and IVR testing capabilities to organizations with a dependency on customer communication

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About us

Klearcom is the world’s leading Customer Call Path Testing platform, assisting global organizations with real-time contact center testing. Our AI based platform will automatically analyze the full customer call path, benchmark performance and alert on every single issue through the IVR and network to the agent, using a single test. Reduce the cost and risk of downtime on both speech and DTMF based IVR’s with Klearcom. Testing includes IVR call path, regression, load and live monitoring. Schedule a demo with us today, and find out first hand why the leading organizations of the world are switching to Klearcom. www.klearcom.com

Website
http://www.klearcom.com
Industry
Software Development
Company size
51-200 employees
Headquarters
New York, New York
Type
Privately Held
Founded
2016
Specialties
IVR Testing, Contact Center Testing, Customer Experience Testing, Contact Center Monitoring, Number Testing, Unified Communications, UCAAS, MOS, Customer Experience, voice quality, audio quality testing, automation, Domestic testing, Local Testing, toll free, freephone, ITFS, ITFN, IVR testing, phone number testing, SaaS, Telecommunications, Network monitoring, porting, provisioning

Products

Click here to view IVR Testing - Test your toll-free numbers and IVRs with the worlds largest in-country call coverage

Click here to view IVR Testing - Test your toll-free numbers and IVRs with the worlds largest in-country call coverage IVR Testing - Test your toll-free numbers and IVRs with the worlds largest in-country call coverage

We offer the worlds largest coverage for in-country automated testing of IVR's and Toll-free numbers. Make sure to test end-to-end, from where the call starts until it finishes. No installation or integration required, our testing truly replicate your customer experience. Whether you're experiencing issues such as: * Poor audio quality * Local Phone number (DID / Toll Free / UIFN) not connecting * IVR messaging incorrect or going through a contact center migration * High latency experienced on calls * Silence or dead air being received * Customers receiving inaccurate IVR messages in local markets * Issues with your End Agent support services, poor audio, no reach-ability The try the only feature rich solution that requires zero integration and get ahead of these issues within minutes.

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Funding

Klearcom 2 total rounds

Last Round

Seed

US$ 1.6M

Investors

Furthr VC + 1 Other investor
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