We are so proud to be one of the last companies in the fitness space to put human connection at the center of what we do. 💪
Our biggest competitor just released a video showing how they’ve removed human trainers from most of their product, even going as far as generating deep-faked voice memos to send to client chats 🤯 At trainwell, we've always believed that the human touch cannot be replaced by AI. From when we first started in 2019, we made a commitment that we would never use AI to communicate with clients on behalf of trainers. We knew that if you ever violated a client's trust that there was a real caring human on the other side, you could never earn it back. An AI can certainly make you a great workout, but an AI cannot care about you. Once you delegate building relationships to AI, you lose the actual advantages of accountability and empathy that come with being a human-led product. I am proud to be running one of the last companies in the fitness space that puts amazing and caring humans at the center, and treats them right. 💪