We are thrilled to share the launch of our latest project, God Is With You When, a heartfelt children’s book that we had the privilege of bringing to life! At Jessica Diane Consulting, we specialize in providing comprehensive services, from concept development and manuscript editing to design and publishing. Our team worked to ensure that every detail, from engaging illustrations to a captivating layout, aligns with the book’s message and resonates with young readers. This book is not just a story; it’s a tool for parents and children to explore themes of comfort and faith together. We’re proud of this meaningful work and are excited to see it touch the hearts of families everywhere. Join us in celebrating this launch and supporting the journey of young readers! 📚 Click here: https://lnkd.in/drN5RRMC #ChildrensBooks #Publishing #BookLaunch #GodIsWithYouWhen #JessicaDianeConsulting
Jessica Diane Consulting
Business Consulting and Services
Planning backed by action is an art.
About us
Counsels business owners, mobilizes teams, overhauls processes, generates and executes roadmaps to outperform targets in deadline-driven, fast-paced environments. Women Business Enterprise (WBE) Certification, State of Illinois in the specialty areas of Business Consulting, Consulting Services, Project Management Services, and Legal Services, Attorneys.
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jessicadianeconsulting.com
External link for Jessica Diane Consulting
- Industry
- Business Consulting and Services
- Company size
- 1 employee
- Headquarters
- Chicago
- Type
- Self-Employed
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Primary
Chicago, US
Updates
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Amazing insights here! AI agents and multiagent systems are truly redefining customer service. The potential for personalized, real-time responses and seamless collaboration between AI and human agents is transformative. With AI taking on routine queries and handing off complex issues to humans, brands can focus more on strategic growth and less on repetitive tasks. The future of customer service isn’t just about efficiency; it’s about creating experiences that feel intuitive and responsive on a whole new level. 🚀 #FutureofWork #AIInnovation #CustomerService #DigitalTransformation #AIandHumanCollaboration #CustomerExperience
AI & Data Leader at Deloitte | Driving Transformation with Cutting-Edge Solutions | Boosting Business Outcomes in 🇨🇭 | Top Global Tech Influencer
𝐓𝐡𝐞 𝐍𝐞𝐱𝐭 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 – 𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐛𝐲 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 𝐚𝐧𝐝 𝐌𝐮𝐥𝐭𝐢𝐚𝐠𝐞𝐧𝐭 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 Imagine a world where AI doesn’t just answer questions - it transforms how your business operates, adapts, and scales. AI agents and multiagent systems are paving the way for the future of customer service, driving efficiency and satisfaction beyond what traditional systems can achieve. 𝐇𝐞𝐫𝐞’𝐬 𝐰𝐡𝐲 𝐀𝐈 𝐚𝐠𝐞𝐧𝐭𝐬 𝐚𝐫𝐞 𝐠𝐚𝐦𝐞-𝐜𝐡𝐚𝐧𝐠𝐞𝐫𝐬 𝐟𝐨𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐚𝐧𝐝 𝐛𝐞𝐲𝐨𝐧𝐝: 🔹 𝐀𝐠𝐢𝐥𝐢𝐭𝐲 𝐢𝐧 𝐑𝐞𝐚𝐥 𝐓𝐢𝐦𝐞 Multiagent systems use AI agents that dynamically adapt to customer needs, making interactions faster and more personalized. For instance, a customer with a complex inquiry no longer waits through multiple transfers- AI agents analyze the customer’s history and preferences, crafting responses that resolve issues more efficiently and naturally. 🔹 𝐒𝐜𝐚𝐥𝐚𝐛𝐥𝐞 𝐂𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐜𝐲 AI agents operate 24/7 without fatigue, delivering consistent, high-quality service at any volume. Imagine your organization able to handle thousands of inquiries at peak times, without sacrificing accuracy or response times. Multiagent systems can scale your customer support in ways that were previously unimaginable, ensuring each customer feels valued. 🔹 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐝 𝐇𝐮𝐦𝐚𝐧-𝐀𝐈 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 By integrating specialized agents, these systems allow for a seamless handoff from AI to human agents for more nuanced inquiries. This synergy enhances both speed and quality, empowering your team to focus on strategic tasks while AI handles the volume. As AI agents evolve, they’re transforming customer service from a cost center to a powerful engine for customer loyalty and brand differentiation. 𝐓𝐡𝐢𝐬 𝐢𝐬 𝐣𝐮𝐬𝐭 𝐭𝐡𝐞 𝐛𝐞𝐠𝐢𝐧𝐧𝐢𝐧𝐠: 𝐭𝐡𝐞 𝐩𝐨𝐭𝐞𝐧𝐭𝐢𝐚𝐥 𝐟𝐨𝐫 𝐦𝐮𝐥𝐭𝐢𝐚𝐠𝐞𝐧𝐭 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐞𝐱𝐭𝐞𝐧𝐝𝐬 𝐭𝐨 𝐞𝐯𝐞𝐫𝐲 𝐚𝐫𝐞𝐚 𝐨𝐟 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐰𝐡𝐞𝐫𝐞 𝐚𝐝𝐚𝐩𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲, 𝐩𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐬𝐩𝐞𝐞𝐝 𝐚𝐫𝐞 𝐩𝐚𝐫𝐚𝐦𝐨𝐮𝐧𝐭. How prepared is your organization to leverage the next wave of intelligent automation in customer engagement? Read Deloitte’s latest insights to discover how AI agents and multiagent systems can elevate your customer experience strategy and set your business apart: https://lnkd.in/d2fzC8in #FutureofWork #AIagents #DeloitteAI #CustomerExperience #Innovation #Leadership 𝐶𝑟𝑒𝑑𝑖𝑡𝑠 𝑡𝑜 𝑗𝑎𝑘𝑒𝑓𝑒𝑙𝑙𝑚𝑎𝑛
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Want to truly understand your customers and improve your business? Gathering customer feedback is key. Here are some of the best ways to collect actionable insights: ➡️Surveys & Questionnaires: Quick and versatile, surveys can reach a large audience and give you direct insights. Keep them short to encourage more responses. ➡️Social Media Polls: Platforms like Instagram, Twitter, and Facebook make it easy to engage with followers. Social polls offer fast feedback with minimal effort. ➡️Customer Interviews: For more in-depth insights, one-on-one interviews help you understand customer needs on a personal level. They’re time-intensive but highly valuable. ➡️Feedback Boxes on Website: Adding a simple feedback form or pop-up on your site allows customers to share thoughts instantly without leaving the page. ➡️Online Reviews & Comments: Reviews on Google, Yelp, and social media are goldmines for honest opinions. Analyze both positive and negative comments to spot trends. ➡️Follow-Up Emails: After a purchase or interaction, follow-up emails show customers you care and invite them to share their experience. ➡️Focus Groups: Bring together a group of customers to discuss your product or service. This gives you qualitative feedback and group perspectives in one session. Collecting feedback doesn’t just help you improve—it shows customers that their voice matters. Listening is the first step toward delivering exceptional experiences! #CustomerFeedback #CustomerExperience #BusinessGrowth #CustomerSuccess #MarketResearch
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Jessica Diane Consulting reposted this
SEO Specialist's Daily Routine: 9:00 AM: Check Google Analytics. Panic, because last week traffic dipped 2%. 10:00 AM: Run a site speed test(daily routine). Feel helpless at the 3-second load time. 11:00 AM: Client asks why they're not ranking yet. Explain that SEO is a marathon, not a sprint (for the 100th time). 12:30 PM: 4:30 PM: Check rankings again. Only to see it is still a 2% drop. 1:00 PM: Keyword research. Realize that 70% of the "top" keywords make no sense for the client. Another 30% are branded keywords. 3:00 PM: Fix broken links. The 10 new ones surfaced out of nowhere. 4:30 PM: Check rankings once again. It is still a 2% drop. 6:00 PM: End of day. After looking at happy faces of tech guys, consider a career change. #seo #seolife
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Securing a business loan can be a pivotal step in growing your company. Here’s a quick guide to help you navigate the process effectively: Assess Your Needs: Clearly define how much funding you need and what you’ll use it for. This could be for equipment, inventory, or expansion. Check Your Credit Score: Your personal and business credit scores significantly impact loan approval. Aim for a score above 680 to increase your chances of securing favorable terms. Prepare Financial Documents: Lenders typically require tax returns, bank statements, and financial statements. Ensure these documents are organized and up-to-date. Create a Solid Business Plan: A comprehensive business plan demonstrates how you’ll use the funds and your strategy for repayment. Include market analysis, revenue projections, and operational plans. Research Lenders: Explore various lending options, including traditional banks, credit unions, and online lenders. Each has different requirements, so find one that aligns with your needs. Understand Loan Terms: Familiarize yourself with interest rates, repayment periods, and any associated fees. Ensure you can comfortably meet the repayment schedule. Submit Your Application: Once you’ve gathered all necessary information, submit your application with confidence. Be prepared to answer any follow-up questions from the lender. Securing a loan can be complex, but being prepared and informed will enhance your chances of success. #BusinessLoan #Entrepreneurship #SmallBusiness #FinanceTips #BusinessGrowth
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Love the breakdown of VRIO and AIDA models—two of the most practical frameworks for anyone looking to solidify their competitive edge. VRIO is especially underrated; identifying those unique, hard-to-replicate strengths can elevate a company far above the rest. And AIDA? It’s like the secret sauce for guiding potential customers seamlessly from awareness to action. For anyone in a competitive space, integrating these frameworks into your strategic toolkit could be a game-changer. It's about knowing your unique strengths and capturing attention with impact. As for my go-to models? I’d add Porter’s Five Forces for market insight and the SWOT analysis for a quick strategic overview. They’re classics but still so effective! #CompetitiveAdvantage #MarketingStrategy #BusinessAnalysis #AIDA #VRIO
I help founders scale their audience, brand and business | Top 10 LinkedIn Creator Worldwide & #1 Finance LinkedIn Creator Globally | Founder @ Wild Capital | ex-Goldman | LSE Alumnus
Most industries are extremely competitive. So how can you enhance your competitive position? There are 2 great models that can help here. 1. VRIO Model It helps assess the internal strengths and weaknesses of a company's resources and capabilities: A) Value: Assess whether the resource or capability adds value to the organization and its products or services. B) Rarity Determine if the resource or capability is rare or unique compared to competitors. C) Imitability Examine the difficulty for competitors to imitate or replicate the resource or capability. D) Organization Evaluate how well the organization is equipped to exploit the resource or capability effectively. How it works? 1. Organizations analyze each resource or capability against the four criteria. 2. Resources that meet all four criteria (VRIO) provide a sustainable competitive advantages. 3. VRIO helps identify strengths and areas for improvement. 2. AIDA Model Guides companies in structuring their communication strategies to effectively reach and persuade customers. A) Attention Grab the audience's attention with a compelling message or advertisement. B) Interest Maintain interest by providing relevant information, benefits, and solutions. C) Desire Cultivate a desire for the product or service by highlighting its unique selling points and advantages. D) Action Prompt the audience, to take a specific action, such as making a purchase, signing up, or engaging further. Couple of use cases: Product Launch: Use AIDA to create awareness, generate interest, build desire, and drive action. Sales Funnel: Apply AIDA at different stages of the sales funnel to guide prospects from awareness to conversion. Advertising Campaigns: Structure advertising campaigns to follow the AIDA sequence for maximum impact. Email Marketing: Craft email sequences that align with the AIDA framework to engage and convert subscribers. Try to apply those models: And enhance your company's market position P.S. What are your favorite business analysis models? 📌 To get a high-res PDF: 1) Follow me Igor Buinevici 2) Subscribe to my newsletter at WildCapital.co You will get this PDF (+15 others) directly in your welcome email.
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Timing a sale for your small business is crucial—it can impact both your financial outcome and future plans. Here are a few signs it might be time to sell: You’ve Met Your Goals: If you've achieved the milestones you set out for, selling could allow you to leverage that success for new opportunities. The Market is Hot: Keeping an eye on market trends in your industry can help you spot the best time to maximize your valuation. You’re Ready for a New Chapter: Sometimes, personal fulfillment and a desire to explore new ventures are the most compelling reasons to exit. Business is Scaling Beyond Your Means: When growth demands significant capital or expertise that you’re not ready to invest, it may be wise to let a buyer with more resources take over. You’re Prepared Financially and Mentally: Selling a business is a big decision; readiness on both financial and emotional levels makes the process much smoother. Ultimately, selling should align with both your personal and professional goals. When you’re clear on these, you can approach potential buyers with confidence and clarity. #SmallBusiness #EntrepreneurLife #BusinessStrategy #SellYourBusiness
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It's a powerful reminder that credibility is earned through consistent actions and self-awareness. Owning mistakes, being transparent, and showing humility go a long way in building trust. It's all about creating a strong foundation of reliability and honesty at work. I especially relate to the importance of admitting when you don’t have all the answers—being humble is a sign of strength, not weakness. #WorkCredibility #Leadership #Trust #ProfessionalGrowth #Accountability
CEO, Magnate | I help founders & companies make money using content on LinkedIn | Follow for posts about entrepreneurship, business & career growth.
8 things that ruin your credibility at work (and how to earn it back) 1. Acting like you know everything ❌ No one expects you to have all the answers, and pretending you do will hurt your credibility fast. ✅ Be humble, admit when you don’t know something, and stay curious. 2. Overpromising and underdelivering ❌ Saying you’ll do something and then failing to deliver is a fast way to lose trust. ✅ Start being honest about your capacity and give realistic timelines—people will respect you more for it. 3. Taking credit for others' work ❌ Claiming credit for something you didn’t do makes you seem dishonest and selfish. ✅ Give credit where it’s due—it shows character and people will trust you more. 4. Being inconsistent ❌ People need to know they can rely on you, but if you’re here one day and gone the next, they can’t. ✅ Build consistency into your habits—whether it’s showing up on time or finishing tasks. 5. Gossiping about colleagues ❌ Talking behind people’s backs might feel good in the moment, but it destroys trust in the long run. ✅ Drop the gossip and have real, direct conversations instead. 6. Making excuses ❌ Constantly shifting blame onto others shows a lack of accountability and damages your credibility. ✅ Own your mistakes and show people you’re ready to make it right. 7. Lack of transparency ❌ Being secretive or avoiding the truth makes others think you’re hiding something. ✅ Be open, even if the news isn’t great—honesty always wins trust. 8. Ignoring feedback ❌ Refusing to listen to feedback shows you’re not interested in growth or improving. ✅ Show you’re listening by making changes based on what you hear. Credibility is built by being honest and reliable—every single time. Repost this to help someone in your network. Follow Tobi Oluwole for more Free webinar: https://lnkd.in/eC8XZdtS
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Designing a user-friendly product as a startup requires a deep understanding of your users' needs and a commitment to simplicity. Here’s how you can approach it: ➡️Know Your Users: Start by researching your target audience. What are their pain points? What do they value in similar products? Use surveys, interviews, and early-stage testing to gather insights. ➡️Prioritize Simplicity: Keep your design intuitive and easy to navigate. Users should be able to accomplish their goals without a learning curve. Avoid unnecessary features that may clutter the experience. ➡️Iterate Early and Often: Release MVPs (Minimum Viable Products) to test and gather feedback. Your first version won’t be perfect, but constant iteration will bring you closer to a product that resonates with users. ➡️Seamless Onboarding: Ensure that new users can quickly understand your product’s value. A simple and engaging onboarding process can greatly enhance user experience and retention. ➡️Feedback Loops: Build mechanisms for continuous user feedback. Whether through in-app surveys, customer support, or user reviews, this information is invaluable for further refinement. A startup’s ability to deliver a user-friendly product can be the key to gaining a loyal customer base early on. #UserExperience #Startups #ProductDesign #UX #CustomerFeedback #ProductDevelopment #Innovation
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This is such a valuable reminder! Having a strategic vision is important, but without a detailed, actionable plan and the discipline to follow through, it’s easy to get lost in execution. I’ve seen businesses with great potential stumble simply because they lacked the right framework to guide them from point A to B. That’s why continuous evaluation and adjustment are key in any strategic journey. Planning is indeed everything! #StrategicPlanning #BusinessStrategy #ExecutionMatters #Leadership #GoalSetting #PlanningToSucceed #BusinessGrowth
Do you have a strategy, or just wishful thinking? Without a blueprint, your strategy is just guesswork: 90% of strategic plans fail because they lack a clear structure and follow-through. (Source: Harvard Business Review) As Dwight D. Eisenhower once said: “Plans are nothing, but planning is everything.” Most organizations struggle to turn their long-term goals into reality. Without a clear, actionable plan - Teams often become lost. Unsure of their purpose and unfocused on what really matters. Think of all the projects that fell apart because there was no plan. Or worse— Because there was no follow-up on that plan. That’s where my Strategic Planning Blueprint comes in. It provides a clear framework for: Assessing your current position Creating a path to success Setting future goals A blueprint without action is useless. Keep checking in, adjusting - And always aiming for better results. Please repost to help others out there! ♻️ _________________________________ Want to create designs just like mine? 🔥 Here’s how: https://lnkd.in/ext5NEhZ _________________________________ 👇 Want a PDF of my top infographics? 👇 Go Here: https://lnkd.in/g2xbnwhp