On Jan. 23, 2025, the heartbeat of the automotive world meets the soul of New Orleans at the J.D. Power Auto Summit! 🎊 Get ready for a day where the industry's top minds collide with the vibrant energy of the Big Easy. Against the backdrop of New Orleans' rich culture, you’ll dive into cutting-edge insights, electrifying keynotes and real-time data that will rev your engines for the year ahead. Mark your calendars and prepare to be inspired. When the best and brightest of the automotive world gather, magic happens! The 2025 J.D. Power Auto Summit at the National Automobile Dealers Association (NADA) Show: 🗓️ January 23, 2025 📍 New Orleans, LA Let’s drive the future together! 🚗💨 Learn more and register now: https://hubs.la/Q02MXzz50 #AutoSummit2025 #AutoSummit #JDPower #Automotive #Auto #AutoIndustry #AutomotiveIndustry #EV #EVs #NewOrleans #NADAShow
J.D. Power
Information Services
Troy, MI 41,024 followers
Truth that transforms. Data and analytics that improve business and customer experience.
About us
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.
- Website
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http://www.jdpower.com/business
External link for J.D. Power
- Industry
- Information Services
- Company size
- 501-1,000 employees
- Headquarters
- Troy, MI
- Type
- Privately Held
- Founded
- 1968
- Specialties
- Market Research, Analysis, Insights, Data and Analytics, Customer Experience Management, and Advisory Services
Locations
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Primary
320 East Big Beaver Road
Troy, MI 48083, US
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Employees at J.D. Power
Updates
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The J.D. Power-GlobalData Plc Forecast August 2024 is out and new-vehicle sales in August are up from 2023! August car sales will look positive due to the Labor Day weekend falling within the August reporting period, but the seasonally adjusted annualized rate (SAAR) is modest at 15.3 million units. While the sales results for August will be positive, said Thomas King, president of the data and analytics division at J.D. Power, the modest August SAAR reflects the trade-off between key factors: discounts are rising, transaction prices are falling, but inventory remains lean for some brands. The industry is also facing challenges from lower used-vehicle values and fewer lease returns, although retail inventory is improving. Check out the full forecast for more insights: https://hubs.la/Q02N4z710 This just a glimpse of the valuable data and educated predictions Thomas King offers at the annual U.S. Automotive Outlook at the J.D. Power Auto Summit. Don’t miss this fan-favorite session on Jan. 23, 2025, in New Orleans! #Automotive #AutoIndustry #AutomotiveIndustry #Auto #CarSales #SAAR #LaborDay #Dealerships
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Among new energy vehicle (NEV) owners, domestic startup brands earn the highest satisfaction in 2024 in the Customer Experience Value Index (CXVI), according to the J.D. Power 2024 China New Energy Vehicle Customer Experience Value Index (NEV-CXVI) Study. Key insights: ⚡️ Pre-visit online communication boosts satisfaction, leading customers to visit dealerships 3.6 days sooner on average. ⚡️ Issues with brand public charging stations rose to 44.6% this year, up from 31.6% in 2023. ⚡️ NEV owners are increasingly relying on apps for both purchasing and servicing their vehicles. More insights and brand rankings in the press release: https://hubs.la/Q02N4zNW0 #China #NewEnergyVehicles #EVs #Automotive #Auto #Autoindustry #AutomotiveIndustry
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Don’t miss out on game-changing insights at the American Banker Small Biz Banking Conference! Paul McAdam will be revealing how your bank can help small business clients tackle cash flow issues, improve creditworthiness and access capital when they need it most. This is a session you won’t want to miss—register today: https://hubs.la/Q02MYhVB0 #SmallBusiness #FinancialStress #FinancialAwareness #Banking #FinancialManagement #FinancialInsights
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Join Chris Visser, director of specialty vehicles at J.D. Power, on Sept. 9 as he hits the stage at the FTR Transportation Conference in Indianapolis! Don’t miss his insightful session on whether the truck industry's 2021-2022 disruptions are truly over—or if challenges from pandemic-era strains, new emissions regulations and other factors still lie ahead. Learn more and register now: https://hubs.la/Q02MYkW-0 #Transportation #Conference #Automotive #Auto #AutoIndustry #TruckIndustry #Trucks
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Andrea Stokes, MBA, CHE, hospitality practice lead at J.D. Power, has joined the Women in Hospitality Leadership Alliance Speaker Directory! Did you know that while women make up 58% of the hospitality workforce, they hold only 37% of main stage speaking spots at industry conferences? The WHL Alliance Speaker Directory, featuring more than 700 senior-level women experts, aims to change that by amplifying diverse voices. Read more on HOTEL MANAGEMENT Magazine: https://hubs.la/Q02MMyqJ0 Learn more about the WHL Alliance and explore the directory at https://hubs.la/Q02MMR6n0 #womenshospitalityalliance #womeninbusiness #womeninleadership #hospitality #speakerdirectory
Women in Hospitality Leadership Alliance launches speaker directory
hotelmanagement.net
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Is advanced driver assistance systems (ADAS) technology worth the investment? In today’s competitive automotive market, every tech feature must prove its value. The 2024 J.D. Power U.S. Tech Experience Index (TXI) Study reveals that while drivers appreciate ADAS features that tackle specific issues like blind spots, many feel other features are unnecessary, confident they can handle tasks themselves. Discover how to prioritize technologies that boost customer satisfaction and cut unnecessary costs: https://hubs.la/Q02MMCr90 #Technology #ADAS #CarTechnology #VehicleTechnology #Auto #Automotive #AutoIndustry
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J.D. Power reposted this
The latest J.D. Power 2024 U.S. Tech Experience Index Study reveals a surprising divide. 😳 Some car tech features, drivers are really digging. Others, they say, can go kick rocks. 🔍 Curious to see which car brands are leading the tech revolution and which features might be more hype than help? Check out the full article below. 👇 Which car tech feature do you think is the most overrated? 💬 . . . #jdpower #automotivenews #customerexperience #morethancars
Top Tech Features, Brands, and Models
ASOTU | More Than Cars on LinkedIn
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J.D. Power reposted this
As M&A activity ramps up, midsize bank leaders face the imperative of strategizing to the needs of the newly acquired customers. Understanding how to navigate potential challenges and mitigate adverse effects is paramount. J.D. Power stands ready to help guide through these transitions.
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Congratulations to the following credit card brands for ranking highest in customer satisfaction in their respective segments, according to the J.D. Power 2024 U.S. Credit Card Satisfaction Study. Credit card issuer: American Express Bank rewards credit card with no annual fee: Capital One SavorOne Rewards Card, for a second consecutive year Bank rewards credit card with an annual fee: Bank of America Premium Rewards Elite Bank credit card with no rewards or annual fee: Capital One Platinum Mastercard Co-branded credit card: Southwest Airlines Rapid Rewards Premier Card (Chase) Co-branded credit card with no annual fee: Apple Card (Goldman Sachs) More insights: https://hubs.la/Q02Mzv2f0 #JDPowerAwards #CreditCards #CustomerSatisfaction #MoneyManagement #Cashback